Best Western Plus The Arden Park Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus The Arden Park Hotel

Lobby
Indoor pool
Exterior
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Iron/ironing board, rollaway beds, free WiFi, bed sheets
Iron/ironing board, rollaway beds, free WiFi, bed sheets

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Laundry
    Laundry
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
552 Ontario St, Stratford, ON, N5A3J3
  • Queens Park
    2 min walk
  • Gallery Stratford
    8 min walk
  • Festival Theatre
    8 min walk
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    47 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Jetted Tub, Corner

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Best Western Plus The Arden Park Hotel

Hotel in Stratford with fitness centre and 24-hour front desk
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and conference space.
Best Western Plus The Arden Park Hotel offers 144 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Stratford hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus The Arden Park Hotel. During your stay, you're just a quick walk from Queens Park. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness, cleanliness and overall comfort
  • Steps from Queens Park and 8 minutes on foot from Festival Theatre
  • Pets welcome for a fee (restrictions apply)
Best Western Plus The Arden Park Hotel offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There's an onsite business centre. Best Western Plus The Arden Park Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Stratford hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:30 AM.
Arden Park Restaurant – This restaurant serves lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: CAD 5 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Arden Park Restaurant

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per day
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 5 to 15 per person
  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Plus Arden Park Hotel Stratford
Best Western Plus Arden Park Hotel
Best Western Plus Arden Park Stratford
Best Western Plus Arden Park
Arden Park Stratford
BEST WESTERN PLUS The Arden Park Hotel Stratford, Ontario
Hotel Arden Park
BEST WESTERN PLUS The Arden Park Hotel Stratford Ontario
Best Plus The Arden Park
Best Western Plus The Arden Park Hotel Hotel
Best Western Plus The Arden Park Hotel Stratford
Best Western Plus The Arden Park Hotel Hotel Stratford

Best Western Plus The Arden Park Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 656 out of 1056 reviews" "
Rating 8 - Good. 293 out of 1056 reviews" "
Rating 6 - Okay. 68 out of 1056 reviews" "
Rating 4 - Poor. 23 out of 1056 reviews" "
Rating 2 - Terrible. 16 out of 1056 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patrice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Arden Park Hotel is reasonably priced, clean, has lots of amenities, is very conveniently located, and has really pleasant, helpful staff. A great place to stay!
Stayed 6 nights in Aug 2024

10/10 Excellent

Peter

Travelled with partner
Front desk staff very welcoming and friendly. Rooms are super clean and bathroom is spotless. Way nicer than the 3 Star rating.
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, predictable
Stayed 1 night in Aug 2024

10/10 Excellent

Gloria

Liked: Property conditions & facilities
It was fantastic. Everything about the hotel and Strafford was amazing.
Stayed 1 night in Aug 2024

10/10 Excellent

Cliff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Sonya

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Beware of their policy’s that they do not state or share before you arrive. Must have a credit card to stay for a $200 charge for accidentals. They will refuse your stay and deny your refund because of their policy. We placed our reservation thru a 3rd party, which had no mention of any such policy. They allowed for our non credit card payment for room but demanded a credit card on file. The staff was so unhelpful, didn’t care that you’d be stranded and later on found a lady crying in the lobby having the same issue we came across when arriving. This place seems like a scam. The room was clean but had no hand soap? Would never ever give them my money or service. This hotel needs to work on their customer service and hospitality, Terrible experience
Stayed 1 night in Aug 2024

6/10 Okay

David

Stayed 7 nights in Aug 2024

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in late and they gave me a late check out very nice thank you:)
Stayed 1 night in Aug 2024

8/10 Good

Meghan

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Chester

Stayed 3 nights in Aug 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you are going to the Stratford Festival. Food in hotel restaurant is excellent. Walking distance to shops, other dining and theatres. Plus the hotel has a pool!
Stayed 3 nights in Aug 2024

8/10 Good

EAHAB

Travelled with partner
Liked: Cleanliness, staff & service
Great location and reasonably clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Beverly J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was top-notch! The bed was so incredibly comfy, the eggs benedict for breakfast was so delicious, and the check in gal was knowledgeable, helpful and just a delight! Wish we could have stayed longer than one night!
Stayed 1 night in Aug 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only real problem with this property is the water, it smells horrible like sulfur. Also the restaurant manager was rude to my husband along with asking us if we had a reservation, which we had no idea we needed ,but he gave us a small table and the proceded to just give tables to others coming in. He did not ask any of them for reservations. They did not have reservations. My husband wears his native pride with long hair and some clothing
Stayed 3 nights in Aug 2024

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly staff
Overall a good choice. Couple of areas to improve: the commode in the bathroom was too small and not so comfortable and Airconditioner control panel does not have enough options. There is no option to control fan speed.
Stayed 1 night in Aug 2024

8/10 Good

Serafino

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only minor issue was that they had a tiny and very low toilet in a King Suite
Stayed 3 nights in Aug 2024

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beds not comfortable.
The hotel was clean and the check in and out were seamless. But, the beds were not comfortable. The mattress was very soft on the sides close to the bedside table on both beds.
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Harpreet

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

john, tucson

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall highly recommend this hotel if you’re going to see anything at the Festival Theatre. Unfortunately despite pre-paying with Amazon we had to dispute charges from the hotel, and the issue wasn’t resolved when we checked out.
Stayed 3 nights in Aug 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities
Jacuzzi had small jet bubbles
Stayed 4 nights in Aug 2024