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Bannatyne Spa Hotel Hastings

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bannatyne Spa Hotel Hastings

Lobby
Indoor pool
Property entrance
Deluxe Quadruple Room | In-room safe, desk, iron/ironing board, free WiFi
Free daily full breakfast

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Battle Road, St Leonards-On-Sea, England, TN38 8EA
  • St Leonard, Hollington -Church-in-the-Wood
    5 min drive
  • Carr Taylor Vineyard
    6 min drive
  • Alexandra Park
    7 min drive
  • Lydd (LYX)
    54 min drive

Room options

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 1 Queen Bed and 1 Single Bed

View all photos for Superior Double Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double or Twin Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Executive Double or Twin Room

  • Sleeps 3
  • 1 Queen Bed

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About this property

Bannatyne Spa Hotel Hastings

Hotel with a full-service spa, in the vicinity of Alexandra Park
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a fitness centre, a bar/lounge and 24-hour room service.
Bannatyne Spa Hotel Hastings offers 38 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures.
Our customers tell us that they can't get enough of the helpful staff at Bannatyne Spa Hotel Hastings. During your stay, you'll be within walking distance of Blackhorse Quarry. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at The Conservatory
  • Take a swim in the indoor pool
  • Indulge with body treatments, facials or massages at the spa
  • Amenities include a front desk safe, meeting rooms and conference space
  • On-site recreation includes a gym
  • 6 minutes by car from Battle Abbey and Battlefield and 7 minutes from Alexandra Park
Bannatyne Spa Hotel Hastings offers its guests a full-service spa, an indoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Bannatyne Spa Hotel Hastings. Free self parking is available.

This 4-star St Leonards-On-Sea hotel is smoke free.

Guests are served a free full breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 10:30 AM.
The Conservatory – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Terrace Bar – This cocktail bar specialises in international cuisine and only serves light fare.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Terrace Bar
  • The Conservatory

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 20 per person, per day and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Bannatyne Hotel
Bannatyne Spa Hastings
Bannatyne Spa Hotel St Leonards-On-Sea
Bannatyne Spa St Leonards-On-Sea
Hotel Bannatyne
Bannatyne Spa Hotel Hastings Hotel
Bannatyne Spa Hotel Hastings St Leonards-On-Sea
Bannatyne Spa Hotel Hastings Hotel St Leonards-On-Sea

Bannatyne Spa Hotel Hastings Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 197 out of 398 reviews" "
Rating 8 - Good. 137 out of 398 reviews" "
Rating 6 - Okay. 35 out of 398 reviews" "
Rating 4 - Poor. 19 out of 398 reviews" "
Rating 2 - Terrible. 10 out of 398 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overcharged - awaiting refund
Overcharged on my credit card despite being assured I would not be. Having great difficulty contacting the hotel to rectify their mistake.
Stayed 1 night in Aug 2024

8/10 Good

Sergi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Carole Anne

Travelled with family
Liked: Property conditions & facilities, room comfort
Could be a gem - but they need to add Service
Unfortunately the staff could care less that guests are there. Actually they are begrudging that you are paying to stay. Attitude to the max. Because they were short housekeepers they just left towels on the floor at your door! Seriously photo below TVs didn’t work. It was a true disappointment! Cannot recommend.
Stayed 2 nights in Jul 2024

6/10 Okay

Luke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checked in. Went to room but was still being cleaned. Got asked to wait 25 min and they would come and get us. Waited in bar for 40 min and decided to ask reception if room was ready now. Got told. ‘Oh. Yes. Sorry’ Apart from that it was a nice hotel with good food and good early bird dinner options. Would stay here again but found price was high.
Stayed 1 night in Jul 2024

8/10 Good

Fay

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a great stay, the staff are attentive and discrete, the food is delicious. The only reason we down graded the rating was due to the need of some decoration and repairs. The window in our room was broken, the floor in the toilet lifting and mastic was poorly replaced. Little elements but not expected in a hotel of this rating.
Stayed 2 nights in Jun 2024

10/10 Excellent

Steve

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Carol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel review
All good, excellent room. Good Rates, clean rooms and Breakfast was okay.
Stayed 1 night in Jun 2024

10/10 Excellent

Simon

Stayed 1 night in Jun 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Staff are so friendly
Stayed 1 night in Jun 2024

8/10 Good

Maria

Great location for a relaxing weekend
Stayed 1 night in May 2024

8/10 Good

Sue

Stayed 2 nights in May 2024

10/10 Excellent

Joseph Anthony

Stayed 2 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Nicolas

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Do not book this place unless directly !
On arrival we were told that to use the pool for one hour we would be charged £60, no possible discussion (it’s free if you book direct). Also kids are only allowed to pool from 2pm to 7pm (kind of the most inconvenient hours) Place was in a bad state, don’t know where they got four stars from. Restaurant food was awful and extremely expensive (breakfast was adequate thought but then it’s free), bar also overpriced. I ordered lamb and specifically asked for it not to be over cooked and it came incredibly overdone, even pizzas were terrible. Room was fine but with everything well worn out. Place is super ugly. On a positive, staff was nice if completely unmotivated and it’s very quiet. It’s expensive so only book if you intend to use the spa and then make sure you book direct. If you are going to eat there stick to the basics and try to get a deal ahead which you can do when you book direct. I feel like I went I to the dragon’s den and my wallet got swallowed for nothing special.
Stayed 1 night in Mar 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Diana

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I had a disappointing visit to this hotel. I had booked to take my children away for a night during half-term and booked the hotel because it had family rooms and a swimming pool. When we arrived, we were told we had to pay extra to use the pool as we had booked on experia rather than through the hotel directly. This was not clear at all when booking and instead felt like false advertising given the pictures of the pool on the booking site. Despite the significant extra fee to take 4 of us swimming, we decided to go ahead because it was raining and we had been looking forward to the pool. However, we were then refused entry to the pool as I had 3 children with me. They were not young children (two over 10yrs old) and all could swim. There was no justifiable reason for not permitting us to use the hotel facilities, and I would certainly not recommend this hotel as family-friendly!
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proper Hospitality
Great location, lovely staff and amazing food
Stayed 1 night in Feb 2024

4/10 Poor

Leigh

Stayed 1 night in Feb 2024

8/10 Good

Tim

Stayed 1 night in Jan 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service
We stayed at the hotel for our wedding anniversary and they cloudy have done more. We had a welcome plate with dairy free sweet treats and “Happy Anniversary “ piped in chocolate on the plate. The staff were amazing and so attentive. Nothing was too much trouble.,
Stayed 3 nights in Jan 2024

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked a executive double with queen bed,and we were upgraded to a larger room.The Staff very welcoming nothing was to much for them. Hotel very clean as always. Breakfast amazing pleanty to choose from,plus the quality of the fresh food was excellent.
Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Stayed 2 nights in Dec 2023

10/10 Excellent

Helen

Travelled with partner
Liked: Amenities
Staff are so lovely and helpful, nothing is to much trouble.
Stayed 2 nights in Dec 2023