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The Swan Hotel, Stafford, Staffordshire

4.0 star property

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Photo gallery for The Swan Hotel, Stafford, Staffordshire

British cuisine
Courtyard
Interior
Bar (on property)
British cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

Map
45 Greengate Street, Stafford, England, ST16 2JA
  • Stafford Gatehouse Theatre
    ‪3 min walk‬
  • Stafford Castle
    ‪5 min drive‬
  • Staffordshire County Showground
    ‪6 min drive‬
  • Birmingham (BHX)
    ‪54 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, desk, blackout curtains, iron/ironing board

Classic Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room | Premium bedding, desk, blackout curtains, iron/ironing board

Classic Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Premium bedding, desk, blackout curtains, iron/ironing board

Superior Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Family Room

Superior Family Room | Premium bedding, desk, blackout curtains, iron/ironing board

Superior Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

The Swan Hotel, Stafford, Staffordshire

Hotel in Stafford with restaurant and bar/lounge
A restaurant, a bar/lounge and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden and a front desk safe are on-site.
The Swan Hotel, Stafford, Staffordshire offers 31 accommodations with complimentary bottles of water and a hairdryer. Beds feature premium bedding. Cable televisions are provided. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The Swan Hotel, Stafford, Staffordshire's great location gets high marks from our customers. During your stay, you're just a quick walk from St Chad's Church. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at The Swan Brasserie, a brasserie that serves British cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the overall condition of the property
  • Steps from St Chad's Church and Stafford Gatehouse Theatre
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly The Swan Hotel, Stafford, Staffordshire. Free self parking is available.

This 4-star Stafford hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 9:30 AM.
The Swan Brasserie – This brasserie specialises in British cuisine. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 6 to 13 for adults and GBP 2 to 7.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Swan Brasserie

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily until 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per stay.
  • Cots (infant beds) are available for GBP 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 6.00 to 13.00 for adults and GBP 2.00 to 7.50 for children
  • Crib (infant bed) fee: GBP 10.0 per stay
  • Rollaway bed fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily until 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Swan Hotel Stafford
Swan Stafford
The Swan Hotel
The Swan Hotel Stafford Staffordshire
The Swan Hotel, Stafford, Staffordshire Hotel
The Swan Hotel, Stafford, Staffordshire Stafford
The Swan Hotel, Stafford, Staffordshire Hotel Stafford

The Swan Hotel, Stafford, Staffordshire Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 613 out of 986 reviews
Rating 8 - Good. 272 out of 986 reviews
Rating 6 - Okay. 67 out of 986 reviews
Rating 4 - Poor. 23 out of 986 reviews
Rating 2 - Terrible. 11 out of 986 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Very glad we found this hotel. It was clean, well organised. Staff were all good, helpful and friendly with no exceptions. Also good food. Would definitely come back here again if in Stafford.
Stayed 2 nights in Jan 2025

4/10 Poor

steven

Travelled with pets, Travelled with partner
Disliked: Amenities
Tv 1 to 9 couldnt sit and relax watch tv no stations shower room stunk like drains paid nearly 150 in total then told us 15.00 pound for dogs on departure complete rip off for what you get didnt even bother with breakfast due to smell coming from shower room ...no body about to report the problem disgusting place
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Geoffrey

Interesting old building. Public areas generally attractive. Most staff helpful. However, radiators didn’t work, telephone didn’t work, one member of staff exceptionally unhelpful and discourteous. Cooked breakfast OK but continental was very limited. Hotel locked at 10.50pm. Rare to find anyone on reception. In summary some aspects very good others less so.
Stayed 2 nights in Dec 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

AlAn

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Going down hill .
Waited 5 minutes for some one to turn up at reception both arriving and leaving. Not enough staff employed. Staff friendly but are having to do to much . I watched breakfast lady having to deal with someone trying to checkout. Breakfast looked good but cold.
Stayed 1 night in Dec 2024

10/10 Excellent

FIONA

Lovely hotel and amazing food and drink! staff were attentive and friendly- breakfast was amazing!
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the best hotel in Stafford
Probably the best hotel in Stafford. Friendly staff, great breakfast and perfect location. A little more expensive than the others but worth it.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good location
It was a lovely stay, room nice and spacious and food good. Found one lady was rude to customers. Not approachable at all, not sure if she was a manager or supervisor as didn't wear a uniform like the other staff.
Stayed 2 nights in Dec 2024

6/10 Okay

Jean

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

James

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Love this hotel. Always immaculately clean. Lovely service. Love all the decor.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Superb
Stayed 1 night in Dec 2024

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel, good quality food, super friendly staff,spotlessly clean,free onsite parking would recommend this hotel for a visit to stafford
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

julie

Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Stayed 1 night in Aug 2024

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my husband recently stayed here overnight to celebrate a special Birthday. It was a lovely, clean hotel with a great bar and restaurant area. Pros: A lovely looking hotel,clean and inviting. The food in the restaurant was lovely as was the breakfast. I would definatly eat here again. The staff were brilliant. They were so helpful and friendly and very hard working. The bed in our room was very comfortable and we were provided with enough tea,coffee, hot chocolate for our stay. Cons: we were driving around for around 30 mins trying to find the carpark from the postcode we were given. We eventually had to leave the car elsewhere and walk up to the hotel. We wernt the only guests that couldnt find the carpark that day. Poor directions and we later found out it was on a different road that the origional postcode took us to. It would benefit the hotel and guests to update this information and make it easier to find. We did try to ring the hotel 4 times to get directions and nobody answered. When arriving at the hotel we did have to wait a good 5 minutes for someone to come and check us in. We still really enjoyed our stay here and would come again, there were just a few little things that could be changed for the better.
Stayed 1 night in Nov 2024

8/10 Good

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious - a very big king size bed but there was no bedside lamp on one side. We could also hear noise from other rooms.
Stayed 1 night in Nov 2024

8/10 Good

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Good hotel, and well localized. Clean and the staff very friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Larraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Unique and cosy ground floor plan Lift was out of order on my visit
Stayed 1 night in Nov 2024