2/10 Terrible
Katie S.
25 Jul 2024
Terrible communication, needs remodeled.
Not impressed by this place. Broken things that were broken for the last guests too. (I just read review) Sadly, no communication like with normal vrbo rental. You have to go through a third party and they’ll just keep telling you to call back to get updates. No updates were ever given. Nothing ever fixed. Wasted quite a bit of time trying to get questions answered. Feel like I wasted money on this rental. Hotel would have been better.
Initially, we thought we’d have use of pool and hot tub for fee but then a day or two before check in the email says you will actually not have access after all.
I’ll be more careful about who I book with.
These things need attention for next guests: air conditioner is broken and has been (was broken for last guests too, I should have been notified that we would haven’t any AC). Tried to use windows and doors to get air flow. Back door doesn’t slide well, it is broken. Many windows don’t open well. Binds broken. No working ice maker in refrigerator. Filtered water faucet at sink does not work-didn’t care much about that. Ants in bathroom. One tv doesn’t have working remote so you can sit at tv and manually turn channels if you want-didn’t care much about that. Stains all over carpets. Photos make it look super nice! Peeling doors and paint. Sadly, for this area it is an eye sore. It needs a complete remodel. In my opinion it’s not cool to let others stay here before things are attended to.
Katie S.
Stayed 4 nights in Jul 2024