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Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, an IHG Hotel

Exterior
Indoor pool
In-room safe, desk, blackout curtains, soundproofing
Property amenity
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning

Explore the area

Map
2861 Cinema Ridge, San Antonio, TX, 78238
  • Ingram Park Mall
    12 min walk
  • San Antonio Aquarium
    5 min drive
  • St. Mary's University
    7 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    17 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout curtains, soundproofing

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Bedroom

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Similar properties

Exterior

Tru by Hilton San Antonio Lackland Sea World

Pool
Breakfast included
Pet-friendly
Parking included
4.3 out of 5, Excellent, (1005)
The price is €123
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Tru by Hilton San Antonio Lackland Sea World

About this property

Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, an IHG Hotel

Hotel connected to a shopping centre in San Antonio with free breakfast
An indoor pool, a fitness centre and a 24-hour business centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and conference space.
Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, an IHG Hotel offers 84 accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
With your stay at Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, an IHG Hotel, you'll be connected to a shopping centre and within walking distance of Ingram Park Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute drive from Ingram Park Mall and 11 minutes from Joint Base San Antonio
Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, an IHG Hotel offers its guests an indoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 450 square feet (41 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, an IHG Hotel. Limited free parking is available on a first-come, first-served basis. The property offers extended parking privileges.

Smoking is allowed in designated areas at this San Antonio hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 450 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2005
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 99.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 99.00 (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express San Antonio-West-SeaWorld
Holiday Inn Express San Antonio-West-SeaWorld Area Hotel
Holiday Inn Express San Antonio-West-SeaWorld Area San Antonio
Holiday Inn Express Suites San Antonio West SeaWorld Area
Holiday Inn Express San Antonio-West-SeaWorld Area Hotel
Holiday Inn Express San Antonio-West-SeaWorld Area San Antonio
Holiday Inn Express San Antonio-West-SeaWorld Area
Holiday Inn Express Hotel Suites San Antonio West SeaWorld
Holiday Inn Express Suites San Antonio West SeaWorld Area
Holiday Inn Express Hotel Suites San Antonio West SeaWorld
Holiday Inn Express Suites San Antonio West SeaWorld Area

Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 423 out of 1019 reviews" "
Rating 8 - Good. 294 out of 1019 reviews" "
Rating 6 - Okay. 160 out of 1019 reviews" "
Rating 4 - Poor. 87 out of 1019 reviews" "
Rating 2 - Terrible. 55 out of 1019 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jennie

Stayed 2 nights in Aug 2024

2/10 Terrible

Dhanasekar

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good.
It was very good and clean.
Stayed 3 nights in Aug 2024

8/10 Good

Raquel

Stayed 1 night in Aug 2024

6/10 Okay

Kiran

Stayed 1 night in Jul 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Velma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The A/C unit was loud but overall the room was clean and comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Samantha

Stayed 1 night in Jul 2024

10/10 Excellent

Maria Jose

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoy our stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Pauline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

CHINEDU

Stayed 2 nights in Jul 2024

10/10 Excellent

Gina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was professional and kind. The only concern is the air conditioner unit was very loud doing the day and more at night. I woke up thinking it was a truck. But, everything was great.
Stayed 3 nights in Jul 2024

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, staff & service
Nurse R
One elevator sucks. Sofa bed needed replacement very uncomfortable. Staff were phenomenal. Facility was clean. Location was perfect for Seaworld.
Stayed 1 night in Jun 2024

4/10 Poor

Xante, Kyle

Liked: Staff & service
Disliked: Cleanliness
This was my second stay at this location, although the family who operates this establishment were really nice and accommodating this is not directed at them. We checked in Sunday night, first issue is there was no shower curtain in the bathroom. I called the front desk and he kindly asked for me to come downstairs and grab one. He said he could not leave his place in case another guest showed up. The second issue was when we checked the sheets, the linens had not been changed, there were stains on the pillow cases, we took them downstairs to request for new sheets. They offered a new room which I checked before moving my entire family at midnight. I did not pay to come make my own bed and put up my own shower curtain. Thanks for doing the right thing. The breakfast and the patio views are the best part of this stay and saved it. The pool is big, has a hot tub attached but it all looks dingy. There is a strong smell of chlorine that it eventually burns your eyes. If you’re wondering if this is a good place to try and get down work done? Wrong! The cleaning person will sweep under your feet and get so close to you that you can smell what he had for breakfast. He was so loud when he replaced the trash bags for all 8 cans, just lack of awareness.
Stayed 2 nights in Jun 2024

6/10 Okay

Miguel, spring

Travelled with family and small children
Liked: Staff & service, amenities
It was convenient location and close to restaurants. But the rooms are a bit old and didn't look too clean it was ok for one night.
Stayed 1 night in May 2024

6/10 Okay

rubiya

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The hotel area is good, and the staff is friendly, but they ask many questions if you request extra towels. Every morning, we experienced the fire alarm going off.
Stayed 2 nights in May 2024

8/10 Good

Tho M

Stayed 2 nights in May 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Xante, Kyle

Business traveller
Liked: Amenities
Overall the stay was good and breakfast although not a great selection was included which is nice. The TV remote did not work, I even changed the battery provided by the front desk and it still did not work. No new remote was provided even though I informed the front desk within minutes of me checking in. I notified the manager the morning of check out to the manager about the situation, in the two days I stayed for a work related I did not use the TV bc I was not able to control it and had to physically get up and manually change it every time. I did appreciate the manager asking how my stay was and I was able to leave feedback and he seemed generally interested to know.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean the rooms are big enough and comfortable beds
Stayed 1 night in Apr 2024

8/10 Good

Gail

Liked: Staff & service
The pool door was undergoing repairs.
Stayed 2 nights in Apr 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. 15 minutes from Sea World. Good breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Maricsa

Stayed 1 night in Apr 2024