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NH Collection Plaza Santiago

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Collection Plaza Santiago

Exterior
Indoor pool
Lobby
Premium Room | View from room
Sports facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Parking included
    Parking included
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Explore the area

Map
Avenida Vitacura 2610, Santiago, Region Metropolitana, 7550098
  • Costanera Center
    2 min walk
  • Gran Torre Santiago
    2 min walk
  • Apoquindo
    5 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    29 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room

Superior Room | View from room

Superior Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room, City View

View from room

Superior Room, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room

Premium Room | View from room

Premium Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Frette Italian sheets, premium bedding, pillow-top beds, minibar

Junior Suite

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (View, Extra Bed 2 adults + 1 child)

View from room

Superior Room (View, Extra Bed 2 adults + 1 child)

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Similar properties

Exterior
DoubleTree by Hilton Hotel Santiago - Vitacura
Parking included
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (909)
The price is €135
for 1 night
5 Dec - 6 Dec
DoubleTree by Hilton Hotel Santiago - Vitacura

About this property

NH Collection Plaza Santiago

Luxury Santiago hotel connected to a shopping centre, steps from Costanera Center
This hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
NH Collection Plaza Santiago offers 159 accommodations with minibars and espresso makers. Pillowtop beds feature Frette Italian sheets and premium bedding. 49-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at NH Collection Plaza Santiago. During your stay, you'll be connected to a shopping centre and just a quick walk from Costanera Center. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Costanera Center and 12 minutes on foot from Drugstore
  • Airport, shopping centre and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
NH Collection Plaza Santiago offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre, 9 meeting rooms, and limo/town car service are available. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury NH Collection Plaza Santiago. An area shuttle within 50 km and an airport shuttle (available 24 hours) are available for a fee. Self parking is free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
A Bras – On-site restaurant.
24-hour room service is available.

Languages

English, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 50 km
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: USD 13 to 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • A Bras

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Conference centre

Accessibility

  • Lift

More

  • 1 building
  • 100% renewable energy
  • 21 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 23 December to 2 February:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 13 to 32 per person
  • Airport shuttle fee: USD 60000 per vehicle (return)
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
NH Collection Plaza Santiago offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Radisson Plaza Santiago
Radisson Plaza Santiago Hotel
Radisson Santiago Plaza
Radisson Santiago Plaza Hotel
NH Collection Plaza Santiago Hotel
NH Collection Plaza Santiago
NH Collection Plaza Santiago Hotel
NH Collection Plaza Santiago Santiago
NH Collection Plaza Santiago Hotel Santiago

NH Collection Plaza Santiago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1013 reviews" "
Rating 8 - Good. 291 out of 1013 reviews" "
Rating 6 - Okay. 81 out of 1013 reviews" "
Rating 4 - Poor. 35 out of 1013 reviews" "
Rating 2 - Terrible. 16 out of 1013 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Fernando

Liked: Cleanliness, staff & service, room comfort
Si. Alisador ha abajado en comparación a mi última visita
Stayed 3 nights in Aug 2024

6/10 Okay

Ernesto

Business traveller
Stayed 2 nights in Jul 2024

10/10 Excellent

Gagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

JORGE IVAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 3 nights in Jul 2024

10/10 Excellent

Karen, Grimsby

Travelled with partner
Great location near shopping, restaurants and transit.
Stayed 2 nights in Apr 2024

10/10 Excellent

mary

Liked: Amenities
This is a very centrally located hotel close to the Plaza de Arms and the funicular and many museums!
Stayed 1 night in May 2024

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend staying at this hotel if you are visiting Santiago! They checked us in early, the rooms were clean and modern, the staff were friendly and the location is central to everything!
Stayed 3 nights in May 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff is wonderful. the breakfast is amazing. Beautiful property, room service so convenient. Near the costanera center. Very nice neighborhood.
Stayed 5 nights in Feb 2024

6/10 Okay

Stephanie

Liked: Staff & service
Property need remodeling. Restaurant food is awful
Stayed 5 nights in Apr 2024

10/10 Excellent

Kay

Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Stayed 1 night in Mar 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a good location, beds are very comfortable had the best night sleep in ages. Wish we had more than the 1 night here! Also was walkable to restaurants, would stay at this hotel again
Stayed 1 night in Mar 2024

10/10 Excellent

Jacobo, SAN MARTIN

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, great staff i really enjoyed the upgrade
Stayed 2 nights in Mar 2024

10/10 Excellent

Kylie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five stars, veryyyy nice. Right beside the costanera center.
Stayed 1 night in Mar 2024

10/10 Excellent

Meltem, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for tours, access to great dining. Comfortable rooms and friendly staff
Stayed 4 nights in Mar 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Mar 2024

10/10 Excellent

Naji

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very good location, good foods, clean, service super slow meaning if u order soap, shampoo take for a long time to provided
Stayed 1 night in Mar 2024

10/10 Excellent

Nalini, Odenton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Excellent breakfast.
Stayed 2 nights in Mar 2024

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Feb 2024

6/10 Okay

Francisco T.

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Would have rated this hotel 5 Stars except for 2 problems. Everything was good the first 4 days, then downhill fast. Problem #1, AC stopped working and it was hot and very dry. I had to go to work with my distributor. My Wife went and reported it, they did NOTHING. When I came back I went and complained strongly, took them an hour and a half to get another room ready for us ??? Problem #2, AC in new room ok but the Toilet was not fixed to the floor properly and rocked and rolled as if in an earthquake. Again I was out and my Wife Complanied, Nothing done. I went and asked for the hotel manager,he apologized and said it would be taken care of. Maintenance went to the room and played around for awhile, basically the toilet problem remained thge Same ! Good hotel with maintenance issues. Would I stay here Yes, but, I would check out Immediately if things are not right and I would demand a refund and go someplace else.
Stayed 7 nights in Feb 2024

10/10 Excellent

Leonardo A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran hotel, mejor estadía. Para volver siempre.
Increíble hotel y ubicación. Lo tiene todo!! Volvería siempre. El personal fue siempre atento y cordial. Habitaciones increíbles, desayuno bufette completisimo.
Stayed 2 nights in Feb 2024

6/10 Okay

Christina

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Thiscis not a 5 star hotel, maybe a 3. The positive part of our stay was they were able to provide us with early check in to a room, but we cannit confirm is was the category we had paid for, since no receipt was ever provided, but after an overnight flight we took whar was given. Small sofa in room was stained, the faux leather headboard was peeling everywhere, there is a nespresso in the room, but you are provided with 3 free pods per stay. There are times that there are no English speaking staff on shift to answer questions.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

SELCUK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 2 nights in Feb 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024