Cerulean Tower Tokyu Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cerulean Tower Tokyu Hotel

Exterior
Executive Suite with Lounge Access, Non Smoking | Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Lobby lounge
Premium bedding, down duvets, minibar, in-room safe

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Restaurant
  • Gym
  • Spa
  • Pool
  • Bar
    Bar

Explore the area

Map
26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo, Tokyo-to, 150-8512
  • Cerulean Tower
    3 min walk
  • Shibuya Crossing
    7 min walk
  • Love Hotel Hill
    9 min walk
  • Tokyo (HND-Haneda)
    36 min drive

Room options

[September 2024 Renovated] Cerulean Double Room, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Junior Suite (FUJI) with Lounge Access, Non Smoking

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

[September 2024 Renovated] Cerulean Corner King Room, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

[September 2024 Renovated] Cerulean Superior King Room, Non Smoking

  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe King Non-Smoking

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Corner King Non-Smoking

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

[September 2024 Renovated] Cerulean King Room, Non Smoking

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Japanese Suite with Lounge Access, Non Smoking

  • 60 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds OR 1 King Bed

Family Room (Adjoining Room)

  • 75 sq m
  • City view
  • Sleeps 8
  • 1 King Bed OR 2 Large Single Beds

Twin Room, Non Smoking, Corner

  • 50 sq m
  • City view
  • Sleeps 5
  • 2 Large Single Beds

[September 2024 Renovated] Cerulean Corner Twin Room, Non Smoking

  • 49 sq m
  • City view
  • Sleeps 5
  • 1 Large Single Bed

King Non-Smoking

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Double Room with Lounge Access, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Twin Non-Smoking

  • 36 sq m
  • City view
  • Sleeps 5
  • 2 Large Single Beds

[September 2024 Renovated] Cerulean Queen Room, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Corner Suite with Lounge Access, Non Smoking

  • 86 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Superior King Non-Smoking

  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Corner King with Lounge Access, Non Smoking

  • 49 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

Double Room, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Executive King with Lounge Access, Non Smoking

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

[September 2024 Renovated] Cerulean Deluxe King Room, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

[September 2024 Renovated] Cerulean Grand Room, Non Smoking

  • 62.8 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

[September 2024 Renovated] Cerulean Superior Twin Room, Non Smoking

  • 38 sq m
  • City view
  • Sleeps 5
  • 1 Large Single Bed

Executive Twin with Lounge Access, Non Smoking

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

Executive Superior King with Lounge Access, Non Smoking

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite with Lounge Access, Non Smoking

  • 73 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Corner Twin with Lounge Access, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

Executive Deluxe Twin with Lounge Access, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

Executive Deluxe King with Lounge Access, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

[September 2024 Renovated] Cerulean Deluxe Twin Room, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 4
  • 1 Large Single Bed

Executive King With Lounge Access Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room Standard Floor - Smoking

  • Sleeps 3
  • 2 Single Beds

Executive Superior King With Lounge Access Non Smoking

  • Sleeps 3
  • 1 King Bed

Executive Deluxe Twin With Lounge Access Non Smoking

  • Sleeps 2
  • 2 Double Beds

King Room Standard Floor Smoking

  • Sleeps 2
  • 1 Queen Bed

Corner King Room Standard Floor Non Smoking

  • Sleeps 3
  • 1 Queen Bed

Executive Double Room With Lounge Access Non Smoking

  • Sleeps 2
  • 1 Double Bed

King Room Standard Floor Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Deluxe King Room Standard Floor Non Smoking

  • Sleeps 2
  • 1 King Bed

Executive Corner King With Lounge Access Non Smoking

  • Sleeps 3
  • 1 Queen Bed

Junior Suite Executive Floor

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Superior Twin Room Standard Floor-Non Smoking

  • Sleeps 3
  • 2 Single Beds

Deluxe Twin Room Standard Floor - Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Executive Suite Executive Floor

  • Sleeps 2
  • 1 King Bed

Double Room Standard Floor - Smoking

  • Sleeps 2
  • 1 Double Bed

Corner Twin Room Standard Floor - Non-Smoking

  • Sleeps 3
  • 2 Double Beds

Executive Deluxe King With Lounge Access Non Smoking

  • Sleeps 2
  • 1 King Bed

Superior King Room Standard Floor Non Smoking

  • Sleeps 3
  • 1 King Bed

Executive Corner Twin With Lounge Access Non Smoking

  • Sleeps 3
  • 2 Double Beds

Double Room Standard Floor Non Smoking

  • Sleeps 2
  • 1 Double Bed

Executive Superior Twin With Lounge Access Non Smoking

  • Sleeps 3
  • 2 Double Beds

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

Deluxe Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Double - Smoking

  • Sleeps 3

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 2

Twin - Smoking

  • Sleeps 3

Superior Double - Non-Smoking

  • Sleeps 3

Deluxe Double - Non-Smoking

  • Sleeps 2

Standard Double - Smoking

  • Sleeps 2

Deluxe Double - Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 3

Superior Twin - Smoking

  • Sleeps 3

Superior Double - Smoking

  • Sleeps 3

Deluxe Twin - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

Standard Double - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 2

[September 2024 Renovated] Cerulean Corner King Room Non Smoking

  • Sleeps 3
  • 1 King Bed

[September 2024 Renovated] Cerulean Deluxe King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

[September 2024 Renovated] Cerulean Superior King Room Non Smoking

  • Sleeps 3
  • 1 King Bed

[September 2024 Renovated] Cerulean Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

[September 2024 Renovated] Cerulean King Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

[September 2024 Renovated] Cerulean Queen Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

[September 2024 Renovated] Cerulean Superior Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

[September 2024 Renovated] Cerulean Grand Room Non Smoking

  • Sleeps 4
  • 1 King Bed

[September 2024 Renovated] Cerulean Corner Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

[September 2024 Renovated] Cerulean Deluxe Twin Room Non Smoking

  • Sleeps 2
  • 2 Double Beds

Junior Suite Fuji Executive Floor

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Japanese Suite "SAKURA" (Japanese-Western Room) Non Smoking

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

Corner Suite Executive Floor

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

About this property

Cerulean Tower Tokyu Hotel

Luxury Tokyo hotel in Shibuya with 7 restaurants
This smoke-free hotel features 7 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/cafe are on-site.
Cerulean Tower Tokyu Hotel offers 407 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. Cable televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include dressing gowns, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa, セルリアンタワー フィットネスクラブ&カージュラジャ ザ ビューティスパ. Services include facials and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open selected days.
Our customers tell us that they can't get enough of the helpful staff at Cerulean Tower Tokyu Hotel. During your stay, you're just a quick walk from Shibuya Crossing. Features include free WiFi in public areas, plus 7 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at COUCAGNO, a fine-dining restaurant that serves French cuisine
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments or facials at セルリアンタワー フィットネスクラブ&カージュラジャ ザ ビューティスパ
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness, cleanliness and overall comfort
  • 7 minutes by foot from Shibuya Crossing and a 4-minute drive from National Stadium
Cerulean Tower Tokyu Hotel offers its guests a full-service spa, an indoor pool, and a fitness centre. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Cerulean Tower Tokyu Hotel. Parking is available for a fee.

This 5-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10:30 AM.
COUCAGNO – This fine-dining restaurant specialises in French cuisine and serves lunch and dinner.
Japanese Cuisine SAKURAGA – This fine-dining restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. Open daily.
Teppan-yaki SAKURA – This fine-dining restaurant serves lunch and dinner. Open daily.
Szechwan restaurant CHEN – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
BELLOVISTO – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 4,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 10:30 AM for a fee: JPY 4,200 to 4,200 for adults and JPY 2,100 to 4,200 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • BELLOVISTO
  • COUCAGNO
  • Japanese Cuisine SAKURAGA
  • szechwan restaurant CHEN
  • Teppan-yaki SAKURA

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Full-service spa

  • Facials
  • Sauna
  • Spa open select days
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (78 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 40 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A scheduled power outage will take place on January 19, 2025 from 11:30 PM to 6:30 AM.
A scheduled power outage will take place on January 8, 2025 from 10:30 AM to 3 PM. Early check-in will be not available on this date.
The executive lounge will be closed 10:30 AM-2 PM on January 21, 2025. Guests booked in rooms with executive lounge access will receive benefits in an alternative location during this time.
Breakfast is not included in the Breakfast rate for children ages 0-5 who stay at no charge.

Renovations and closures

The following facilities or services will be unavailable from January 6 2025 to January 9 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 4200 to 4200 for adults and JPY 2100 to 4200 for children
  • Self-parking fee: JPY 4000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The executive lounge is open 7-10:30 AM for breakfast, 10:30 AM-8 PM for tea time, 2-4 PM for afternoon tea, 5:30-7:30 PM for cocktails, and 7:30-8:30 PM for nightcap.
Guests under 18 years old are not allowed in the executive lounge.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cerulean Hotel
Cerulean Hotel Tokyu
Cerulean Tokyu Tower
Cerulean Tower Hotel
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Tokyo
Hotel Cerulean
Tokyu Cerulean Tower Hotel
Cerulean Tower Tokyu Hotel Shibuya, Tokyo

Cerulean Tower Tokyu Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1085 out of 1371 reviews" "
Rating 8 - Good. 189 out of 1371 reviews" "
Rating 6 - Okay. 55 out of 1371 reviews" "
Rating 4 - Poor. 27 out of 1371 reviews" "
Rating 2 - Terrible. 15 out of 1371 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emerald

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very clean and the staff are very nice and professional who takes care of all our needs in the hotel. Very accessible and convenient to the malls and to all the restaurants services of the housekeeping is very good and the view of the room from the outside from our window is perfection. Thank you for our stay and i highly recommend this hotel to wveryone who wish to visit Tokyo Japan.
Stayed 3 nights in Aug 2024

8/10 Good

Helenka

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Lewis G

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Hotel in Tokyo!
The hotel staff were amazing, friendly and very helpful. The hotel rooms were beautiful and had stunning views, I literally could not say a bad word about this place! I would recommend this hotel to anybody visiting Tokyo, it is in a perfect location, moments away from the famous Shibuya crossing.
Stayed 5 nights in Aug 2024

10/10 Excellent

Miho

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It’s in a great location to walk around and visit different areas in the city. The staff is very dedicated with attentive omotenashi mind and behaviour.
Stayed 5 nights in Aug 2024

10/10 Excellent

Joe

Travelled with family
Cannot say enough about the room, amenities and staff. The staff was so helpful and friendly. Offered Japanese and western breakfast. I preferred the Japanese though the western offered anything and everything you could want. The room was very nice and concierge was most helpful
Stayed 4 nights in Aug 2024

10/10 Excellent

Kimberly Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, the rooms beautiful and a 5 star, the buffet was delicious , and it was a short walk to Shibuya crossing and the train stations .
Stayed 8 nights in Aug 2024

10/10 Excellent

Alejandro, nicolas romero

Liked: Cleanliness
Stayed 4 nights in Aug 2024

8/10 Good

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Yu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Sufen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location with airport limo bus stop at the basement. Rooms are slightly dated but clean and spacious
Stayed 4 nights in Aug 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with easy access to Shibuya Station (once you get the hang of the station exits)! There are currently construction works at Shibuya, which make access slightly trickier if arriving by train.
Stayed 3 nights in Aug 2024

10/10 Excellent

philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent all around
All staff are ready to serve and very helpful
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Always an amazing stay at this grand old beauty of Tokyo.
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.
Japanese hospitality is the absolute best on earth. You never realize you can have it so good until you go to Japan.
Stayed 11 nights in Apr 2024

10/10 Excellent

Seungyun

Stayed 2 nights in Aug 2024

8/10 Good

Thuy, Livermore

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to get to train station and right near Shibuya Crossing. Walkable to Shibuya area with lots of shopping and restaurants.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mahdi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good luck to choose this hotel twice in the same trip. The first stay was great and I’m waiting to go back and enjoy the rest of my trip there
Stayed 6 nights in Jul 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here with amazing views from 37th floor. Splurge for club access with generous drinks, buffet/appetizers, breakfast and views of Mt. Fuji. Great location, walkable to countless restaurants and shopping. Nice, clean fitness center and pool.
Stayed 4 nights in Jul 2024

10/10 Excellent

Edwardo M

Stayed 6 nights in Jul 2024

10/10 Excellent

Cherrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for two nights will come back again next time. Love the view from the window in my room where I can see the mt. Fuji at anytime.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kevin

Stayed 2 nights in Jul 2024

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, and well located. The only negative points are that the stuff mostly does not have an appropriate knowledge of English, and room decoration looks a little bit old. However, overall I liked the hotel, and the restaurants it incudes.
Stayed 5 nights in Jul 2024

10/10 Excellent

Christian, Guaynabo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super close to Shibuya station but quiet. Excellent service. Club level worth the extra money to get lounge access. Decor is classic, not trendy. Would 100 percent stay here again!
Stayed 1 night in Jun 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024