Grand Bay Hotel San Francisco

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Bay Hotel San Francisco

View from property
View from property
Lobby
Terrace/patio
Terrace/patio

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
  • Housekeeping

Explore the area

Map
223 Twin Dolphin Dr, Redwood City, CA, 94065
  • Marlin Park
    13 min walk
  • Hiller Aviation Museum
    3 min drive
  • Hillsdale Shopping Center
    5 min drive
  • San Francisco, CA (SFO-San Francisco Intl.)
    15 min drive

Room options

Room, 1 King Bed, Partial Lake View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Lagoon View

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Ensuite, Lagoon View

  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Accessible

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Lagoon View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Lagoon View

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Accessible

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, Accessible

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Accessible

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Grand Bay Hotel San Francisco

Waterfront Redwood City hotel in Redwood Shores with a 24-hour fitness centre
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Grand Bay Hotel San Francisco offers 421 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grand Bay Hotel San Francisco. During your stay, you'll be within walking distance of Marlin Park. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy pool views while dining at Waterside Grill & Lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by car from San Mateo County Event Center and 6 minutes from Kaiser Permanente Redwood City Medical Center
  • Cats and dogs welcome for a fee
Grand Bay Hotel San Francisco offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Grand Bay Hotel San Francisco. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Redwood City hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Waterside Grill & Lounge – Overlooking the pool, this restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 30 per night)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 29 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Waterside Grill & Lounge

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Handrails in hallways (86 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Raised toilet seat (43 centimetre high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (81 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 29 per person
  • Covered self-parking fee: USD 30 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Up to 3 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Hotel
Sofitel Hotel San Bay Francisco
Sofitel San Francisco Bay
Redwood City Sofitel
Sofitel Hotel Redwood City
Sofitel Redwood City
Sofitel San Francisco Bay Hotel Redwood City
Sofitel San Francisco Bay Hotel
Sofitel San Francisco Bay Redwood City
Pullman San Francisco Bay Hotel Redwood City
Pullman San Francisco Bay Hotel
Pullman San Francisco Bay Redwood City

Grand Bay Hotel San Francisco Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 520 out of 1006 reviews" "
Rating 8 - Good. 192 out of 1006 reviews" "
Rating 6 - Okay. 144 out of 1006 reviews" "
Rating 4 - Poor. 77 out of 1006 reviews" "
Rating 2 - Terrible. 73 out of 1006 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ayad

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service
For the area, the location was nice along the waterfront. Beautiful view and walking area. Staff was wonderful. For a pricey hotel many things didn't add up. broken shower curtain, wrapped up Scott toilet paper, Dirty pillowcase and bedding cover and broken refrigerator that had a giant frozen chunk inside.
Stayed 1 night in Sep 2024

8/10 Good

Scott E

Close to office
Stayed 6 nights in Sep 2024

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Average hotel, better values in the area. It's a business hotel. We stayed one night to be near SFO for an international flight in the AM. It was a lot better back in the days it was owned by Sofitel. It is no longer upscale. The grounds are very nice, especially along the man-made lake. Half of the rooms face the lake. Ask for lake view. What I really disliked was that they put us in me an accessible room, I did not book nor did they inform me at check in? The restaurant is hit or miss, it was busy when we were there. I ordered a burger and fries, which was the worst I've ever had with cold dried out fries, I should have known better. There is a Shake Shack down the road for 1/3 the price. My SO ordered chicken Picatta which was very good. The restaurant service is good. The bar looked really poppin'. If you like bar scenes, this is definitely a good one. The restaurant water tastes terrible, showers are weak. Overall the Room was clean, plenty of power for devices, no bed bugs, but behind the headboard it was absolutely filthy. The bed at least for me was not comfortable and the pillows were sky high and too firm for me. I rolled up a towel and used it as pillow.The comforter did not breath. It traps all your heat and you end up sweating even if you turn the A/C way down. In summary, I would not stay here again for the price, its not a value. There are likely better values in the surrounding area if you are staying like we did to go to SFO the next day.
Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean property. Nice dining area and bar. Parking good but an extra $30/day. Wish it was closer to more shopping and restaurants. Overall, a nice place to stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Don Ace Z

Liked: Cleanliness, staff & service, property conditions & facilities
Not closw to any tourist attractions. Perfect for business travelers.
Stayed 2 nights in Sep 2024

4/10 Poor

Lenis

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 1 night in Sep 2024

6/10 Okay

Ralph

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall hotel is value . However bed mattress need to be change . Bed linen in poor condition as well
Stayed 2 nights in Sep 2024

6/10 Okay

Tami

Travelled with partner
Liked: Cleanliness, amenities
Front desk was very difficult to get a hold of.
Stayed 2 nights in Sep 2024

6/10 Okay

Adrian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were really small
Stayed 2 nights in Aug 2024

10/10 Excellent

Vivekananda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

6/10 Okay

Mahsa

Stayed 2 nights in Aug 2024

8/10 Good

Lorelei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. The down in the comforters need replacing. We did eat in the restaurant the food was good and the drinks were strong. Downside: The ends of the feathers poked through the comforter. All in all pleasant stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Christian

Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little loud because a party outside by the pool but other than that enjoyed my stay
Stayed 1 night in Sep 2024

10/10 Excellent

Liezl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Nice hotel.
Very nice hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Matthieu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and cheap and well maintained
Stayed 3 nights in Aug 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 2 nights in Jun 2024

10/10 Excellent

Darren, Seattle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a convenient cafe for breakfast and decent restaurant. Nearby dining available.
Stayed 2 nights in Aug 2024

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property was well maintained and looked very elegant inside. However, when trying to speak to the front desk, I experienced getting hung up TWICE on my call with them. All I had asked was to confirm my reservation and a question, and immediately got hung up. I hope no one else will experience this as well and the staff learns to do better
Stayed 4 nights in Aug 2024

2/10 Terrible

Blake

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Raul

Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great staff, clean and quiet with also a great dining area. Would stay again.
Stayed 2 nights in Aug 2024