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4.0 out of 5

"The ambiance is very nice, The landscaping and how well the property was managed was also a plus but my only dislikes are the cabana mattress and pati ... " More

By a verified traveller on Tue 04 Jul 2023

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Premium Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Villa, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 2 Double Beds, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hyatt Regency Grand Reserve Puerto Rico ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Grand Reserve Puerto Rico

Everyone (1)
3 out of 5
The ambiance is very nice, The landscaping and how well the property was managed was also a plus but my only dislikes are the cabana mattress and patio tables cushion seat were fifty and needs to be cleaned there were stains everywhere and the hotel needs to add more variety of food and more restaurants options after being on the resorts after 2 days you will get tired of eating the same things. Also, the property needs to step up the wait time for food it should not take 2 hours to make burgers and fries, Another suggestion is considering lowering costs on tours and excursions you are too overpriced !!

Posted by on 4 Jul 2023

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5 out of 5
Thank you for the amazing hospitality and the amazing surprise upgrade . Will be looking forward to come again . Keep up the good work and see u soon

Posted by on 14 Mar 2022

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