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Hotel JAL City Sendai

3.0 star property

Choose dates to view prices

Photo gallery for Hotel JAL City Sendai

Exterior
Serves lunch and dinner
Lobby
Down duvets, minibar, in-room safe, desk
Serves lunch and dinner

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
1-2-12 Kakyoin, Aoba-ku, Sendai, Miyagi-ken, 980-0013

Room options

View all photos for Semi-double Room, Non Smoking

Down duvets, minibar, in-room safe, desk

Semi-double Room, Non Smoking

  • Sleeps 2
  • 1 Large Single Bed

View all photos for Standard Single Room, Non Smoking

Down duvets, minibar, in-room safe, desk

Standard Single Room, Non Smoking

  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Twin Room with Extra bed, Non Smoking

Down duvets, minibar, in-room safe, desk

Standard Twin Room with Extra bed, Non Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Standard Double Room, Non Smoking

Down duvets, minibar, in-room safe, desk

Standard Double Room, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

Down duvets, minibar, in-room safe, desk

Standard Twin Room, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room-Non-Smoking

Down duvets, minibar, in-room safe, desk

Single Room-Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room-Non-Smoking

Down duvets, minibar, in-room safe, desk

Double Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room 25.4 Square Meter Smoking (3 People Use)

Down duvets, minibar, in-room safe, desk

Triple Room 25.4 Square Meter Smoking (3 People Use)

  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Single Room-Smoking

Down duvets, minibar, in-room safe, desk

Standard Single Room-Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Casual Twin Room

Bathroom | Shower, free toiletries, hair dryer, slippers

Casual Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Style Room A

Down duvets, minibar, in-room safe, desk

Japanese Western Style Room A

  • Sleeps 3
  • 2 Single Beds and 3 Single Futons

View all photos for Triple Room-Non-Smoking

Down duvets, minibar, in-room safe, desk

Triple Room-Non-Smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Junior Suite

Bathroom | Shower, free toiletries, hair dryer, slippers

Junior Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Semi Double Room-Non-Smoking

Shower, free toiletries, hair dryer, slippers

Semi Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Western Style Room B

Down duvets, minibar, in-room safe, desk

Japanese Western Style Room B

  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Standard Double Room-Smoking

Down duvets, minibar, in-room safe, desk

Standard Double Room-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room-Non-Smoking

Down duvets, minibar, in-room safe, desk

Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

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includes taxes & fees
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About this property

Hotel JAL City Sendai

Hotel with 2 restaurants, a short walk to Sendai Anpanman Children's Museum & Mall
This hotel features 2 restaurants, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include dry cleaning, laundry facilities and a front desk safe. Housekeeping is not available.
Hotel JAL City Sendai offers 238 accommodations with washers/dryers and minibars. Beds feature down duvets. This Sendai hotel provides complimentary wired and wireless Internet access.

Bathrooms include a shower, slippers, bidets and toilets with an electronic bidet. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and free toiletries. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel JAL City Sendai, you're just a quick walk from Sendai Anpanman Children's Museum & Mall. Enjoy features like free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, 5 meeting rooms and laundry facilities
  • Just a 2-minute drive from Sendai Anpanman Children's Museum & Mall and 14 minutes from Sekisui Heim Super Arena
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 5 meeting rooms available. Hotel JAL City Sendai also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Sendai hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Natura – This restaurant serves breakfast, lunch and dinner.
Bar Lounge Vol de Nuit – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
J-Lounge – On-site bar.
Room service is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,500 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; JPY 1,800 for adults and JPY 1,000 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bar Lounge Vol de Nuit
  • J-Lounge
  • Natura

Family friendly

  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Spa

  • In-room massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1800 for adults and from JPY 1000 for children
  • Self-parking fee: JPY 1500.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel JAL City
Hotel JAL City Sendai
JAL City
JAL City Sendai
Jal City Hotel Sendai

Hotel JAL City Sendai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 205 out of 515 reviews
Rating 8 - Good. 221 out of 515 reviews
Rating 6 - Okay. 60 out of 515 reviews
Rating 4 - Poor. 19 out of 515 reviews
Rating 2 - Terrible. 10 out of 515 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

EDDIE, Guelph

Liked: Cleanliness, staff & service, property conditions & facilities
Almost attached with station and very convenient and breakfast was wonderful
Stayed 1 night in Nov 2024

10/10 Excellent

Takuo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Jei woo

Liked: Cleanliness, staff & service
The location of this hotel is convenient.
Stayed 3 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Ge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy transportation and downtown location for shopping.
Stayed 1 night in Aug 2024

6/10 Okay

Akira Kikuchi

Travelled with partner
location from Sendai Station.
Stayed 2 nights in Jul 2024

6/10 Okay

Akira Kikuchi

Travelled with partner
Bath room hook was broken and ceiling fans also didn’t work.
Stayed 2 nights in Jun 2024

8/10 Good

Gerard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to station. Super friendly and helpful staff. Great breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Tom

Stayed 1 night in Apr 2024

8/10 Good

LIEN, Santa Ana

Liked: Staff & service
Bathroom need more cleaning
Stayed 4 nights in Apr 2024

8/10 Good

Chong Kit George

Stayed 2 nights in Apr 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

DAISUKE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Yasukazu

Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly stuffs.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, good location, stuffs service was definitely good! No any complaints.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Central location , very close to Sendai station room reasonable size
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place to stay.
Close to station, many places to eat & shop.
Stayed 2 nights in Oct 2019

2/10 Terrible

Blake

Stayed 1 night in Sep 2019

8/10 Good

Maggie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good and very convenient. Room is clean and comfort.
Stayed 2 nights in Jul 2019

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location - a hidden gem!
Very convenient location with quick short cut under bridge to station shopping complex. Very good breakfast with a variety of Japanese foods. Good value for money.
Stayed 1 night in Jun 2019

10/10 Excellent

ww

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, comfort bed, good location near JR sendai station West exit, go to the right direction till the end of sky walk.
Stayed 4 nights in Apr 2019

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, comfortable size of rooms
great location, just minutes away from Sendai JR. hotel felt new and clean, and very decently sized for japan standards. a little hiccup at reception as staff wasn't very strong in English, but we managed to get it sorted out. highly recommended if one is in Sendai.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019