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The Westin San Jose

4.0 star property

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Suite, 1 Bedroom | Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer
Lobby
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
302 South Market Street, San Jose, CA, 95113
  • Place, San Jose McEnery Convention Center
    ‪2 min walk‬
  • Place, San Jose Civic Auditorium
    ‪2 min walk‬
  • Place, San Pedro Square
    ‪8 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed | Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 Queen Bed

9.0 out of 10
Wonderful
(30 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Bathtub

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(49 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(51 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed

  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Penthouse, 1 Bedroom

  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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  • Air-conditioning
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includes taxes & fees
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About this property

The Westin San Jose

Hotel with a restaurant, steps from San Jose McEnery Convention Center
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and conference space. Change of towels is available on request
The Westin San Jose offers 171 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. 40-inch flat-screen televisions come with premium digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of The Westin San Jose's great location. During your stay, you're just a quick walk from CSU San Jose State University. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Il Fornaio
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from San Jose McEnery Convention Center and 6 minutes on foot from CSU San Jose State University
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 7 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8849 square feet (822 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and a garden are also featured at the business-friendly The Westin San Jose. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star San Jose hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Il Fornaio – This restaurant specialises in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 51 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Il Fornaio

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • 8,849 square feet of conference space
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1926
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 1:00 AM and 6:00 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night (maximum USD 250.00 per stay), plus a one-time cleaning fee of USD 250.00
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 30.00 for adults and USD 10.00 to 30.00 for children
  • Valet parking fee: USD 51 per night (in/out privileges)
  • Pet fee: USD 40 per pet, per night (maximum USD 250.00 per stay) plus a one-off USD 250.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 1:00 AM and 6:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Claire Hotel
Claire Sainte
Hotel Sainte
Hotel Sainte Claire
Sainte Claire
Sainte Claire Hotel
Sainte Claire Hotel San Jose
Sainte Claire San Jose
Sainte Hotel
Westin San Jose Hotel
Westin San Jose
The Sainte Claire Hotel San Jose
Larkspur Collection Sainte Claire
The Westin San Jose Hotel
The Westin San Jose San Jose
The Westin San Jose Hotel San Jose

The Westin San Jose Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 656 out of 1013 reviews
Rating 8 - Good. 186 out of 1013 reviews
Rating 6 - Okay. 95 out of 1013 reviews
Rating 4 - Poor. 33 out of 1013 reviews
Rating 2 - Terrible. 43 out of 1013 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joey

Liked: Amenities
Amazing!
Stayed 1 night in Aug 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was centrally located, clean and the front desk folks are friendly and welcoming. The valet works well and the workers are friendly and helpful, but it’s too expensive for an overnight parking fee. The rooms were small and need updated.
Stayed 3 nights in Sep 2025

10/10 Excellent

Morgan

Liked: Cleanliness, amenities
The overall stay was perfect
Stayed 1 night in Sep 2025

10/10 Excellent

Martel G

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great top to bottom
Stayed 3 nights in Sep 2025

10/10 Excellent

Areli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Charity

Stayed 1 night in Sep 2025

6/10 Okay

Lisa

Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Loved the coffee option in the room, choice of pillows! The bathtub had no plug so unable to bath. The makeup mirror had dead batteries and unable to use.
Stayed 1 night in Sep 2025

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

PJ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff!
Stayed 2 nights in Sep 2025

6/10 Okay

Edmund

Stayed 3 nights in Sep 2025

10/10 Excellent

Weijia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioner needs improved because there’s sound in the evening
Stayed 2 nights in Sep 2025

10/10 Excellent

Pretheeban

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Colin

Stayed 1 night in Sep 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Bjorn

Stayed 1 night in Sep 2025

10/10 Excellent

Laurie

Stayed 3 nights in Sep 2025

10/10 Excellent

Jocelyn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I was nervous because the reviews of this hotel are not so great, but I thought that is completely unwarranted. We had a nice room with a really nice bathroom. Staff was super nice checking me in. The location is very convenient.
Stayed 3 nights in Sep 2025

10/10 Excellent

Art

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location around dining and nightlife. No parking was slightly inconvenient, but nearby parking lot was fine.
Stayed 1 night in Sep 2025

4/10 Poor

Nikhil

Business traveller
Disliked: Staff & service, property conditions & facilities
I was in town for business and on the last morning I slipped in the shower so bad it’s a miracle the damage wasn’t even greater. I strongly advise the management to put anti skid mats in showers and generally check out the servicing of the bath tubs to make it less risky. This was the first time ever that something like this happened to me, and I am going to be ever more careful in shower - bathtubs going forward. But if this was such an unexpected shock to a seasoned traveler like me, I can only imagine what other travelers might go through. Other than that, it’s a dated property but quiet and neatly maintained for what is a busy portion of San Jose business and commercial district.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeany, Martinez

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciated how clean and quiet our room was, and the staff was extremely nice.
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was good for a couple. More than 2 people would've been way too crowded but for us it was comfortable room and walking distance to local activities and restaurants.
Stayed 1 night in Sep 2025

6/10 Okay

Rosio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, but it was so noisy at 2am. The front desk handled nicely, but our sleep was ruined after being awaken.
Stayed 1 night in Sep 2025

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful!

Beautiful facility! Will certainly be back. Great staff and the restaurant on site was delicious.
Stayed 1 night in Sep 2025