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Hotel Matilda, a Member of Design Hotels

5.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Matilda, a Member of Design Hotels

Couples treatment room(s), hot tub, steam room, Turkish bath/hammam
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Couples treatment room(s), hot tub, steam room, Turkish bath/hammam
Outdoor pool, pool loungers
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa
  • Room service
  • Pet-friendly
  • Pool

Explore the area

Map
Aldama 53, Col. Centro, San Miguel de Allende, GTO, 37700
  • Juarez Park
    1 min walk
  • Church of San Miguel Arcángel
    4 min walk
  • Moxi
    1 min walk
  • San Luis de la Paz Bus Station
    68 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Owner, A)

Suite (Owner, A) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Owner, A)

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Grand)

Deluxe Room (Grand) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room (Grand)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 2 Queen Beds

  • 35 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Luxury Suite

Luxury Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Luxury Suite

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Owner, C)

Suite (Owner, C) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Owner, C)

  • 76 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

NUMU Boutique Hotel, The Unbound Collection by Hyatt

Pool
Spa
Pet-friendly
Parking included
4.9 out of 5, Exceptional, (71)
The price is €577
for 1 room
includes taxes & fees
3 Jan - 4 Jan
NUMU Boutique Hotel, The Unbound Collection by Hyatt

About this property

Hotel Matilda, a Member of Design Hotels

Luxury San Miguel de Allende hotel connected to a shopping centre, steps from Juarez Park
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a steam room are on-site.
Hotel Matilda, a Member of Design Hotels offers 32 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 49-inch Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and safes. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

MATILDA has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam.

The spa is open selected days. Children under 15 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Hotel Matilda, a Member of Design Hotels. During your stay, you'll be connected to a shopping centre and just a quick walk from Church of San Miguel Arcángel. You'll find features such as free WiFi in public areas, plus a full-service spa and an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Mexican cuisine at Moxi, a fine-dining restaurant with pool views
  • Take a swim in the outdoor pool
  • Treat yourself to massages, body wraps or body treatments at MATILDA
  • Services include babysitting, free food shopping service and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, a steam room and bicycles to rent
  • Steps from Juarez Park and 4 minutes on foot from Church of San Miguel Arcángel
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Matilda, a Member of Design Hotels offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 807 square feet (75 square metres) and includes conference space. A steam room, spa services, and a library are also featured at the luxury Hotel Matilda, a Member of Design Hotels.

Smoking is allowed in designated areas at this Art Deco San Miguel de Allende hotel.

Moxi – Overlooking the pool, this fine-dining restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Awards and affiliations

Hotel Matilda, a Member of Design Hotels is listed in the 2013 Condé Nast Traveller Gold List of the world's best places to stay and the 2022 Travel + Leisure 500.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Moxi

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Library
  • Outdoor pool
  • Steam room

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 807 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open select days
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • Lift
  • Smooth flooring in room

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 1365.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 20 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MXN 2176.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1365.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 2176.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Matilda
Hotel Matilda San Miguel de Allende
Matilda Hotel
Matilda San Miguel de Allende
Hotel Matilda
Matilda, Of Design Hotels
Hotel Matilda, a Member of Design Hotels Hotel
Hotel Matilda, a Member of Design Hotels San Miguel de Allende

Hotel Matilda, a Member of Design Hotels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 279 out of 420 reviews" "
Rating 8 - Good. 90 out of 420 reviews" "
Rating 6 - Okay. 32 out of 420 reviews" "
Rating 4 - Poor. 7 out of 420 reviews" "
Rating 2 - Terrible. 12 out of 420 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Liked: Cleanliness, property conditions & facilities, room comfort
So lovely
AMAZING!!!!! Stunning hotel, super friendly, helpful…. The location is amazing, just a couple blocks from the center, with lots of restaurants, shops, bars. The Spa services were incredible. Absolutely recommend this boutique hotel!
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert, San Antonio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property were top notch! Absolutely the best customer service we have ever had at any hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular
This place is amazing! It is beautiful, comfortable and located close to the plaza. But what makes it outstanding is the staff - best we have ever experienced! Their care and concern for each guest is truly surprising. I needed help with a wedding bouquet and they went above and beyond to make sure I got to the people and places I needed. We became good friends in just a week. We loved everything and would recommend it highly!
Stayed 8 nights in Aug 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel in San Miguel de Allende. I highly recommend and will definitely stay again when I return. Beautiful, comfortable rooms, wonderful service with friendly, caring staff and a lovely spa!
Stayed 4 nights in Aug 2024

8/10 Good

andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Charles E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A marvelous place to stay.
The hotel was an oasis of beauty and indulgence in comfort. The staff were beyond impressive. Omar was the best concierge ever!
Stayed 6 nights in Jul 2024

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Francisco, San Salvador

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was right for Hotel Matilda. Staff were very helpful and accommodating. enjoyed very much our stay. We will return again. Exception was breakfast, poor untrained service, food was fair, availability of orange juice was partial.
Stayed 4 nights in Feb 2024

10/10 Excellent

Romana

Stayed 1 night in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful art and very helpful, friendly staff
Stayed 4 nights in Apr 2024

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful stay!
Excellent location and amazing service at this beautiful boutique hotel. The food at the restaurant was great and the employees made us feel at home. Highly recommend!
Stayed 4 nights in Mar 2024

10/10 Excellent

basel

Stayed 4 nights in Mar 2024

10/10 Excellent

Jose A Andreu, Albuquerque

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. The staff is always there when you need them . Our room got cleaned 3 to 5 times a day, that is hard to see even in a 5 star hotel. Concierge service was beyond expectation, they where able to get us a wine tour 1 hour before; even when there was no tours avaible. Bar tender service was excellent. if they don't have the drink you want, then it will be created for you. We received no excuses on why it was not possible. Everything was doable at Matilda.Strongly recommended . We will be back with more friends. Keep up with excellent service . Jose Andreu

10/10 Excellent

Chase

Stayed 5 nights in Feb 2024

8/10 Good

Mercedes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was wonderful. The meal at Moxi was truly bad. A tasteless yet expensive menu de degustacion, specially worse was the main dish of that menu on Feb 23.
Stayed 2 nights in Feb 2024

10/10 Excellent

Randee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and service!
Stayed 3 nights in Feb 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omar and the rest of the staff made us feel extremely welcome and ensured we had everything we needed for a comfortable stay. This hotel provides a 5 star service. We look forward to returning in the near future.

10/10 Excellent

Mark-Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Clean and new.
Stayed 3 nights in Feb 2024

10/10 Excellent

WILLIAM, miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, super service
Stayed 2 nights in Jan 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New year get away.
We loved everything about Hotel Matilda. The location was perfect to everything downtown. Staff was very very friendly and considerate. They offered to help in every aspect, whether it was to carry shopping bags to the room, turnover the room at whatever time that worked for us. Hotel was exceptionally clean and spa services were amazing.
Stayed 5 nights in Dec 2023

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service
Great staff ! Good hotel .. plumbing and shower set up is non functional ..
Stayed 2 nights in Nov 2023

2/10 Terrible

Sandra

Stayed 3 nights in Sep 2023

10/10 Excellent

viju

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall great place People were outstanding, in all areas, especially concierge desks, restaurant waiters, bar keepers. Location excellent. Aldamo cafe also excellent. A small quirky thing vs other Mexican hotels was lack of free drinking water in rooms.
Stayed 4 nights in Nov 2023