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Hotel Riu Gran Canaria - All Inclusive

4.0 star property

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6 outdoor pools, pool umbrellas, pool loungers
6 outdoor pools, pool umbrellas, pool loungers
Front of property – evening/night
Suite, Balcony, Garden View (Swim-up suite Adults Only ) | Minibar, in-room safe, free WiFi, bed sheets
6 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Parking available
  • Bar
  • Breakfast included
  • Gym

Explore the area

Map
Urb. Las Meloneras s/n, Maspalomas, San Bartolomé de Tirajana, Gran Canaria, 35106
  • Meloneras Beach
    ‪10 min walk‬
  • Maspalomas Lighthouse
    ‪13 min walk‬
  • Maspalomas Beach
    ‪16 min walk‬
  • Las Palmas (LPA-Gran Canaria)
    ‪34 min drive‬

Room options

View all photos for Double Room, Terrace

Double Room, Terrace | Minibar, in-room safe, free WiFi, bed sheets

Double Room, Terrace

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Minibar, in-room safe, free WiFi, bed sheets

Standard Double Room, Balcony

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Balcony, Garden View (Sofa Bed)

Minibar, in-room safe, free WiFi, bed sheets

Double Room, Balcony, Garden View (Sofa Bed)

  • 28 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Balcony, Garden View (Swim-up suite Adults Only )

Suite, Balcony, Garden View (Swim-up suite Adults Only ) | Minibar, in-room safe, free WiFi, bed sheets

Suite, Balcony, Garden View (Swim-up suite Adults Only )

  • 41 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Double Room, Balcony, Garden View

Minibar, in-room safe, free WiFi, bed sheets

Double Room, Balcony, Garden View

  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Family Room, Balcony, Garden View

Family Room, Balcony, Garden View | Minibar, in-room safe, free WiFi, bed sheets

Family Room, Balcony, Garden View

  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Balcony, Sea View

Suite, Balcony, Sea View | Minibar, in-room safe, free WiFi, bed sheets

Suite, Balcony, Sea View

  • 41 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

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  • Hot tub
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4.5 out of 5, Wonderful, (1002)
The price is €351
for 1 room
includes taxes & fees
7 Mar - 8 Mar
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About this property

Hotel Riu Gran Canaria - All Inclusive

All-inclusive San Bartolomé de Tirajana property in Maspalomas with 6 restaurants
This smoke-free property features 6 restaurants, 6 outdoor pools and a full-service spa. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include 6 bars/lounges, a fitness centre and a poolside bar. Housekeeping is available on request.
Hotel Riu Gran Canaria - All Inclusive offers 639 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include a shower and hairdryers. This San Bartolomé de Tirajana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include massages. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hotel Riu Gran Canaria - All Inclusive. During your stay, you're just a quick walk from Playa de las mujeres. Features include free breakfast and free WiFi in public areas, plus 6 outdoor pools.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include 6 restaurants, a poolside bar and 6 bars/lounges
  • Self-parking available for a fee
  • Splash around at the waterslide or swim in the 6 outdoor pools
  • Treat yourself to massages at the spa
  • Amenities include a car charging station, multilingual staff and a lift
  • On-site recreation includes tennis courts, a gym and basketball
  • Within a 15-minute walk of Meloneras Beach and Maspalomas Lighthouse
Hotel Riu Gran Canaria - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Gran Canaria - All Inclusive offers its guests a full-service spa, 6 outdoor swimming pools, a waterslide, and a fitness centre. There are 6 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a terrace, and a complimentary children's club are also featured at the family-friendly Hotel Riu Gran Canaria - All Inclusive. Parking is available for a fee. A complete renovation of Hotel Riu Gran Canaria - All Inclusive was completed in July 2023.

This 4-star San Bartolomé de Tirajana property is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:30 AM.
Las Dunas – This buffet restaurant serves breakfast, lunch and dinner.
Atlántico – This buffet restaurant serves breakfast, lunch and dinner. Open daily.
Kaori – This theme restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
Amore Mio – This theme restaurant only serves dinner. Reservations are required. Open daily.
Kulinarium – This restaurant only serves dinner. Reservations are required. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks and beverages included
In-room minibar (non-alcoholic beverages included)

Land activities

Fitness facilities
Tennis
Volleyball
Spa facilities
Limited spa services
Children's club

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • 6 bars/lounges
  • 6 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Amore Mio
  • Atlántico
  • Kaori
  • Kulinarium
  • Las Dunas

Things to do

  • 6 outdoor pools
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Bicycle storage
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Tennis
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Children's pool
  • Free children's club
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Hair salon
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 8 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

ClubHotel Riu Gran Canaria All Inclusive
ClubHotel Riu Gran Canaria San Bartolome de Tirajana
ClubHotel Riu Gran Canaria
Hotel Riu Gran Canaria San Bartolome de Tirajana
Riu Gran Canaria San Bartolome de Tirajana
Riu Gran Canaria Bartolome Ti
Hotel Riu Gran Canaria
Hotel Riu Gran Canaria All Inclusive
Hotel Riu Gran Canaria - All Inclusive All-inclusive property
Hotel Riu Gran Canaria - All Inclusive San Bartolomé de Tirajana

Hotel Riu Gran Canaria - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 283 out of 505 reviews
Rating 8 - Good. 158 out of 505 reviews
Rating 6 - Okay. 44 out of 505 reviews
Rating 4 - Poor. 8 out of 505 reviews
Rating 2 - Terrible. 12 out of 505 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lawrence, East Leake

Stayed 7 nights in Oct 2024

10/10 Excellent

Jeannette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time. The property was clean and well kept. The entertainment crew was magnificent. The staff was friendly and courteous. We enjoyed the restaurants. The Kulinarium dinner was outstanding! Will definitely come back.
Stayed 8 nights in Jun 2024

10/10 Excellent

Eustaquio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this Rui Gran Canaria hotel and resort very much.
Stayed 3 nights in Jun 2024

10/10 Excellent

MANUEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 4 nights in Jun 2024

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very rude restaurant staff
Stayed 1 night in Jun 2024

6/10 Okay

Brian

Travelled with partner
Very rude restaurant staff!
Stayed 4 nights in Jun 2024

10/10 Excellent

eva

Liked: Cleanliness, staff & service, room comfort
Bastante bien
En general la impresión fue buena, aunq las instalaciones presentaban algunas deficiencias. Los baños necesitan alguna reforma, hay moho en las juntas y algo más
Stayed 2 nights in May 2024

8/10 Good

Chad Lian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely! Great ocean views. The food could use a little work.
Stayed 6 nights in May 2024

10/10 Excellent

Cathryn Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

eamon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff really enjoyed the stay food was very good
Stayed 4 nights in May 2024

10/10 Excellent

Thorsten

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in May 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resorts we’ve ever been. Incredible experience. Staff simply amazing, so friendly and so helpful. You are greeted all the time every where you go within the hotel. The food is great and very varied. Lots of vegetarian options. Staff went above and beyond!
Stayed 7 nights in May 2024

10/10 Excellent

Ana

Stayed 7 nights in Mar 2024

10/10 Excellent

Garen, Lausanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with top rated staff well trained and attentive food is extremely high quality for the price and good drinks at the open bar. Thank you RIU
Stayed 6 nights in Mar 2024

2/10 Terrible

alin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rooms are very small, Terrible, terrible food.
Stayed 6 nights in Feb 2024

2/10 Terrible

alin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room and balcony were extremely small. No iron and no ironing board. Terrible pillows. Way too many insects inside the toom. Coffee machine is only for instant coffee. Staff lied about the restaurant reservations, as we could not go to any restaurants, so all we could eat was just buffet food wich was simply put...horrible! Water in the pools was cold. Cheap drinks. Extremely disappointed. Please stay away from this property.
Stayed 7 nights in Feb 2024

10/10 Excellent

Aaron, FPO AE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quality of food for all inclusive!
Stayed 7 nights in Jan 2024

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, staff & service
Nice and pleasant place to stay. A few things to work on but was a relaxing holiday.
Stayed 5 nights in Nov 2023

6/10 Okay

Jacqueline

Liked: Cleanliness, room comfort
Not Adult only section
My biggest complaint about the hotel is that there were specific adult only sections and they did not enforce nor were they consistent with the actual adult only section not only were children allowed to stay in the building they were allowed in the Jacuzzi, where it was specifically posted that only adults were allowed in as well as the spa area. The Hotel did have posted signs all over the place, stating where children were allowed to go however, none of the staff actually enforced until they were asked to do so. Also, this hotel is mainly for Nordic country Europeans, and that was made very prevalent multiple times by different staff members when we were question as to why we were there or if we truly were staying at the hotel Lastly, the food in the all inclusive is not worth it, you can get better food outside of the hotel for cheaper prices.
Stayed 7 nights in Apr 2023

6/10 Okay

Andres

Stayed 2 nights in Mar 2023

10/10 Excellent

Pramodini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent holiday!
Stayed 5 nights in Feb 2023

10/10 Excellent

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Facilities and great customer service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2022

2/10 Terrible

ASHLEY

Disliked: Staff & service, room comfort
Stay Away!
If I could give no stars to this place I would, but the 1 star goes to some of the staff like Sarah who was kind & accommodating. Besides that it was not a positive stay and the food was sub-par. My fiancée had a burn accident with the soup they were serving and ended up with 2nd and 3rd degree burns. They don’t put caution signs or hot labels. No one ever checked on us or tried to help assist when he got burned. They said they only allow staff members to use first aide kits, didnt have a doctor come onsite, & just called us a taxi for the hospital. If he would have had some assistance & cold water immediately we wouldn’t have had a $600 doctor bill! It ruined the rest of our trip because we couldnt do anything in water or excursions. The rooms are basic & have funny smells. The A/C in the rooms dont work well & the shower water fills up over your feet while your showering & the drain takes about 12-15 mins to drain the water out. Oh & when asked to speak with a manager they kept saying he wasn’t available until the very last day right before we were traveling home! Thanks again for your terrible service and treatment. If you’re American, stay away from this place!
Stayed 2 nights in Oct 2022

2/10 Terrible

ASHLEY

Stayed 1 night in Oct 2022