6/10 Okay
Dianne H.
2 Feb 2023
Disliked: Cleanliness
Premium Rental Disappointing
I rented this property for 3 weeks at a premium price but was disappointed with the cleanliness and quality of linens. The house is in a desperate need of deep cleaning and new towels and linens. Dusty cushions and carpets made it unsuitable for those with allergies. The towels, blankets and quilts were old and stained. Newer bath towels were provided later but no hand towels or facecloths were received. The porch was lovely but the wicker needed painting and cleaning, and the deck was dirty and in need of a power wash. The yard is also very overgrown needing a cleanup and pruning of plants. There is good wireless, a/c and heat and the kitchen was well-equipped. There is a monitor and VCR but no cable or streaming device - so if you want to watch TV or movies, bring your own device. Unfortunately, rodents made an appearance in week 2. The rental agency sent an exterminator but no offer of a temporary relocation or refund was made.
Dianne H.
Stayed 21 nights in Jan 2023