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Citadines Shinjuku Tokyo

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citadines Shinjuku Tokyo

Lobby
Property entrance
Executive Studio (Twin) | In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Studio Executive Twin | Room amenity

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
    Gym
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
  • Isetan Department Store Shinjuku
    10 min walk
  • Shinjuku Gyoen National Garden
    15 min walk
  • Omoide Yokocho
    16 min walk
  • Tokyo (HND-Haneda)
    38 min drive

Room options

View all photos for Studio (Twin)

In-room safe, desk, blackout curtains, iron/ironing board

Studio (Twin)

  • 25 sq m
  • Studio
  • Sleeps 3
  • 2 Single Beds

View all photos for Studio (Double)

Studio (Double) | In-room safe, desk, blackout curtains, iron/ironing board

Studio (Double)

  • 25 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio (Double)

In-room safe, desk, blackout curtains, iron/ironing board

Executive Studio (Double)

  • 27 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio (Twin)

Executive Studio (Twin) | In-room safe, desk, blackout curtains, iron/ironing board

Executive Studio (Twin)

  • 27 sq m
  • Studio
  • Sleeps 2
  • 2 Single Beds

Double

  • Sleeps 2

Double

  • Sleeps 2

Twin

  • Sleeps 2

Twin

  • Sleeps 2

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About this property

Citadines Shinjuku Tokyo

Suburban Tokyo aparthotel in Shinjuku with a 24-hour fitness centre
A 24-hour fitness centre, self parking and concierge services are available at this aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences, such as a fridge and a microwave.
Citadines Shinjuku Tokyo offers 160 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions come with satellite channels. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a 24-hour fitness centre.
Citadines Shinjuku Tokyo's great location gets high marks from our customers. During your stay, you'll be within walking distance of Isetan Department Store Shinjuku. Enjoy features like free WiFi in public areas, plus a 24-hour gym and breakfast (surcharge). Built in 2008, this comfortable aparthotel has 160 apartments over 12 floors. Each apartment includes amenities such as free WiFi and a deep-soaking bath.
  • Each apartment offers a kitchenette, a deep-soaking bath and a flat-screen TV
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by foot from Isetan Department Store Shinjuku and a 1-minute drive from Omoide Yokocho
As a guest of Citadines Shinjuku Tokyo, you'll find a 24-hour fitness centre, a vending machine, and tour/ticket assistance. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Citadines Shinjuku Tokyo also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Tokyo aparthotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 2,750 per night)

Family friendly

  • Children stay free (see details)
  • Cot: JPY 550 per day

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; JPY 1,320 for adults and JPY 660 for children

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: JPY 4,840 per day

Bathroom

  • 1 private bathroom
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (105 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a regional park
  • In an entertainment district
  • In the city centre
  • In the suburbs
  • Near a metro station

Things to do

  • 24-hour gym
  • Bicycle parking

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 12 floors
  • 160 units
  • Bicycle parking
  • Built in 2008
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Humane treatment of captive wild animals
  • LED lighting
  • Living plant wall
  • Local culture and ecosystem education
  • Reception hall
  • Water dispenser usage encouraged
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
A scheduled water outage will take place on November 26,2024 from 10AM - 5:30PM. All facilities that use water will not be available during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 4840.0 per day.
  • Cots (infant beds) are available for JPY 550.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1320 for adults and from JPY 660 for children
  • Self-parking fee: JPY 2750 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 4840.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo

Citadines Shinjuku Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1603 out of 2661 reviews" "
Rating 8 - Good. 877 out of 2661 reviews" "
Rating 6 - Okay. 143 out of 2661 reviews" "
Rating 4 - Poor. 27 out of 2661 reviews" "
Rating 2 - Terrible. 11 out of 2661 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, room comfort
Stayed 18 nights in Jul 2024

8/10 Good

Ross

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Chris

Stayed 2 nights in Aug 2024

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very english friendly and close to many eateries.
Stayed 4 nights in Jul 2024

10/10 Excellent

Bruno Rafael

Liked: Cleanliness, room comfort
Convenient location and nice rooms
Perfect location, easy access to the metro, and walkable to the shinjuku center and restaurants. The hotel took care of our luggage for the next trip and the Italian guy at the reception was very helpful with us. I recommend this property
Stayed 3 nights in Apr 2024

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
The rooms were very roomy and the staff very helpful
Stayed 9 nights in Jul 2024

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close enough to the action to walk, but a cab is only 800 yen if you’re tired or hot. It was far enough away to be safe and quiet. The surrounding neighborhood restaurants are very nice.
Stayed 2 nights in Jul 2024

8/10 Good

David

Stayed 5 nights in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Celine

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in a great location, not too far from a subway station.
Stayed 5 nights in Jun 2024

10/10 Excellent

MICHELLE, Seattle

Stayed 4 nights in Jun 2024

10/10 Excellent

Alic Nadine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were big for Japan standards. We stayed at other hotels in Japan and this hotel had the biggest room. The staff was very nice and helpful. If I come to Japan again I will be staying here. There is a gym and laundry mat on site.
Stayed 14 nights in Jun 2024

6/10 Okay

Sanchit

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Citadines Shinjuku looks like a run down property. The reception was also looking very cramped up and many places in the hotel specially the flloor corridoes were have a foul smell. The carpets looked run down and there is a major overhaul required in teh hotel. The rooms were small but confortable enough compared to Tokyo standards. The amenities were sufficient. If the hygine part is taken careoff then it is a good hotel to stay.
Stayed 5 nights in Jun 2024

10/10 Excellent

Sergey, Belleville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel located 5 mins from subway, good service, clean room.
Stayed 7 nights in Jun 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s in a quiet part of Shinjuku just 5 minutes from the metro so really convenient. Rooms are a good size, mattress and pillows were the best ever. I got such good sleep there.
Stayed 4 nights in Jun 2024

10/10 Excellent

Andrew Ernest

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Attentive staff
Stayed 14 nights in May 2024

10/10 Excellent

Anne

Travelled with family
Good location. Close to many restaurants and pubs.
Stayed 4 nights in Jun 2024

6/10 Okay

rochella

Disliked: Property conditions & facilities
The front desk was friendly and very helpful. However, after staying from other 3 hotels through out our trip this one is a bit disappointing, the room was outdated with no full length mirror. The carpet in front of room is already disintegrating. I guess we were paying for the location. Walking distance to Dotonbori.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Excellent hotel, roomy rooms with lots of storage, great location, and great staff. We will come back here next time in Shinjuku.
Stayed 4 nights in Jun 2024

10/10 Excellent

Mire

Liked: Cleanliness, amenities, property conditions & facilities
I stayed during my business trip. The property is in excellent conditions and at an excellent location. People at the front desk are professional.
Stayed 3 nights in May 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and quite close to the subway line M. 9 minute walk to shinjuku
Stayed 10 nights in May 2024

10/10 Excellent

Lyka

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love that they have a gym and staff are extremely nice and helpful! My only complain is the breakfast dining area is too small and can get really crowded, also, buffet selection needs improvement. I don’t mind paying extra for a good breakfast.
Stayed 3 nights in May 2024

10/10 Excellent

Frances

Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Cory

Liked: Cleanliness, property conditions & facilities
Good room for a good price.
Stayed 16 nights in Mar 2024

10/10 Excellent

Shireen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service and property
Stayed 8 nights in May 2024