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Grand Park Otaru

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Park Otaru

View from room
Presidential Suite Room, Non Smoking | In-room safe, desk, laptop workspace, free WiFi
Exterior
Lobby
TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Laundry
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
11-3 Chikko, Otaru, Hokkaido, 047-0008
  • Sakaimachi Street
    19 min walk
  • テラスブラッセリー
    1 min walk
  • Otaru-Chikkō Station
    7 min walk
  • Sapporo (OKD-Okadama)
    37 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Presidential Suite Room, Non Smoking

Presidential Suite Room, Non Smoking | In-room safe, desk, laptop workspace, free WiFi

Presidential Suite Room, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Japanese Style Room, Non Smoking, Ocean View

Japanese Style Room, Non Smoking, Ocean View | In-room safe, desk, laptop workspace, free WiFi

Japanese Style Room, Non Smoking, Ocean View

  • 44 sq m
  • Sleeps 5
  • 3 Single Futons

View all photos for Japanese Style Suite Room, Non Smoking, Ocean View

Japanese Style Suite Room, Non Smoking, Ocean View | In-room safe, desk, laptop workspace, free WiFi

Japanese Style Suite Room, Non Smoking, Ocean View

  • 52 sq m
  • Ocean view
  • Sleeps 7
  • 4 Single Futons

View all photos for Superior Twin Room, Non Smoking, Mountain View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room, Non Smoking, Mountain View - No room cleaning provided

  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking, Ocean View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room, Non Smoking, Ocean View - No room cleaning provided

  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Executive Suite Room, Non Smoking

Executive Suite Room, Non Smoking | In-room safe, desk, laptop workspace, free WiFi

Executive Suite Room, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Bay Suite Room, Non Smoking

Bay Suite Room, Non Smoking | In-room safe, desk, laptop workspace, free WiFi

Bay Suite Room, Non Smoking

  • Bay view
  • Sleeps 3
  • 2 Large Single Beds OR 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Ocean View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room, Non Smoking, Ocean View - No room cleaning provided

  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for 2 Connecting Twin Room, Non Smoking, Ocean View

2 Connecting Twin Room, Non Smoking, Ocean View | In-room safe, desk, laptop workspace, free WiFi

2 Connecting Twin Room, Non Smoking, Ocean View

  • Ocean view
  • Sleeps 6
  • 4 Large Single Beds

View all photos for Superior Double Room, Non Smoking, Ocean View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Superior Double Room, Non Smoking, Ocean View - No room cleaning provided

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Mountain View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room, Non Smoking, Mountain View - No room cleaning provided

  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Double Room, Non Smoking, Mountain View

In-room safe, desk, laptop workspace, free WiFi

Superior Double Room, Non Smoking, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking, Mountain View

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room, Non Smoking, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Double Room, Non Smoking, Mountain View

In-room safe, desk, laptop workspace, free WiFi

Deluxe Double Room, Non Smoking, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking, Mountain View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Superior Double Room, Non Smoking, Mountain View - No room cleaning provided

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Mountain View

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room, Non Smoking, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking, Ocean View

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room, Non Smoking, Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Double Room, Non Smoking, Ocean View

In-room safe, desk, laptop workspace, free WiFi

Deluxe Double Room, Non Smoking, Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking, Ocean View

In-room safe, desk, laptop workspace, free WiFi

Superior Double Room, Non Smoking, Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Ocean View

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room, Non Smoking, Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Ocean View Superior Double Room Non-smoking

In-room safe, desk, laptop workspace, free WiFi

Ocean View Superior Double Room Non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Mountain View Superior Double Room Non-smoking

In-room safe, desk, laptop workspace, free WiFi

Mountain View Superior Double Room Non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Mountain View Deluxe twin Room Non-smoking

In-room safe, desk, laptop workspace, free WiFi

Mountain View Deluxe twin Room Non-smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room With Mountain View（Triple Occupancy)）

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room With Mountain View（Triple Occupancy)）

  • Sleeps 2
  • 1 Single Sofa Bed and 2 Double Beds

View all photos for Mountain View Superior Room

In-room safe, desk, laptop workspace, free WiFi

Mountain View Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Suite

In-room safe, desk, laptop workspace, free WiFi

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Deluxe Double Room Non smoking

In-room safe, desk, laptop workspace, free WiFi

Ocean View Deluxe Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Connecting Room

In-room safe, desk, laptop workspace, free WiFi

Connecting Room

  • Sleeps 4
  • 4 Single Beds

View all photos for Presidential Suite

In-room safe, desk, laptop workspace, free WiFi

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Japanese Style Suite

Interior

Japanese Style Suite

  • Sleeps 4
  • 5 Single Futons

View all photos for Ocean View Deluxe twin Room Non smoking

In-room safe, desk, laptop workspace, free WiFi

Ocean View Deluxe twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Mountain View Superior twin Room Non-smoking

In-room safe, desk, laptop workspace, free WiFi

Mountain View Superior twin Room Non-smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Bay Suite

In-room safe, desk, laptop workspace, free WiFi

Bay Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Mountain View Deluxe Double Room Non smoking

In-room safe, desk, laptop workspace, free WiFi

Mountain View Deluxe Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Ocean View Superior twin Room Non-smoking

In-room safe, desk, laptop workspace, free WiFi

Ocean View Superior twin Room Non-smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Bay twin Suite

Combined shower/bathtub, free toiletries, hair dryer, slippers

Bay twin Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style Room

Dining | 2 restaurants, dinner served, Japanese cuisine

Japanese Style Room

  • Sleeps 3
  • 4 Single Futons

Similar properties

Exterior

Hotel Torifito Otaru Canal

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.5 out of 5, Wonderful, (1000)
The price is €126
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Hotel Torifito Otaru Canal

About this property

Grand Park Otaru

Winter getaway with 2 restaurants
Skiing and snowboarding are not the only attractions at Grand Park Otaru, where you can sip cocktails at the bar/lounge and take advantage of ski storage and complimentary wireless Internet access.
Grand Park Otaru offers 296 air-conditioned accommodations with a safe and coffee/tea makers. This Otaru hotel provides complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, slippers, bidets and toilets with an electronic bidet. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Grand Park Otaru. During your stay, you'll be connected to a shopping centre and within walking distance of Sakaimachi Street. Enjoy features like free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Enjoy a bite to eat at Cocoro, a fine-dining restaurant that serves Japanese cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests speak favourably about the clean guestrooms and the proximity to public transport
  • Just a 4-minute drive from Otaru Canal and a few minutes from Sakaimachi Street
  • Ski shuttle service available for a fee
This hotel's ski shuttle (surcharge) will get you to the slopes in no time. Conveniences such as ski storage and shopping on site allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There are 2 restaurants on site. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Otaru hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Cocoro – This fine-dining restaurant specialises in Japanese cuisine and only serves dinner.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle (surcharge)
  • Covered parking on site (JPY 1,650 per day; includes in/out privileges)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,025 for adults and JPY 1,694 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cocoro

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space

Accessibility

  • Lift

More

  • 18 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
The type of breakfast (buffet or full) available at this property varies with stay dates.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3025 for adults and from JPY 1694 for children
  • Covered self-parking fee: JPY 1650 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Housekeeping service is not provided for "No room cleaning provided" room types, and trash removal and towel exchanges are provided every other night beginning on the second night. For all other room types, housekeeping, trash removal and towel exchanges are provided daily.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Grand Park Otaru
Otaru Grand Park
Grand Park Hotel Otaru
Grand Park Otaru Hokkaido
Grand Park Otaru Hotel Otaru
Hilton Otaru
Otaru Grand Park Hotel
Otaru Hilton
Grand Park Otaru Hotel
Otaru Hilton
Grand Park Hotel Otaru
Otaru Grand Park Hotel
Hilton Otaru
Grand Park Otaru Hokkaido
Otaru Hilton
Hilton Otaru
Grand Park Hotel Otaru
Otaru Grand Park Hotel
Grand Park Otaru Hotel
Grand Park Otaru Otaru
Grand Park Otaru Hokkaido
Grand Park Otaru Hotel Otaru

Grand Park Otaru Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 511 out of 1000 reviews" "
Rating 8 - Good. 358 out of 1000 reviews" "
Rating 6 - Okay. 68 out of 1000 reviews" "
Rating 4 - Poor. 44 out of 1000 reviews" "
Rating 2 - Terrible. 19 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

issei

Stayed 1 night in Sep 2024

4/10 Poor

Matee

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

youngsoo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Wing Kee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is big with seaview But it is outdated
Stayed 3 nights in Jul 2024

8/10 Good

Cheuk Yuen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient location linked major shopping mall and restaurants.
Stayed 2 nights in Aug 2024

8/10 Good

Li Ling

Liked: Cleanliness, staff & service
Friend staff and convenience location is a plus.
Stayed 2 nights in Aug 2024

2/10 Terrible

RIEKO

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
お部屋が散らかっていた。 風呂場と洗面所に髪の毛が散らかっていた。
Stayed 1 night in Jul 2024

10/10 Excellent

SUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

HISAYO

Travelled with family
Stayed 2 nights in Jul 2024

10/10 Excellent

Jong Liat

Stayed 2 nights in Jul 2024

8/10 Good

Hin Cheong, Tsuen Wan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Kanako

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
窓一面の海景色
1泊でしたが快適に過ごせました。 部屋の窓一面の海景色は最高！ 朝食も素晴らしい。 ただ、エアコンの効きが遅いこととテレビがつきにくかったことが少々残念。 でも、また利用したいと思います。
Stayed 1 night in Jun 2024

6/10 Okay

Pok Man

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom is so outdated and smell of sweaty smell similar to humid and unclean towel
Stayed 2 nights in Jun 2024

10/10 Excellent

Jt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and helpful during my stay :)
Stayed 2 nights in Jun 2024

4/10 Poor

Jacob

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
駐車料金は1泊1600円と高く、ホテルへのアクセスも難しいです。ホテルの状態も比較的古いです。
Stayed 1 night in Jun 2024

8/10 Good

Yuen Kwan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Our room is very spacious over looking the harbour. Breakfast is average.
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ocean vieq
Stayed 2 nights in May 2024

10/10 Excellent

Tomomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

CHING CHE

Stayed 6 nights in Apr 2024

10/10 Excellent

YUKFUNG

Stayed 1 night in Apr 2024

10/10 Excellent

MINGWEI

Stayed 9 nights in Mar 2024

10/10 Excellent

JIANCHENG

Stayed 4 nights in Apr 2024

10/10 Excellent

Ning

Stayed 4 nights in Apr 2024

10/10 Excellent

eunbyeol

Stayed 2 nights in Mar 2024

2/10 Terrible

Alberto

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible experience
We arrived early and were greeted by a Japanese staff and they were great. Came back later around check in time and were attended by different staff and the service was bad. Things go worse. Went to the room and the only good thing was the view. Sofa had stains, and the bed sheets had stains. That wasn’t the deal breaker, the room smelled awful. I didn’t want to complain and be moved somewhere else because I didn’t want to deal with the staff so I booked a different hotel and left.
Stayed 1 night in Mar 2024