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Comfort Suites Alamo - Riverwalk

3.0 star property

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March 2025

Photo gallery for Comfort Suites Alamo - Riverwalk

Interior
Pool
Property entrance
Property grounds
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Laundry
  • Pet-friendly

Explore the area

Map
505 Live Oak Street, San Antonio, TX, 78202
  • Shops at Rivercenter
    ‪6 min walk‬
  • Alamo
    ‪11 min walk‬
  • Henry B. González Convention Center
    ‪11 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, Multiple Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, soundproofing, iron/ironing board, rollaway beds

Suite, Multiple Beds, Non Smoking

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham San Antonio Downtown

Pool
Breakfast included
Pet-friendly
Parking included
4.4 out of 5, Excellent, (2655)
The price is €193
for 1 room
includes taxes & fees
17 Feb - 18 Feb
La Quinta Inn & Suites by Wyndham San Antonio Downtown

About this property

Comfort Suites Alamo - Riverwalk

Mediterranean San Antonio hotel in Downtown San Antonio with a fitness centre
This hotel features a fitness centre, a 24-hour business centre and self parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, conference space and laundry facilities are on-site.
Comfort Suites Alamo - Riverwalk offers 89 accommodations with DVD players and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Alamo - Riverwalk. During your stay, you're just a quick walk from Shops at Rivercenter. Enjoy features like free WiFi in public areas and a free manager's reception, plus a gym.
  • Free WiFi
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Alamo and Henry B. González Convention Center
  • Pets welcome for a fee
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. A free manager's reception is offered on selected days. Event space at this hotel measures 797 square feet (74 square metres) and includes conference space. A fitness centre, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Comfort Suites Alamo - Riverwalk. Limited parking is available for a fee and is offered on a first-come, first-served basis.
The hotel hosts a free manager's reception on selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 797 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 20 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place a credit or debit card authorization on bookings. No cash deposits accepted.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Alamo
Comfort Suites Alamo Hotel
Comfort Suites Alamo Hotel Riverwalk
Comfort Suites Alamo Riverwalk Hotel San Antonio
Comfort Suites Riverwalk
Comfort Suites Alamo/Riverwalk Hotel San Antonio
Comfort Suites San Antonio
Comfort Suites Alamo Riverwalk Hotel
Comfort Suites Alamo Riverwalk San Antonio
Comfort Suites Alamo Riverwalk
Comfort Suites Alamo - Riverwalk Hotel
Comfort Suites Alamo - Riverwalk San Antonio
Comfort Suites Alamo - Riverwalk Hotel San Antonio

Comfort Suites Alamo - Riverwalk Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 417 out of 1004 reviews" "
Rating 8 - Good. 282 out of 1004 reviews" "
Rating 6 - Okay. 126 out of 1004 reviews" "
Rating 4 - Poor. 93 out of 1004 reviews" "
Rating 2 - Terrible. 86 out of 1004 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the price! Breakfast staff Matilda was great and so were the front desk staff. I would definitely stay here again.
Stayed 1 night in Nov 2024

8/10 Good

Janett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair pricing close to strip
We went on a weekend Before Halloween and there there parties every where…walking distance to the river walk.
Stayed 1 night in Oct 2024

2/10 Terrible

Madison

Disliked: Staff & service, property conditions & facilities
Our first room was not even cleaned. The drawers to everything was open. There was hair on the bed that was no mine or my friends. The room smells terrible. We asked for another room and when we got to the room we asked the cleaning woman if the room was clean. She told us yes and opened the door for her to make a face and say that the room smells bad. This room smelled worse that the first. She with us there goes to start spraying smell good in the room. All in all wouldn’t recommend.
Stayed 1 night in Oct 2024

6/10 Okay

Kenrick

Stayed 3 nights in Oct 2024

4/10 Poor

Orlando

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was roaches in the Room and restroom and sheets had stains there were hairs on the pillows and sheets and hairs in the tub toilet had mold
Stayed 2 nights in Oct 2024

2/10 Terrible

Jeffrey, Vancouver

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
When a property like Comfort Suites includes EV charging as one of their listed amenities don’t you think that they would have an obligation to keep those chargers in operating order? The EV chargers at this location have been non functional for years. How are they allowed to continue listing EV chargers if they have no intention of fixing them? People like my wife and I purposely book our stays at places with EV chargers and when they don’t work it causes us stress and difficulty. We feel as if we have been defrauded.
Stayed 3 nights in Oct 2024

6/10 Okay

Janice

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was a comfortable stay and everything in the room worked. The area around the hotel is not great but we had no issues. Our room was above the pools and it was very noisy until 12:30am on Thursday. Friday there was a large, raucous party in the yard behind the hotel with screeching motorcycles and loud music until 2:30am. The hotel is in a convenient location and the staff was always friendly and helpful so I might stay there again but I only give it average ratings because the rooms are just average the neighborhood is a little scary.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

Louis

Business traveller
Liked: Cleanliness, staff & service
If you get a room facing the highway, be prepared for a loud evening. This seems to be a good extended stay hotel for the in-town construction worker, but not so much for business travel, Took 15 minutes for the water at 5:54AM to get hot, no place around the area to walk (or safe to walk) to for a coffee or a snack. Not a good business travel hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Edwin

Stayed 2 nights in Oct 2024

4/10 Poor

Thomas

Liked: Staff & service
Disliked: Property conditions & facilities
Upon entry, it was noticed that they allowed dogs in the building. Because my wife is highly allergic to dogs in a room, and because the fact that the hotel allowed dogs was never disclosed, the hotel agreed to refund our entire amount. Please cooperate with them in this regard.
Stayed 2 nights in Oct 2024

6/10 Okay

Marta

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Deb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice. Breakfast wasn't so good. Eggs were tasteless. Ran out of coffee. No bananas.
Stayed 1 night in Oct 2024

10/10 Excellent

ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Ronald

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Erik

Travelled with family
Disliked: Cleanliness
Never had a problem before but this last time our room was not properly clean there was dead cockroaches in the restroom on the microwave and on the carpet. That’s a big no for me. Like I said never had this problem before very disappointed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cintia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta bonito y limpio
Stayed 1 night in Oct 2024

10/10 Excellent

Samuel, Barker

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Oct 2024

4/10 Poor

tony

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy at night
Stayed 4 nights in Sep 2024

2/10 Terrible

Anita

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Moldy Bathroom
When arrived our room spelt like someone had just smoked marijuana. We were given another rooms however it’s was in bad shape, stained carpets and mold in the bathroom. We will never stay here again.
Stayed 1 night in Oct 2024

2/10 Terrible

Anthony, houston

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed bugs be carful
Stayed 1 night in Sep 2024

2/10 Terrible

Stephanie

Stayed 1 night in Sep 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
ok
Price was nice. Was likely at one time a very nice property 20 yrs ago. It’s decently clean, staff is friendly but the place is just dated. Stained carpets, walls/ceiling in different states of repair. Pool looked dirty but yet people still swimming. Ice machine on our floor didn’t work. Free breakfast was actually fair with scrambled eggs, sausage, cereals, pastries, milk, oj, apple juice, coffee and a few other items. Parking is $16/day, which isn’t bad, but it’s underneath the overpass behind the property and very sketchy. A few spots are available in the actual hotel lot in front but get there early. Location isn’t great and while it may be “close” to the riverwalk I wouldn’t recommend walking. Uber was $5-$12 one way.
Stayed 2 nights in Sep 2024