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Jumeirah Mallorca

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jumeirah Mallorca

3 outdoor pools, free pool cabanas, pool umbrellas
Exterior
Couples treatment room(s), sauna, steam room, Turkish bath/hammam
Children’s play area – indoor
Ocean views, open daily

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Gym
    Gym

Explore the area

Map
Carrer de Belgica, s/n, Port de Soller, Sóller, Mallorca, 7108
  • Port de Sóller Marina
    10 min walk
  • Playa de Port de Sóller
    10 min walk
  • Playa d'en Repic
    20 min walk
  • Palma de Mallorca (PMI)
    47 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Villa, Private Pool (Mar Blau)

Villa, Private Pool (Mar Blau) | Games room

Villa, Private Pool (Mar Blau)

  • 260 sq m
  • Sea view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, Terrace (Observatory)

42-inch LCD TV with cable channels, TV, iPod dock

Suite, Terrace (Observatory)

  • 157 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace (Lighthouse)

Beach/ocean view

Suite, Terrace (Lighthouse)

  • 110 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Sea View (Mediterranean)

Premium bedding, down duvets, minibar, in-room safe

Premium Room, Sea View (Mediterranean)

  • 40 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, Mountain View (Tramuntana)

Premium Room, Mountain View (Tramuntana) | Premium bedding, down duvets, minibar, in-room safe

Premium Room, Mountain View (Tramuntana)

  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Family Suite, Terrace, Sea View (Grand Terrace)

  • Sleeps 6
  • 2 King Beds

View all photos for Junior Suite (Port Soller View)

Portable bath seat

Junior Suite (Port Soller View)

  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Terrace, Sea View (Grand Terrace)

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Terrace, Sea View (Grand Terrace)

  • 48 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Sea View (Mediterranean)

Deluxe Room, Sea View (Mediterranean) | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, Sea View (Mediterranean)

  • 35 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Mountain View (Tramuntana)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, Mountain View (Tramuntana)

  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Sea View (Mediterranean)

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Sea View (Mediterranean)

  • 48 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, Mountain View (Tramuntana)

Premium bedding, down duvets, minibar, in-room safe

Superior Room, Mountain View (Tramuntana)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Lighthouse)

Premium bedding, down duvets, minibar, in-room safe

Suite, 2 Bedrooms (Lighthouse)

  • Sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 2 Bedrooms (Observatory)

42-inch LCD TV with cable channels, TV, iPod dock

Suite, 2 Bedrooms (Observatory)

  • Sea view
  • Sleeps 4
  • 2 King Beds

About this property

Jumeirah Mallorca

Elegant beach hotel and 3 outdoor swimming pools
Jump on Jumeirah Mallorca's free shuttle and catch some rays a the beach, spend the day relaxing at the full-service spa or enjoy a meal at one of the hotel's 3 restaurants.
Jumeirah Mallorca offers 121 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and minibars. Each accommodation is individually decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and a safe. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a health club, Access to hot tub and a sauna.

Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Jumeirah Mallorca. During your stay, you're just a quick walk from Port de Sóller Marina. Features include free WiFi in public areas and a free area shuttle, plus 3 outdoor pools. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Mediterranean cuisine with ocean views at Cap Roig Restaurant, one of the property's 3 restaurants
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Treat yourself to facials, body wraps or body treatments at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from Port de Sóller Marina and 14 minutes from sa Caleta
  • Free beach and local-area shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. At Jumeirah Mallorca, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's pool, a seasonal outdoor pool and a health club. For a fee, parking is available.

This 5-star Sóller hotel is smoke free.

Cap Roig Restaurant – This poolside restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Es Fanals Restaurant – This poolside restaurant specialises in Spanish cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Sunset Lounge – Overlooking the ocean, this sushi bar specialises in sushi and serves dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Infinity Pool Bar – This poolside bar only serves lunch. Guests can enjoy al fresco dining (weather permitting). Open daily.
Sa Talaia Pool Bar – This poolside bar specialises in international cuisine and only serves lunch. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 5 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 1 km
  • Area shuttle
  • Free beach shuttle
  • Limo/town car service
  • Secured, covered valet parking on site (EUR 30 per day; includes in/out privileges)

Food and drink

  • 2 poolside bars
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cap Roig Restaurant
  • Es Fanals Restaurant
  • Infinity Pool Bar
  • Sa Talaia Pool Bar
  • Sunset Lounge

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (2,347 square foot of space)

Outdoors

  • Barbecue grill
  • Beach towels
  • Direct access to the beach
  • Free pool cabanas
  • Garden
  • In the mountains
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vineyard

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 11 buildings
  • 13 floors
  • Banquet hall
  • Built in 2012
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 80 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 250 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: EUR 250 (one-way)
  • Valet parking fee: EUR 30 per day (in/out privileges)
  • Pet fee: EUR 80 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Jumeirah Mallorca offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in November.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Jumeirah Port Soller
Jumeirah Port Soller Hotel
Jumeirah Port Soller Hotel Spa
Jumeirah Port Soller Hotel & Spa Majorca

Jumeirah Mallorca Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 404 out of 488 reviews" "
Rating 8 - Good. 66 out of 488 reviews" "
Rating 6 - Okay. 13 out of 488 reviews" "
Rating 4 - Poor. 1 out of 488 reviews" "
Rating 2 - Terrible. 4 out of 488 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property Fantastic/ Wonderful staff Everyone was warm, genuine, welcoming, helpful and professional.
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge not 5 star category Food on barbecue night Not great. Spa incredible Property for sure 10 out of 10. 👍
Stayed 6 nights in Jul 2024

10/10 Excellent

Carly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great service
Stayed 2 nights in Jul 2024

8/10 Good

glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Catherine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, location, food, amenities. Everything is outstanding.
Stayed 7 nights in Jul 2024

10/10 Excellent

jonathan

Stayed 4 nights in Jun 2024

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!!!
Stayed 2 nights in Jul 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got an upgrade.
Stayed 3 nights in Jun 2024

10/10 Excellent

JON ERLING

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Jun 2024

10/10 Excellent

Erika

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give more than 5 stars I would! The hotel is breathtakingly gorgeous. The staff go above and beyond. From asking “how many minutes?” To cook a hard boiled egg at breakfast to the valets cooling down the car in advance, this hotel is pure luxury.
Stayed 6 nights in Jun 2024

10/10 Excellent

denise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquil and beautiful
Stayed 5 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, all around.
Stayed 3 nights in Jun 2024

10/10 Excellent

maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding spectacular
Stayed 1 night in Jun 2024

10/10 Excellent

Calliope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Jumeirah Soller Mallorca and had a delightful experience. This upscale hotel exudes an understated elegance, avoiding any hint of stuffiness. Its modern, clean, minimalist design creates a calming atmosphere perfect for relaxation. The resort offers several dining options, though I would have appreciated at least one more casual restaurant with a greater variety of sandwiches and wraps. Overall, it's an ideal retreat for those seeking a serene and sophisticated getaway.
Stayed 4 nights in Jun 2024

8/10 Good

Jeremy

Stayed 4 nights in May 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2024

8/10 Good

Wasim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

jae hak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Hubert

Stayed 4 nights in Oct 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check your room
In regards to the hotel, staff, food, service. Its exceptional! I am however disappointed by the room, its not what I booked or expected...
Stayed 4 nights in Oct 2023

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect! 10 out of 10
This hotel is 5 starts for a reason! Everything is absolute perfection from the start of our arrival to the moment we left. It’s an absolute treat! Treat yourself to this majestic hotel and property!
Stayed 4 nights in Sep 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023