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Four Points by Sheraton San Rafael Marin County

3.0 star property

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Photo gallery for Four Points by Sheraton San Rafael Marin County

Property amenity
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
Bar (on property)
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Pool
  • Hot tub
  • Bar
  • Breakfast available
  • Parking included

Explore the area

Map
1010 Northgate Dr, San Rafael, CA, 94903
  • Marin County Civic Center
    ‪3 min drive‬
  • Dominican University of California
    ‪4 min drive‬
  • Mission San Rafael Arcangel
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪46 min drive‬

Room options

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed (Mobility Accessible, Tub)

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Patio

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Patio

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Patio

Deluxe Room, 1 King Bed, Patio | Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Patio

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Four Points by Sheraton San Rafael Marin County

Suburban hotel with 24-hour fitness centre and 24-hour business centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Four Points by Sheraton San Rafael Marin County offers 235 accommodations with laptop-compatible safes and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium digital channels, pay-per-view films and Netflix. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Rafael hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Four Points by Sheraton San Rafael Marin County's great location. During your stay, you'll be within walking distance of Marin County Civic Center. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy Californian cuisine and pool views while dining at Hillside Tavern
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 3-minute drive from Marin County Civic Center and a few minutes from Dominican University of California
  • Pets welcome for a fee (restrictions apply)
Four Points by Sheraton San Rafael Marin County offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 7 meeting rooms, and coworking spaces. Event space at this hotel measures 2520 square feet (234 square metres) and includes conference space. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Four Points by Sheraton San Rafael Marin County. Self parking is free.

This 3-star San Rafael hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:00 AM and 9:30 AM.
Hillside Tavern – This poolside restaurant specialises in Californian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends; USD 21 to 24 for adults and USD 13 to 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hillside Tavern

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,520 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Height-adjustable showerhead
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Hulu
  • LCD TV with premium digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 20 per night
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21 to 24 for adults and USD 13 to 16 for children
  • Pet deposit: USD 20 per night
  • Pet fee: USD 20.00 per accommodation, per night plus a one-off USD 150.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points San Rafael
Four Points Sheraton Hotel San Rafael
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Four Points by Sheraton San Rafael Marin County Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 632 out of 1159 reviews
Rating 8 - Good. 294 out of 1159 reviews
Rating 6 - Okay. 120 out of 1159 reviews
Rating 4 - Poor. 67 out of 1159 reviews
Rating 2 - Terrible. 46 out of 1159 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andres

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Celia

Stayed 3 nights in Nov 2024

10/10 Excellent

andy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good lobby area.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, great staff
Stayed 5 nights in Dec 2024

8/10 Good

Denzel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was very uncomfortable. However the staff was excellent and handled everything well
Stayed 2 nights in Dec 2024

10/10 Excellent

JAMES David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and offered great value. Breakfast was great.

4/10 Poor

Patricia

Stayed 2 nights in Nov 2024

10/10 Excellent

ricardo

Stayed 1 night in Nov 2024

4/10 Poor

Catherine

Stayed 1 night in Nov 2024

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elusive breakfast vouchers
I had an uncomfortable mix-up at breakfast. We were asked for breakfast "vouchers." I hadn't been given any at check-in, so I didn't know what was up. We showed our key-card but that didn't help. I called the desk and they said it was part of my payment, and she would call the breakfast staff. It was uncomfortable and I didn't understand the run-around.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dump
Our room needed major attention. Furniture all damaged and scratched. No coffee in the room anymore? Place felt like a dump.
Stayed 1 night in Nov 2024

6/10 Okay

Krister, Hammond

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has not been renovated particularly recently, the rooms are a bit small but relatively well appointed. My main issue with this property is just that getting your luggage from the car to the room is way more of a hassle than it should be, it’s overpriced, & very limited hours in terms of the services.
Stayed 1 night in Nov 2024

10/10 Excellent

Karen K

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience, safety and cleanliness. Excellent service as well.
Stayed 2 nights in Nov 2024

8/10 Good

Cassandra

Stayed 5 nights in Nov 2024

10/10 Excellent

Meghan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 4 nights in Nov 2024

8/10 Good

Silka

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Tiffany

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We had two roaches in the bathroom. The pillows were terrible and the sheets were not soft
Stayed 4 nights in Nov 2024

10/10 Excellent

Larona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, all because of the kind lady at the front desk. We will be staying there soon.
Stayed 1 night in Nov 2024

8/10 Good

MULUWORK

Stayed 1 night in Nov 2024

8/10 Good

Wathmi

Business traveller
Liked: Amenities, property conditions & facilities
The rooms need to be more cleaner
Stayed 2 nights in Nov 2024

8/10 Good

Pamela, Santa Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet; I needed a place to stay before surgery the next morning. I did not like that there was no soap to use to take a bath and had to go ask for some from the front desk. Then the bathtub plug did not work. It was a challenge to take a bath needed before my surgery.
Stayed 1 night in Nov 2024

8/10 Good

Samantha

Stayed 1 night in Nov 2024

10/10 Excellent

LUCAS, chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Nov 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024