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"On arrival we were told breakfast wasn’t included although they rectified this they said that the booking agent had not informed them, once we showed ... " More
11 Jun 2022 by Teresa
Dear Simon, it was a pleasure to read your review and our team are so proud of the hospitality we deliver. We understand what is important to our guests, and we aim to deliver the same along with a safe but enjoyable stay. We are glad we could deliver our services to your expectations. We hope to see you again soon.
8 Aug 2021 by Abbie
Dear Guest Thank you for taking a moment to share your experience. I am happy to hear you had a lovely stay and staff was amazing . We look forward to welcoming you back to our hotel in the not too distant future! Kind Regards
1 Oct 2024 by Claret Rodrigues, Reception Team
Dear Daniel,Thank you for your feedback. We sincerely apologize for the inconvenience caused due to the parking area being under maintenance during your visit. We are actively working to improve this aspect and appreciate your understanding as we make these necessary upgrades to enhance your overall experience.Your feedback is valuable to us, and we hope to provide a smoother and more enjoyable experience on your next visit.Warm regards,
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 14 meeting rooms are available. Public spaces have free WiFi. Event space at this hotel measures 8913 square feet (828 square metres) and includes a conference centre. A 24-hour health club, a terrace, and multilingual staff are also featured at the eco-certified DoubleTree by Hilton Swindon. Parking is available for a fee. Smoking is allowed in designated areas at this Swindon hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
DoubleTree by Hilton Swindon offers 171 air-conditioned accommodations with laptop-compatible safes and a hairdryer. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Swindon hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 11:00 AM.
14Twelve Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.
Recreational amenities at the hotel include a 24-hour health club.
Guests aged under 16 years old are not allowed in the fitness facility.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
