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Grupotel Orquidea

4.0 star property

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Photo gallery for Grupotel Orquidea

Exterior
In-room safe, desk, free WiFi, bed sheets
On the beach, black sand, beach volleyball
Lobby sitting area
Balcony view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Bar
  • Spa
  • Pool
  • Gym
  • Laundry

Explore the area

Map
Viejos Tendereteros S/N, Urb. Bahía Feliz, San Bartolomé de Tirajana, Las Palmas, 35100
  • Bahía Feliz
    ‪10 min walk‬
  • El Aguila Beach
    ‪18 min walk‬
  • Sioux City Park
    ‪6 min drive‬
  • Las Palmas (LPA-Gran Canaria)
    ‪24 min drive‬

Room options

View all photos for Double Room, Balcony (2 Adults + 1 Child)

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony (2 Adults + 1 Child)

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony (2 Adults + 2 Children)

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony (2 Adults + 2 Children)

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View (2 Adults + 1 Child)

Balcony view

Double Room, Balcony, Sea View (2 Adults + 1 Child)

  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View

Balcony view

Double Room, Balcony, Sea View

  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View (2 Adults + 2 Children)

Balcony view

Double Room, Balcony, Sea View (2 Adults + 2 Children)

  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior detail

Grupotel Las Pitas

  • Pool
  • All-inclusive
  • Kitchen
  • Free WiFi
4.1 out of 5, Very good, (63)
The price is €135
for 1 room
includes taxes & fees
25 Feb - 26 Feb
Grupotel Las Pitas

About this property

Grupotel Orquidea

Family fun on the beach, with 4 outdoor pools, near San Agustin Beach
Catch some rays at the beach or spend the day relaxing at Grupotel Orquidea's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Grupotel Orquidea offers 255 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

This San Bartolomé de Tirajana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include sports massages, Swedish massages, facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at Grupotel Orquidea, you're just a quick walk from Bahía Feliz. Features include free WiFi in public areas, plus 4 outdoor pools and 3 restaurants.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and 2 bars/lounges
  • Splash around at the waterslide or swim in the 4 outdoor pools
  • Treat yourself to Swedish massages, facials or manicures and pedicures at the spa
  • Amenities include a front desk safe, 2 meeting rooms and laundry facilities
  • On-site recreation includes a gym, a sauna and volleyball
  • 14 minutes by car from Maspalomas Dunes and 10 minutes from San Agustin Beach
Some rates at Grupotel Orquidea are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Grupotel Orquidea offers its guests a full-service spa, 4 outdoor swimming pools, a waterslide, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

There are 2 meeting rooms available. A children's pool, a fitness centre, and a terrace are also featured at the family-friendly Grupotel Orquidea.

This 4-star San Bartolomé de Tirajana hotel is smoke free.

Grupotel Orquidea has 3 restaurants on site.

All-inclusive details

All-inclusive room rates at Grupotel Orquidea are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Orquidea Hotel San Bartolome de Tirajana
Orquidea San Bartolome de Tirajana
Orquidea Hotel BAHIA FELIZ
Orquidea Hotel
Orquidea BAHIA FELIZ
TUI FAMILY LIFE Orquidea Hotel San Bartolome de Tirajana
TUI FAMILY LIFE Orquidea San Bartolome de Tirajana
TUI FAMILY LIFE Orquia Bartol

Grupotel Orquidea Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 40 out of 89 reviews
Rating 8 - Good. 38 out of 89 reviews
Rating 6 - Okay. 9 out of 89 reviews
Rating 4 - Poor. 0 out of 89 reviews
Rating 2 - Terrible. 2 out of 89 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, and staff very friendly
Stayed 14 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went on a family holiday. Hotel is great for kids and has a lovely outlook to the sea
Stayed 7 nights in Sep 2024

10/10 Excellent

Mercedes Judith, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very very happy with this Hotel Orguidia .. I feel in another plane ..Thank You to all staff ,, Gracias fue una experiencia maravillosa todo functiona como un reloj suizo .. Un paraíso en la tierra,, Mercedes Biosca 9/1 al 9/5 , 2024
Stayed 4 nights in Sep 2024

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Brooke

Stayed 5 nights in Mar 2024

8/10 Good

veerle, Brooklyn

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Holiday totally ruined. Avoid!
Beware they will try to charge ridiculous made up fees for everything. Food at the restaurant is horrible and reception staff completely arrogant and unwilling to help. AC wasn't working. Only positive aspect is the view from the room. But I would definitely not come back given the arrogance and the way I was treated which ruined my whole stay.
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was spotless, the food was great and the staff were very helpful.
Stayed 5 nights in May 2019

8/10 Good

JOSE DOMINGO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel familiar, donde la comida está genial, hay tres piscinas que están muy bien, el servicio es muy bueno.
Stayed 2 nights in Oct 2024

8/10 Good

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Kilian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Deben mejorar en algunos aspectos
Stayed 3 nights in Sep 2024

10/10 Excellent

Sharon, Uitgeest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

José luis Pereiro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel perfecto, buena atención, buen alojamiento, comida buena y variada. Muy recomendable para descansar unos días, recomiendo coger el todo incluido.
Stayed 5 nights in Oct 2024

8/10 Good

PATRICIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel trop anglophone. Aucune animation en espagnol un peu frustrant pour une île espagnole, rien pour continuer la fête après 23h00. Réfectoire trop bruyant, et heureusement hors période scolaire. Je n'ose pas imaginer en pleine saison. Chambre pas trop bien isolée, bruit de chasse d'eau, de douche, de chaise qu'on traîne sur la terrasse des autres chambres... Le Spa mériterait un peu plus de déco, il est assez tristounet. Personnel très agréable et très serviable. Les repas étaient convenables, par contre pour les vins la carte serait à revoir. Espace aquatique agréable.
Stayed 7 nights in Oct 2024

8/10 Good

Mariell carmen

Travelled with family
Liked: Property conditions & facilities
Family with kids 3 and 5 year
Very nice hotel - good food with daily variety - hygienically prepared. Excellent program for children. Only missed some variety in the evening shows. The rooms are identical to the photos, clean and tidy. Good water pressure in the shower. We received a bottle of water in the fridge, but I wish it had been refilled daily as we drank a lot of water due to the heat. However, you can get as much water as you want downstairs, but it’s easy to forget in the evening. I missed having more restrooms, as there are only four downstairs in the hotel area, and they quickly become dirty. Otherwise, the hotel appears clean and well-maintained. The pool is heated, but it was still quite cold at 22 degrees. I wish it had been a bit warmer. We traveled at the beginning of October, and despite that, the kids came out with blue lips and were shivering. There is a lot of wind here, and it can get quite noisy in the dining hall and around the activities, which take place almost every hour for either adults or children. I am satisfied with the stay, but I wouldn’t return to this hotel. It’s perfect if you have very young children or babies. The reception is open 24/7, and the staff are friendly and competent. The beach owned by the hotel isn’t suitable for swimming, as it’s full of rocks and has large waves, which left us a bit disappointed.
Stayed 7 nights in Oct 2024

10/10 Excellent

RICCARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OTTIMO
Stayed 7 nights in Oct 2024

10/10 Excellent

Isidoro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Primera experiencia en un hotel familiar..eramos de hoteles para adultos...y sinceramente...lo pasamos genial tenia lo que buscamos tranquilidad con un pequeño murmullo a lo lejos de la alegría infantil...lindos jardines ..personal agradable..comidas y bebidas acectables ...muy recomendable para desconectar con un toque de alegría..volverémos gracias a todo el personal por su amabilidad
Stayed 2 nights in Sep 2024

8/10 Good

Elena

Liked: Staff & service, room comfort
Disliked: Cleanliness
La estancia a sido muy buena, salvo por la limpieza de la habitación que es muy mejorable. Por lo demás, genial, para volver en otras ocasiones
Stayed 8 nights in Sep 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Sep 2024

10/10 Excellent

Alicia

Travelled with partner
Muy recomendable , la comida del buffet estaba espectacular y los bartenders de 10
Stayed 3 nights in Sep 2024

10/10 Excellent

KATIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uma viagem incrível!!! Amamos e com certeza voltaremos. A hospitalidade e amabilidade dos funcionários são indescritíveis. Estamos encantados!!! GRACIAS!
Stayed 5 nights in Sep 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La experiencia fue super positiva. La habitación muy bonita y cómoda Las instalaciones amplias y muy limpias. La comida variada y muy rica. El personal muy amable y educado, hacemos una mención especial en la recepción a Saray porque fue super simpática, atenta y agradable. Volveremos sin duda. Recomendado 100x100.
Stayed 2 nights in Sep 2024

10/10 Excellent

ismael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

MARIA DEL CARMEN

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024