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The Phoenix Hotel

3.0 star property
VIP Access

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Photo gallery for The Phoenix Hotel

Outdoor pool, a heated pool
Exterior
Bar (on property)
Exterior
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Parking available
  • Bar
  • Pet-friendly
  • Laundry

Explore the area

Map
601 Eddy St, San Francisco, CA, 94109
  • Moscone Convention Center
    ‪4 min drive‬
  • Lombard Street
    ‪4 min drive‬
  • Oracle Park
    ‪5 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, free WiFi

Superior King Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room King Accessible

In-room safe, desk, iron/ironing board, free WiFi

Superior Room King Accessible

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King with Pool View

In-room safe, desk, iron/ironing board, free WiFi

Superior King with Pool View

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Phoenix Hotel

Hotel with a 24-hour front desk, near Lombard Street
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking and concierge services. Housekeeping is available on request.
The Phoenix Hotel offers 44 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the pool at The Phoenix Hotel. During your stay, you're just a quick walk from Van Ness Avenue. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy pool views while dining at Chambers
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the pool
  • Just a 4-minute drive from Moscone Convention Center and a few minutes from Lombard Street
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a vending machine, and tour/ticket assistance are also featured at The Phoenix Hotel. For a fee, parking is available.

This 3-star San Francisco hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 10:00 AM.
Chambers – This poolside restaurant only serves dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chambers

Things to do

  • Heated pool
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 30 for adults and USD 15 to 30 for children
  • Self-parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
Property Registration Number 016235201001

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

The Phoenix Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 622 out of 1001 reviews
Rating 8 - Good. 249 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an incredible place to stay, and we felt so lucky to have found this spot. The staff were lovely and kind, and the owner Orlando was available to address any needs we had immediately. Our room was right across the from the bar which was open until 10pm. Perfect for a quick cocktail the evening we got in. We were positioned in front of the inviting pool, which was open until midnight and heated to 80°—so we went for a December swim at night under the stars & rows of patio lights. It was gorgeous and so fun. The beds were deep, soft memory foam, and we were so grateful for such great beds at the end of our long days. The shower was our only slight complaint, the water was either just barely warm enough or scorching hot. We could’ve said something, but we just managed because our stay was very short. We were wishing we had a mini fridge and a microwave, since we were with kids and it would’ve been great for a quick storing of leftovers and heating them up if needed. There were free donuts & coffee in the mornings, & they even kept our keys and parked our car for us one night when the lot was full. We were right down the street from the Orpheum where we saw our show, and we opted for a car service because it was raining, but it was like a seven minute drive. It’s also literally right around the corner from Brenda’s French soul food, the luckiest find of a brunch and lunch/dinner Soulfood restaurant. The food was divine!! Would absolutely stay @ the Phoenix again!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Stayed 1 night in Nov 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OMg this was an epic stay! Met the coolest, nicest people AND THE ROOM AND POOL WERE OUT OF A MCM MOVIE. Stay here! Rock n Rock paradise🎸🎸🎸🤘🤘🤘💓💓💓💓💓🌁🌉
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Shanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this place. It's always my first choice when staying in SF.
Stayed 3 nights in Nov 2024

10/10 Excellent

Anamarie, Woodland

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice option for needing a place to stay after an event at Bill Graham. Decor, staff, and courtyard are great!
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Raymund

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Exceptional and safe despite the outside surroundings having a lot of homeless people
Stayed 1 night in Dec 2024

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful but noisy
Ambiance is amazing. However they do not monitor loud people late at night. There was a party or something going on and they kept yelling and slamming doors in the middle of the night. Could not sleep at all!!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE GEM OF SF!!! An amazing respite from the city, year round mid century Palm Springs getaway- IN SF!!! Here, you are home. Orlando and the rest of the Phoenix family, are kind and welcoming!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime Spot To Stay for a Concert
All in all a really rad hotel with a splash of vintage rock era colors and decor. Its also a kind of paradise from the grime and bustle of the tenderloin. The heated salt water pool was like liquid butter if that's a thing, unbelievably comfortable. Unfortunately the only negative I had was that the bar+restaurant was closed during our time here. An it was a big reason for my initial reservation. So definitely check their schedule ahead of time. It's proximity to the Civic Graham Auditorium was ideal. Exactly what I was looking for after a long day of walking around the Exploritorium, our concert was only a few blocks away from the Phoenix.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again!
I have stayed in a lot of Hotels, and felt particularly safe and welcomed here! The red lighting is extremely cool and romantic, and the pool is VERY lovely even in the rain! The staff are extremely friendly and welcoming! Only complaint is there is not a fridge or microwave! Otherwise, INCREDIBLE! Would definitely stay here again!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jill, Forestville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED the Phoenix! Awesome staff, fun themed hotel. It’s an oasis in the center of SF. I’d love to stay there again! Full of personality and character.
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kari, TUCSON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location with neighberhood eats and friendly staff.
Stayed 4 nights in Nov 2024

10/10 Excellent

Janeen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best customer service
The people were so nice and helpful , it was so welcoming and everything is right there, the pool is warm which is nice and it was a great place , there was some people who were drunk that were staying and some drama of cheating but other than that the hotel was great
Stayed 1 night in Nov 2024

10/10 Excellent

Kyle

Stayed 1 night in Oct 2024

4/10 Poor

Egor

Disliked: Cleanliness, staff & service, property conditions & facilities
Ну такое
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Stayed 1 night in Aug 2024

10/10 Excellent

Michael, Fresno

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love this place. When I’m here for work, they always put us up at the hotel W or other nice corporate hotels. When I come to visit on my own, I love staying at this old motor Lodge. It’s an oasis in the middle of downtown with a surface parking lot and a pool. It’s famous for being a favorite hotel for bands to stay and other creative types. Although the neighborhood could be sketchy at night, it’s a great location to walk during the day. Close to union Square close to City Hall and museums and easy access to public transportation.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best boutique hotel in San Francisco, amazing vibe… Charming pool scene and The staff are like family, kind and friendly.
Stayed 1 night in Nov 2024

8/10 Good

Deanna

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice spot to stay - unique vibes. Staff were excellent. Beds and room were clean. Bathrooms outdated, paint peeling off tiles. Walls looked a bit dirty. Overall, good stay for the price. Does get a bit noisy but we didn't mind it.
Stayed 3 nights in Nov 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property —
Staff is over the top. Friendly. Hotel is older but well maintained. Secure. Bed comfortable. Beautiful pool and garden areas. They have a bar and restaurant also. Free coffee and in the morning free pastries.
Stayed 2 nights in Nov 2024