Apartamentos Tisalaya Park

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Photo gallery for Apartamentos Tisalaya Park

2 outdoor pools, pool umbrellas, pool loungers
Front of property
Balcony
Lobby sitting area
32-inch TV with satellite channels

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • Bar
  • Parking included
  • Pool
  • Laundry
  • Kitchen

Explore the area

Map
Calle Tauro 4, Maspalomas, San Bartolome de Tirajana, Gran Canaria, 435100
  • Holiday World Maspalomas
    9 min walk
  • Maspalomas Botanical Garden
    3 min drive
  • Maspalomas Golf Course
    5 min drive
  • Las Palmas (LPA-Gran Canaria)
    27 min drive

Room options

Standard Apartment, 1 Bedroom

  • 33 sq m
  • Resort view
  • Sleeps 3
  • 2 Single Beds

One Bedroom Apartment for 3 adults

  • 33 sq m
  • Resort view
  • Sleeps 3
  • 2 Single Beds

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About this property

Apartamentos Tisalaya Park

Hotel with 2 outdoor swimming pools, near Yumbo Shopping Center
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a bar/lounge. Self parking is free. Additionally, a poolside bar, a snack bar/deli and a sauna are on-site. Limited housekeeping is available.
Apartamentos Tisalaya Park offers 84 accommodations with coffee/tea makers. Rooms open to furnished balconies. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

In-room wireless Internet access is available for a surcharge. Satellite televisions are provided. Housekeeping is offered on a limited basis and hairdryers can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Apartamentos Tisalaya Park, you're just a quick walk from Holiday World Maspalomas. Free self-parking, 2 outdoor pools and a restaurant are available.
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Continental breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the 2 outdoor pools
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes a sauna and basketball
  • 6 minutes by car from Yumbo Shopping Center and 7 minutes from Maspalomas Dunes
  • Airport shuttle service available for a fee
As a guest of Apartamentos Tisalaya Park, you'll find 2 outdoor swimming pools, a sauna, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee.

A terrace, multilingual staff, and tour/ticket assistance are also featured at Apartamentos Tisalaya Park. Free self parking is available.

This San Bartolomé de Tirajana hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily.
Apartamentos Tisalaya Park has a restaurant on site.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 3 per day)
  • Available in some public areas: WiFi (EUR 3 per day)

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available for a fee: EUR 9 for adults and EUR 4.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Sauna
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (limited availability)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

The front desk is open Monday - Sunday (9:00 AM - 2:00 PM) and Monday - Sunday (4:00 PM - 9:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 9 for adults and from EUR 4.50 for children
  • Fee for in-room wireless Internet: EUR 3 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 3 per day (rates may vary)
  • Late check-out fee: EUR 20 (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Sunday: 9:00 AM - 2:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Apartamentos Tisalaya Park
Apartamentos Tisalaya Park Apartment San Bartolome de Tirajana
Apartamentos Tisalaya Park San Bartolome de Tirajana
Apartamentos Tisalaya Park Apartment
Apartamentos Tisalaya Park Ba
Apartamentos Tisalaya Park Hotel
Apartamentos Tisalaya Park San Bartolome de Tirajana
Apartamentos Tisalaya Park Hotel San Bartolome de Tirajana

Apartamentos Tisalaya Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 103 reviews" "
Rating 8 - Good. 58 out of 103 reviews" "
Rating 6 - Okay. 17 out of 103 reviews" "
Rating 4 - Poor. 6 out of 103 reviews" "
Rating 2 - Terrible. 2 out of 103 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Emanuele, London

Disliked: Cleanliness
The clean the room twice in 5 days The mattress was horrible and I slept in the sofa the 5 night The staff was lovely 😊
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
all was nice Quiet and quiet place to spend vacations
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 5 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
This apartaments is nice, quiet.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Busy but people were quiet & there was always room by the pool. Didn't try the onsite restaurant as there was never anyone in there.
Stayed 10 nights in May 2019

8/10 Good

dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2018

8/10 Good

BarryTuck., Arnold. Nottinghamshire. England.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
These are nice clean but basic apartments. They need a proper oven as self catering. Also, the TV has no english speaking channels, except for CNBC and Bloomberg, if i never hear about stock markets again it will be too soon, and they could do with aircon as very humid at night and it is not easy to sleep when sweating. Enjoyed the short walk to Holiday World - Taiwan chinese restaurant food is great - and then across the road to the nearly empty Faro 2 Shopping Mall, as Broncemar 2 has the best food in the area and Jaime and his staff are very friendly and welcoming. A 4 euro taxi ride up into Playa Del Ingles gives you a very good night life, especially in the Yumbo Centre and the Kasbah. Or go in the other direction to Maspalomas and the beach great day and night. Altogether a good base and great swimming pools - two large plus a kids pool - and a decent pool bar!!
Stayed 8 nights in Oct 2018

2/10 Terrible

Sarah, Dublin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Half are families permanent homes, NOT a holiday
This from the start was a disaster. The complex is approximately 50% owned by private residents (confirmed by staff and resident) who live here year round with their pets - dogs, cats rabbits and children cycling on small paths on their bikes. The apartment we stayed in was run down, plaster falling off the walls, fridge rusting away, cooker broken, moths ate clothes in the wardrobe, shower held together by cable ties, bathroom door wouldn't close and on one occassion when we did get it closed (after complaining to ebookers who told us they would contact complex to get multiple issues fixed) it jammed and I got stuck in the bathroom until my other half rescued me, toilet seat broken, bath cracked, mould/damp on walls and a pillar with deep cracks holding up the balcony above. Oh and the prison bars on all the windows. You couldn't really get near the pool at weekends when it appeared extended family comes to visit and if you did go it was extremely uncomfortable being talked about and smoked on top of. Towels taken off our sunbeds when in the pool so Spanish families can take up 10-15 sunbeds in a row. Got abused by resident families for playing basketball in the basketball court, mini golf hasn't been playable in many years at a guess. We reused our towels for several days as requested. The only time we asked for our towels to be replaced by putting them in the bath they didn't replace them. We went to reception and asked for clean towels but they refused point blank.......
Stayed 14 nights in Jul 2018

10/10 Excellent

Salvador, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were incredibly friendly. ATC strikes in Marseilles meant that my flight was changed to the following day although I would arrive two days later. I messaged Tisalaya and they kept my booking plus I was allowed to check in at 10am when I finally got there. It's peaceful and quiet and the rooms are clean and comfortable. 5/6 mins by taxi to the Yumbo €3/4. Will definately stay again next time I'm in GC...
Stayed 5 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2018

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectation
This review relates to an extra three nights that I added to my original 7 night stay. I loved the place. It is quiet and very relaxing, great pool and pool area which were never too busy. Plenty of sun beds. The whole complex is very clean and the apartments are a good size. During my stay my apartment was cleaned 5 days out of seven which was more than I expected. Good food in the onsite restaurant/bar. Very helpful reception staff. The complex is at the top of the road amongst other apartment complexes. Perfect for a relaxing stay and great as a base if you have a car.

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base. Nice well maintained grounds. Clean
Great apartment complex. It exceeded my expectations on every level. Quiet, very clean, nice pool area, very helpful staff, good sized apartment and comfy beds. The area is a little remote but there are supermarkets nearby and a restaurant on site. Great base if you hire a car. The apartment was cleaned most days and more often than I was expecting. For the price I paid I was very pleased and would definitely stay here again

8/10 Good

I., London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit far from the beach but clean and friendly
Good price - quality balance Simple but good enough Shops near by
Stayed 11 nights in Apr 2018

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean budget accommodation
A lovey little complex with great facilities and very friendly staff. Very clean rooms with plenty of towels and all essentials in the kitchen area. It’s not 5 star so don’t expect that yes some tiles are chipped and there is grout missing around the bath but your room is cleaned daily by lovely friendly staff and you have everything you need for a very pleasant stay.

8/10 Good

john, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Really nice complex that was well maintained, the apartments are roomy and cleaned all the time. The pool area was nice with a restaurant on site. The reception staff were friendly and very helpfully.
Stayed 6 nights in Oct 2017

8/10 Good

ade, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent apartments good facilities bar/food etc!
Had great time aquapark nearby although pool onsite more than adequate, walked into San Fernando often and got taxi back always available and never try to rip you off normally 3.70 Euro always gave them 5 some excellent restaurants nearby too many to mention!
Stayed 14 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Nice and accessible
Good experience, friendly staff and not bad location

4/10 Poor

sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not up to scratch
We had no electricity or hot water for a full day/night. We had a ground floor apartment and had problems with large cockroaches in our apartment despite keeping the doors closed and insect nets over the windows. The rooms have metal bars across the windows and are very dark/dingy (I was told the bars were a result of reoccurring thefts). Most staff loved fed up and disinterested and the food/drink prices were extortionate (this was the case in other places in the surrounding are too). I would not return here.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice apartments in quiet location
The apartment was well equipped, clean and the beds comfortable. The restaurant was basic as was the food but it was generally quite tasty for breakfast and a snack. Amenities such as room safe wifi were all chargeable extras. Nice pool area and comfy sun beds Asked for late check out but they were not able to accommodate because they were fully booked We had booked for 8 nights but due to some plumbing issues in one of the other apartments, they had to transfer us to Parque Nogal just up the road. When checking what time we would have to leave the room, we were told it was check-out by 12 noon because they had to get room ready for next guests, so I guess that it was more about them being over booked rather than any water problems!! Parque Nogal. The accommodation was good. We were moved into a 1 bed house, which had more space but wasn't as modern. Again, good pool area, and the food, whilst basic, was ok. Staff much friendlier and wifi was complimentary with the room. No problem with late check out which made the last day much easier.

10/10 Excellent

Emilia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at Tisalaya for 6 days in December 2016
Great apartments I will definitely stay there again. Rooms are cleaned every day/every second day. Beds are comfortable and apartments are spacious with great views from the balcony. The kitchen has everything you need to make a nice breakfast: coffee maker, cutlery etc. Market nearby:2 or 3 minutes away. Very cheap hotel restaurant. Great swimming pool which is clean and big enough for a swim. There is a jacuzzii as well. Quiet and peaceful location but close enough to the beach: we used to walk or take a bus from Holiday World centre to get to the beach. Respectful and friendly staff. I was really happy wiyh my stay as I am not a fan of massive crowded hotels full of drunk people. Will definitely stay there again.

8/10 Good

Jacqui, Lancashire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely stay again
Friendly staff reception and restaurant. very quiet. Brilliant dinner food in the restaurant. Good vaule for money in the area. The only thing is breakfast choice is a little poor.

6/10 Okay

Verified traveller

Liked: Staff & service
Good value for money
Pleasant 5-night stay in bungalow 77. Other residents were mostly families with children so a bit loud at times. Did not use the swimming pool facility. Purchased wifi inside the bedroom for a cost of 10 euros for 4 days and it was not the fastest. No air conditioning or fan which makes it difficult to sleep in heat at times. Clean and tidy with towels changes regularly, on average every day. Although I did find a couple of cockroaches :-(

10/10 Excellent

Mr J, Whitfield. U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay.
A good clean friendly apartment block, very nice grounds and good swimming pools, Staff very helpful. I will return.