Novotel Sydney on Darling Harbour

4.5 star property

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Photo gallery for Novotel Sydney on Darling Harbour

Lobby
City view from property
Daily full breakfast (AUD 35 per person)
Gym
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Gym

Explore the area

Map
100 Murray Street, Sydney, NSW, 2009
  • Star Casino
    ‪8 min walk‬
  • International Convention Centre Sydney
    ‪8 min walk‬
  • SEA LIFE Sydney Aquarium
    ‪12 min walk‬
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    ‪19 min drive‬

Room options

Superior Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Suite, 2 Double Beds, Harbour View

  • 44 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

Executive Double Room, 2 Double Beds, Harbour View

  • 30 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 Queen Bed, Harbour View

  • 30 sq m
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, 2 Double Beds, View (Skyline View)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 Queen Bed, View (Skyline View)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Novotel Sydney on Darling Harbour

Luxury Sydney hotel in Sydney Central Business District with a fitness centre
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and an outdoor tennis court are on-site. Housekeeping is available on request.
Novotel Sydney on Darling Harbour offers 525 accommodations with a safe and free newspapers. A pillow menu is available. 54-inch Smart televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Sydney hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the breakfast at Novotel Sydney on Darling Harbour. During your stay, you're just a quick walk from Star Casino. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court and a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 15-minute walk of Star Casino and International Convention Centre Sydney
Novotel Sydney on Darling Harbour offers its guests an outdoor pool, an outdoor tennis court, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 2250 square feet (209 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Novotel Sydney on Darling Harbour. For a fee, parking is available.

This 4.5-star Sydney hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.
The Ternary – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Korean, Lithuanian, Mongolian, Polish, Portuguese, Slovak, Spanish, Swahili, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (AUD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: AUD 35 for adults and AUD 16.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Ternary

Things to do

  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,250 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 54-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 35 for adults and from AUD 16.50 for children
  • Covered self-parking fee: AUD 65 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 9:30 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Novotel Hotel Sydney Darling Harbour
Novotel Sydney Darling Harbour
Sydney Darling Harbour Novotel
Accor Sydney On Darling Harbour
Darling Harbour Novotel
Novetel Sydney
Novotel Sydney On Darling Harbour Hotel Sydney
Sydney Novotel
Novotel Sydney Darling Harbour Hotel
Novotel Sydney On Darling Harbour Hotel
Novotel Sydney on Darling Harbour Hotel
Novotel Sydney on Darling Harbour Sydney
Novotel Sydney on Darling Harbour Hotel Sydney

Novotel Sydney on Darling Harbour Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 515 out of 1079 reviews
Rating 8 - Good. 340 out of 1079 reviews
Rating 6 - Okay. 138 out of 1079 reviews
Rating 4 - Poor. 57 out of 1079 reviews
Rating 2 - Terrible. 29 out of 1079 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

TERESA

Stayed 1 night in Oct 2024

8/10 Good

Bronwyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, conveniently close to everything
Stayed 4 nights in Oct 2024

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was great for lactation , just neede fresh air in room .. N room service was good but they took over 3 hours maybe longer as we left to go out to collect our food tray from our front of room .. And it was really starting to smell
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it. Very professional on getting your tickets
Stayed 3 nights in Oct 2024

10/10 Excellent

NK.

Stayed 2 nights in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and facilities but … Grout in bathroom not clean and gaps in grout on the floor Also a gap in the door that allowed light to come in to the room all night - just needs something over the hinge
Stayed 2 nights in Oct 2024

10/10 Excellent

Janine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 5 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Good location but slightly tired
Rooms are a little tired and quite noisy. Very close to the light rail for easy access around the city. Awesome breakfast.
Stayed 3 nights in Oct 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
The Novotel Sydney Darling Harbour is a little outdated, or at least the room I stayed in was. There was no desk to work from, only a round table. The bathroom was dated, with shower over, but no bath plug. Blockout blind was difficult & slow to operate. Bed was comfortable.
Stayed 3 nights in Oct 2024

6/10 Okay

Simon

Business traveller
Liked: Staff & service
Good breakfast variety & environment
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Only issue pretty sure was meant to get a harbour view??
Stayed 1 night in Oct 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Emilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful staff, so friendly and helpful. It was the ideal location for our short stay easily able to access fine dining and entertainment.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mostly happy
No bathrobes, no bath plug, disappointing. Otherwise happy with my stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Veronica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Awesome buffet breakfast.
Stayed 1 night in Oct 2024

2/10 Terrible

Craig, Medowie

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
A once fantastic family venue, obviously facing closure, without much dignity. Restaurant was closed. Staff numbers low. A great shame.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pauline, Auckland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, not too close to the hustle and bustle but also close enough on the light train
Stayed 4 nights in Oct 2024

10/10 Excellent

Jenny

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Check-in was quick and easy, plus they allowed me late check out till 1230. Room was very clean and bed and pillow was comfortable. View of Darling Harbour was the best. Was in walking distance to Star City, restaurants and shopping but also light rail stop right in front of hotel. Buffet breakfast was delicious and had lots of variety but make sure you get there early as it gets very busy. Would definitely come back.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found the Novotel to be very pleasant. The staff were very helpful. Room was spotless, quiet. Hotel was just a short walk to anywhere in Darling Harbour and the light rail stop just out back was perfect. Will definitely stay at here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you Andrew you made our stay amazing. My girls and I loved it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Stayed 1 night in Sep 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great stay kids loved it
Stayed 2 nights in Sep 2024

10/10 Excellent

Duncan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 6 nights in Sep 2024