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20 Sep 2021 by Ana
Dear Yves, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you for your feedback. We are very sorry to read that your stay at the hotel was not up to par. Please note that this information has been passed on to the management. We are disappointed with the issues that you experienced in your room and bathroom as this is not representative of our usual high standards. Please accept our sincere apologies for the inconvenience caused, and note that we have passed on these concerns onto our Head Housekeeper and Maintenance Manager to investigate. Please, next time do not hesitate to approach our friendly staff for any issue you may have, and they will be delighted to resolve it for you. With regard to the menu, we know how important it is for our guests to have a great time enjoying their meals in our restaurant, so a lot of time and effort goes into deciding on the choices available and sourcing the finest ingredients. We are very sorry to read that you didn´t enjoy your stay with us entirely. Best wishes, from the entire JS Hotels Team
18 Oct 2019 by Ana
Sehr geehrter Gast, vielen herzlichen Dank, dass Sie sich die Zeit genommen haben Ihren Aufenthalt in unserem Hotel zu bewerten. Es freut uns sehr, dass wir Sie vor allem mit unserer strandnahen Lage und den schönen Zimmern überzeugen konnten. Gern geben wir Ihr Kompliment an unser Serviceteam weiter. Wir würden uns freuen, Sie bald wieder auf Mallorca begrüßen zu dürfen und wünschen Ihnen bis dahin alles Gute! Ihr JS Hotels Team
Hotel JS Yate offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A children's pool, a seasonal outdoor pool, and a terrace are also featured at the family-friendly Hotel JS Yate. A complete renovation of Hotel JS Yate was completed in May 2019. This 4-star Santa Margalida hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free parking nearby
Hotel JS Yate offers 157 air-conditioned accommodations with a hairdryer and free toiletries. Rooms open to balconies. A pillow menu is available. Satellite televisions are provided. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.
Hotel JS Yate has a restaurant on site.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
