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Castle Inn

2.0 star property

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Photo gallery for Castle Inn

Interior entrance
Superior Room | Living area | Flat-screen TV
Exterior
Flat-screen TV
Hair dryer, towels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
1565 Broadway, San Francisco, CA, 94109
  • Union Street
    ‪6 min walk‬
  • Lombard Street
    ‪12 min walk‬
  • Ghirardelli Square
    ‪15 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪22 min drive‬

Room options

View all photos for Superior Room

Superior Room | Living area | Flat-screen TV

Superior Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Living area | Flat-screen TV

Superior Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Castle Inn

Hotel with free parking, near Lombard Street
This smoke-free hotel features concierge services, express check-out and free newspapers. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a front desk safe and multilingual staff assistance are on-site.
Castle Inn offers 25 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the sightseeing around Castle Inn. During your stay, you're just a quick walk from Van Ness Avenue. Free WiFi in public areas, free self-parking and concierge services are available.
  • Free WiFi
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 12 minutes by foot from Lombard Street and a 4-minute drive from Alcatraz Island
As a guest of Castle Inn, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The business-friendly Castle Inn also features concierge services, complimentary newspapers in the lobby, and express check-out. Self parking is free.

This San Francisco hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Castle Inn
Castle Inn San Francisco
Castle San Francisco
Castle Hotel San Francisco
Castle Motel San Francisco
Castle Inn Hotel
Castle Inn San Francisco
Castle Inn Hotel San Francisco

Castle Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 652 out of 1005 reviews
Rating 8 - Good. 285 out of 1005 reviews
Rating 6 - Okay. 51 out of 1005 reviews
Rating 4 - Poor. 13 out of 1005 reviews
Rating 2 - Terrible. 4 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dorothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Castle Inn. The location is perfect as a launching point for exploring the beautiful bay city. Onsite parking was a bonus as was the local dining options right round the corner. Highly recommend the Street Restaurant and Bar just round the corner on Polk Street for a dinner after a day exploring the city.
Stayed 3 nights in Oct 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

CORINNA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying here when in town!
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Pebbles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man working at the front desk was very accommodating and welcoming! Room is very spacious. Location was convenient. I would definitely recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeana

Liked: Property conditions & facilities, room comfort
1st time in San Fran
The room was spacious! The hotel was centrally located for what we were doing. Parking is tight, but manageable. No frills, nice neighborhood, easy to find. Lots of coffee shops and eateries within walking distance. The gentleman who checked us in on 11-10-24 gave us a map with popular local attractions noted. Check in was a breeze. Would definitely choose this hotel again!
Stayed 3 nights in Nov 2024

8/10 Good

TLGI

Liked: Cleanliness, staff & service
The building is a bit old, but in general room is clean. Check-in and out quick and easy.
Stayed 2 nights in Nov 2024

6/10 Okay

Shunya

Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great price
Stayed 8 nights in Nov 2024

10/10 Excellent

Jaswinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

Roberta, Monterey

Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oldie but goodie
This hotel is older and is in a part of town within walking distance to many restaurants. We only stayed one night before our cruise. It was clean and comfortable enough. It was easy to get an Uber and looked close to Chinatown and the port. It was much cheaper than other hotels in the area, but served the purpose and was a good choice for just one night.
Stayed 1 night in Nov 2024

10/10 Excellent

Hadyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean, fantastic service. At no fault of castle inn, our car was broken in to in the parking structure
Stayed 2 nights in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service
An affordable hotel in a fantastic area of the city. It is very no frills/basic accommodations, though. But you cannot beat the price. Hotel was comfortable. Room facing Broadway was slightly noisy at times but nothing unbearable. I’d definitely stay here again. Just want to be clear about that. Lose the carpets and switch to the vinyl flooring, though. Or replace the carpets throughout. They’re in dire need of changing.
Stayed 4 nights in Nov 2024

10/10 Excellent

Glenda

Travelled with group
Liked: Staff & service
Great location
Stayed 1 night in Oct 2024

10/10 Excellent

Katherine

Stayed 1 night in Nov 2024

10/10 Excellent

Hayato

Stayed 1 night in Oct 2024

10/10 Excellent

tung wei david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent as it is within walking distance to Pier 39 and union square and also buses to the Golden Gate Bridge. We arrived early and our room was ready to check in. The front desk (Damien) went all the way to help us to solve the luggages issue that we face. He shared useful information. Very happy with the place, location and service provided.

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, room comfort
Nice stay
Very clean room. A little outdated decor but nice and quiet. Parking was good and they allowed us to park after checkout while we were at the Alcatraz tour. Friendly staff.
Stayed 1 night in Oct 2024

8/10 Good

Barney

Liked: Cleanliness, staff & service, room comfort
Location was perfect....beds were very comfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great stay! The staff were so nice and accommodating. Received a map showing the attractions and where to avoid. Free parking! Room was clean. Great location!
Stayed 3 nights in Oct 2024