2/10 Terrible
Ashlee
9 Jan 2025
Liked: Cleanliness
Disliked: Staff & service
The staff was behond rude and it was so many of them including management!! What a disappointment. Loved the restaurant and the kitchen staff! And the hotel itself is sooo loud with slaming of the doors all night and morning. I heard so many guests complain. The sadest part was that its the maids that slam the doors in the morning when they know they are so loud. I heard them say thats how we make sure people get out so we can vlean and get home. Property bezides the doors was beautiful and updated and the restaurant is very overpriced but thats to be expected and the food is delicious with the bar and waitstaff really fixing what the front desk, maids and management ruined with their rudeness. Sad because im a marriot member but i will never come back here again and so did some of the elite members. So many got no sleep at all. And the worst part is that the staff know about this problem but have done nothing to fix it and will take your $250 a night and apologize but witha eye roll. One star!
Ashlee
Stayed 1 night in Dec 2024