Grand Bay Hotel San Francisco

4.0 star property

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Photo gallery for Grand Bay Hotel San Francisco

View from property
Terrace/patio
View from property
Terrace/patio
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Housekeeping

Explore the area

Map
223 Twin Dolphin Dr, Redwood City, CA, 94065
  • Marlin Park
    ‪13 min walk‬
  • Hiller Aviation Museum
    ‪3 min drive‬
  • Hillsdale Shopping Center
    ‪5 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪15 min drive‬

Room options

Room, 1 King Bed, Partial Lake View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Lagoon View

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Ensuite, Lagoon View

  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Accessible

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Lagoon View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Lagoon View

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Accessible

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, Accessible

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Accessible

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Grand Bay Hotel San Francisco

Waterfront Redwood City hotel in Redwood Shores with a 24-hour fitness centre
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Grand Bay Hotel San Francisco offers 421 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grand Bay Hotel San Francisco. During your stay, you'll be within walking distance of Marlin Park. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy pool views while dining at Waterside Grill & Lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by car from San Mateo County Event Center and 6 minutes from Kaiser Permanente Redwood City Medical Center
  • Cats and dogs welcome for a fee
Grand Bay Hotel San Francisco offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Grand Bay Hotel San Francisco. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Redwood City hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Waterside Grill & Lounge – Overlooking the pool, this restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 30 per night)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 29 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Waterside Grill & Lounge

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Handrails in hallways (86 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Raised toilet seat (43 centimetre high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (81 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 29 per person
  • Covered self-parking fee: USD 30 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Up to 3 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Hotel
Sofitel Hotel San Bay Francisco
Sofitel San Francisco Bay
Redwood City Sofitel
Sofitel Hotel Redwood City
Sofitel Redwood City
Sofitel San Francisco Bay Hotel Redwood City
Sofitel San Francisco Bay Hotel
Sofitel San Francisco Bay Redwood City
Pullman San Francisco Bay Hotel Redwood City
Pullman San Francisco Bay Hotel
Pullman San Francisco Bay Redwood City

Grand Bay Hotel San Francisco Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 518 out of 1003 reviews
Rating 8 - Good. 189 out of 1003 reviews
Rating 6 - Okay. 149 out of 1003 reviews
Rating 4 - Poor. 78 out of 1003 reviews
Rating 2 - Terrible. 69 out of 1003 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

William

Stayed 4 nights in Oct 2024

10/10 Excellent

John

Stayed 1 night in Nov 2024

10/10 Excellent

Brianne, Temecula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff inbthe restaurant were wonderfully efficient and the food was delicious! Hosting my son's stay before leaving for the Coast Guard, this hotel is one of a kind in wonderful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sanket

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Subbarayan, Plano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good eating places walking distance from the place. Enjoyed the stay.
Stayed 2 nights in Sep 2024

6/10 Okay

Leslie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The stay was fine, but the person who checked us in was short answers and rude! The restaurant and cocktail lounge was good and servers were great!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service , beautiful view , good area
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeffrey

Stayed 3 nights in Oct 2024

10/10 Excellent

TEOFILO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel
Overall, I am very please with my stay at Grand Bay Hotel San Francisco. A very quiet, safe, and secure place to be. I had no worries about my vehicle being vandalized ir broken into because of the area the hotel is located. Next trip to SF, I would definitely stay at this same hotel. Staff are all friendly and accomodating. Thank you.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ivan

Liked: Cleanliness, amenities
Great stay
Stayed 3 nights in Nov 2024

10/10 Excellent

William

Stayed 1 night in Oct 2024

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Stacey, La Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Andrew

Liked: Staff & service
A $70 up charge at checkout for parking and so-called amenity/facility fees was not appreciated. Rooms were utilitarian, linens awful, tub filled up with water with the drain open, bathroom cramped. Restaurant and bar area have been given an update, but they need to do the same with the rooms. I’ve been to better in the area for less.
Stayed 1 night in Nov 2024

8/10 Good

linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & Convenient stay,Nice restaurant
Nice comfortable & convenient stay while carrying out my Fathers memorial services in town. My Family stayed here too, & it had a nice atmosphere, very comfortable during a hard time :) and the restaurant & Bar was nice and convenient. Breakfast was excellent.
Stayed 2 nights in Nov 2024

10/10 Excellent

Owen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem with this hotel is that it has no rewards plan. I live everything else.
Stayed 1 night in Nov 2024

6/10 Okay

Bowen

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not feel warm welcome from the receptionist.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert L, Newark

Liked: Staff & service
Disliked: Amenities
Smelly room with an order Showers don’t be cleaned throughly Sheets needs to be burned they are out-dated and old
Stayed 2 nights in Jul 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service
Stayed 6 nights in Oct 2024

10/10 Excellent

Damian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite.
Stayed 4 nights in Oct 2024

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay would stay again
Stayed 2 nights in Oct 2024

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Dylan Keith Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Only down fall is we had to pay for parking
Stayed 2 nights in Nov 2024