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Bay Hotel

2.0 star property

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Photo gallery for Bay Hotel

Standard Room, 1 Queen Bed, Private Bathroom | Desk, blackout curtains, free WiFi, bed sheets
Exterior detail
Point of interest
Point of interest
Interior

Reviews

5.4 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi

Explore the area

Map
128 Jones St, San Francisco, CA, 94102
  • Moscone Convention Center
    ‪19 min walk‬
  • Oracle Park
    ‪4 min drive‬
  • Lombard Street
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Private Bathroom

Standard Room, 2 Double Beds, Private Bathroom | Desk, blackout curtains, free WiFi, bed sheets

Standard Room, 2 Double Beds, Private Bathroom

  • 74 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Shared Bathroom

Desk, blackout curtains, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Shared Bathroom

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Private Bathroom

Desk, blackout curtains, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Private Bathroom

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Warfield Hotel

  • Breakfast included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
2.8 out of 5, (1007)
The price is €75
for 1 room
includes taxes & fees
23 Mar - 24 Mar
Warfield Hotel

About this property

Bay Hotel

Hotel with free breakfast, a short walk to Bill Graham Civic Auditorium
This smoke-free hotel features express check-out, free breakfast and free Wi-Fi in public areas. Housekeeping is available on request.
Bay Hotel offers 16 accommodations with blackout curtains. Fridges and microwaves are provided. Bathrooms include a shower.

This San Francisco hotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Bay Hotel. During your stay, you're just a quick walk from Bill Graham Civic Auditorium. Enjoy features like free breakfast and free WiFi in public areas.
  • Free continental breakfast served daily
  • Free WiFi
  • Services include luggage storage
  • Within a 15-minute walk of Bill Graham Civic Auditorium and Union Square
Free breakfast is available daily. Public spaces have free WiFi.

This San Francisco hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private or shared bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
The front desk is open Monday - Sunday (6:00 AM - midnight)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property's front desk is open during the following times:
  • Monday - Sunday: 6:00 AM - midnight
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

Property is also known as

Bay Hotel San Francisco
Bay San Francisco
Bay Hotel Hotel
Bay Hotel San Francisco
Bay Hotel Hotel San Francisco

Bay Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 88 out of 528 reviews
Rating 8 - Good. 81 out of 528 reviews
Rating 6 - Okay. 90 out of 528 reviews
Rating 4 - Poor. 93 out of 528 reviews
Rating 2 - Terrible. 176 out of 528 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Paul

Stayed 2 nights in Oct 2024

2/10 Terrible

Felix

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything is dirty.
Stayed 1 night in Nov 2024

4/10 Poor

Isis

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel property has not been properly taken care of. Old furniture, stained towels, old sheets. Like all SF the outside was surrounded by homeless people. Staff was nice and friendly.
Stayed 4 nights in Oct 2024

8/10 Good

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the area, the room was nice and clean but outside the property is the Tenderloin district.
Stayed 1 night in Oct 2024

4/10 Poor

Louis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

6/10 Okay

MATTHEW

Stayed 1 night in Oct 2024

2/10 Terrible

Jonah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Jemma

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The lady on reception was lovely, unfortunately it’s the only good thing I can say about the place. The location is terrible, so many homeless people in large groups outside made it feel very unsafe and I can’t even describe the smell. I had to get taxis straight from the door to where I needed to go, luckily it was only for one night. I suspect the homeless are using this hotel as it’s so cheap. They are either partying or arguing in the corridor until at least 4am. It feels very unsafe, I didn’t sleep. The room itself came with dirty bedding, bath sheets and a horrible smell. HONESTLY PLEASE pay the extra and go somewhere clean, safe and comfortable. I waited until it went quiet in the corridor and left as soon as I could in the early hours.
Stayed 1 night in Oct 2024

2/10 Terrible

Brenda

Stayed 1 night in Oct 2024

2/10 Terrible

Angelina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was surrounded around an area where it felt extremely unsafe. Most of the photos online are either ai generated or pulled from somewhere else because they are false advertisement.
Stayed 1 night in Oct 2024

2/10 Terrible

Kaila

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Rocio

Travelled with partner
Liked: Staff & service, amenities
The staff was friendly and helpful. He gave us great us suggestions of places near by to visit and eat. The continental breakfast was good it included several drink choices( coffee, milk, orange, cranberry and lemonade juice) and cereal or toast. They also provided a once use toothbrush and toothpaste. There's are homeless around that area and can be noisy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around hotel is sketchy, but hotel itself and staff make up for it. Definitely will be making it my go to spot when visiting SF
Stayed 1 night in Sep 2024

2/10 Terrible

CAROLINA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

quan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's completely a very horrible place.All the homeless people around, dirty, noisy and unsafe.
Stayed 1 night in Aug 2024

6/10 Okay

Alisa

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The shared bathrooms didn’t lock. Don’t get a shared bathroom as it felt very unsafe and anyone could walk in while I was having a shower.
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
very dirty, shared bathroom not cleaned at all. no parking at all.
Stayed 2 nights in Aug 2024

2/10 Terrible

David

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 6 nights in Jul 2024

2/10 Terrible

Leana

Stayed 5 nights in Jul 2024

2/10 Terrible

Yasmin

Disliked: Cleanliness
I couldn't sleep because there were fights from the other guests, very loud and lots of shouting all night.
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was impeccably clean. The family that runs the establishment was polite and welcoming. In the middle of the blight that is the tenderloin in San Francisco this is truly an oasis that I look forward to being their guest again in the near future
Stayed 1 night in Jul 2024

2/10 Terrible

Jessica

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
After my stay here I learned the surrounding area (Tenderloin) is not a safe neighborhood, many unhoused people, loud music, and sirens through the night. Guest in another room yelled literally the whole night, the police arrived in the morning after a fight broke out. No staff was present the whole night or in the morning at when I left. I had an important meeting and had to cancel due to lack of sleep. I was suppose to stay for the weekend, canceled and found a new hotel. After following up with hotel staff I was told “I have no control over what guests do, it’s Friday people party and drink”. We had a no smoking room but there were cigarettes outside on the window sill. The picture of our room with private bathroom makes the room look nice but don’t be fooled! If you’re from Los Angeles this is the equivalent to staying in Skid row. I asked the hotel for a refund and they denied my request, I am waiting on Expedia to respond. Don’t make the mistake I made, specially if traveling with your children!
Stayed 2 nights in Jul 2024

4/10 Poor

Shawn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty towels were left in our room
Stayed 1 night in Jul 2024

8/10 Good

Jeff, Oxon hill

Liked: Staff & service, amenities
This is as best as you’re going to get in San Francisco in summer peak tourism with privacy instead of a hostel. The only drawback I see is there’s only a fan so if it’s one of those rare once a year 100 degree days in San Francisco you’ll be hot as the room is already warm at night which most women would probably like but guys will heat up. You have to park a mile away unless you want to pay $31 a night at the garage next door. Theres no private bathrooms but that wasn’t an issue for me
Stayed 1 night in Jul 2024

10/10 Excellent

Megan

Liked: Staff & service
Stayed 1 night in Jul 2024