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HOTEL MYSTAYS PREMIER Hamamatsucho

4.0 star property

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Photo gallery for HOTEL MYSTAYS PREMIER Hamamatsucho

Lobby lounge
Lobby sitting area
Bar (on property)
Exterior
In-room safe, desk, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
1-8-5 Hamamatsucho, Tokyo, Tokyo-to, 105-0013
  • Shiba Park
    ‪15 min walk‬
  • Tokyo Tower
    ‪15 min walk‬
  • Ginza Six
    ‪18 min walk‬
  • Tokyo (HND-Haneda)
    ‪25 min drive‬

Room options

View all photos for Deluxe Twin Room without Extra Bed, Non Smoking, Max 4 Adults

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room without Extra Bed, Non Smoking, Max 4 Adults

  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Twin with Extra Bed, Non Smoking, Max 5 Adults

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin with Extra Bed, Non Smoking, Max 5 Adults

  • 28 sq m
  • Sleeps 7
  • 2 Double Beds and 1 Single Murphy Bed

View all photos for Comfort Room with Sofa Bed, Non Smoking (No cleaning Service), Max 3 Adults

In-room safe, desk, free WiFi, bed sheets

Comfort Room with Sofa Bed, Non Smoking (No cleaning Service), Max 3 Adults

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Twin Room, Non Smoking, Max 3 Adults

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room, Non Smoking, Max 3 Adults

  • 28 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Comfort King Room, Non Smoking, Max 3 Adults

In-room safe, desk, free WiFi, bed sheets

Comfort King Room, Non Smoking, Max 3 Adults

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Comfort King Room, Non Smoking (No cleaning Service), Max 3 Adults

In-room safe, desk, free WiFi, bed sheets

Comfort King Room, Non Smoking (No cleaning Service), Max 3 Adults

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Comfort King Room with Sofa Bed, Non Smoking, Max 3 Adults

In-room safe, desk, free WiFi, bed sheets

Comfort King Room with Sofa Bed, Non Smoking, Max 3 Adults

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Room, Non Smoking, Max 3 Adults

In-room safe, desk, free WiFi, bed sheets

Superior Room, Non Smoking, Max 3 Adults

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (No cleaning Service), Max 3 Adults

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room, Non Smoking (No cleaning Service), Max 3 Adults

  • 28 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Superior Room, Non Smoking (Queen, No cleaning Service), Max 2 Adults

In-room safe, desk, free WiFi, bed sheets

Superior Room, Non Smoking (Queen, No cleaning Service), Max 2 Adults

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Twin Room with Extra Bed, Non Smoking (No cleaning Service), Max 5 Adults

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room with Extra Bed, Non Smoking (No cleaning Service), Max 5 Adults

  • 28 sq m
  • Sleeps 7
  • 2 Double Beds and 1 Single Murphy Bed

View all photos for Deluxe Twin Room without Extra Bed, Non Smoking (No cleaning Service), Max 4 Adults

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room without Extra Bed, Non Smoking (No cleaning Service), Max 4 Adults

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, Non Smoking, Max 5 Adults

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking, Max 5 Adults

  • 28 sq m
  • Sleeps 7
  • 2 Double Beds and 1 Single Murphy Bed

View all photos for Deluxe Twin Room, Non Smoking (No cleaning Service), Max 5 Adults

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (No cleaning Service), Max 5 Adults

  • 28 sq m
  • Sleeps 7
  • 2 Double Beds and 1 Single Murphy Bed

View all photos for Run of House, Non Smoking

Run of House, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Run of House, Non Smoking

  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

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About this property

HOTEL MYSTAYS PREMIER Hamamatsucho

Hotel with a 24-hour front desk, near Tokyo Tower
This smoke-free hotel features a restaurant, self parking and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
HOTEL MYSTAYS PREMIER Hamamatsucho offers 120 air-conditioned accommodations with a safe and complimentary bottles of water. Televisions come with digital channels and pay-per-view films.

Bathrooms include a shower, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Our customers tell us that they can't get enough of the breakfast at HOTEL MYSTAYS PREMIER Hamamatsucho. During your stay, you'll be within walking distance of Tokyo Tower. Enjoy features like free WiFi in public areas, plus a restaurant and dry cleaning service.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 15-minute walk of Tokyo Tower and Shiba Park
There's a restaurant on site. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and dry cleaning/laundry services are also featured at HOTEL MYSTAYS PREMIER Hamamatsucho. Parking is available for a fee.

This 4-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
Morimoto – This restaurant serves breakfast, lunch and dinner.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,620 per night)

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 1,800 for adults and JPY 1,450 for children
  • A restaurant

Restaurants on site

  • Morimoto

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch TV with digital channels
  • Pay films

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property provides heating from October 31 - March 31, and air conditioning from April 17 - October 30.
This property's restaurant closes at 11 PM. Orders for alcoholic beverages are accepted until 10:30 PM, and food orders are accepted until 10 PM. Room service orders are accepted until 9 PM.
Breakfast is not included in the breakfast rates for children ages 4-6 years, and can be requested on-site for JPY 1,000 per person.

Renovations and closures

The property will be renovating from 6 May 2025 to 29 September 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1800 for adults and from JPY 1450 for children
  • Self-parking fee: JPY 1620 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mystays Premier Hamamatsucho
HOTEL MYSTAYS PREMIER Hamamatsucho Hotel
HOTEL MYSTAYS PREMIER Hamamatsucho Tokyo
HOTEL MYSTAYS PREMIER Hamamatsucho Hotel Tokyo

HOTEL MYSTAYS PREMIER Hamamatsucho Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 552 out of 1001 reviews
Rating 8 - Good. 337 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and friendly staff
We booked the last few nights of stay at this hotel as part of our last few days in Japan.The hotel staff was very friendly and helpful. They spoke English well and there is always someone at the front desk even late at night. Upon check in the front desk staff give us a sheet of paper and explain room service, breakfast time, wifi, etc.They also helped and explained to us how to ship our luggage to the airport. This was very helpful since we're traveling with kids and have carry on and backpacks so shipping the larger luggage straight to the airport was great. Process was very smooth. We booked the luggage pick up online through the app the night before, drop off the luggage at the front desk in the morning and then check out. The breakfast provided at the hotel was very good. They have both Japanese breakfast (miso soup, grilled fish, natto, etc) and also mini pancakes and waffles, cereals and other American breakfast as well. We didn't pay the room rate to include breakfast so we paid additional fees for the breakfast, but it was worth it. We didn't want our room to be cleaned everyday so we just dropped the towels outside our doors and picked up new towels at the front desk. Anything else we need, we just asked and picked up at the front desk. We heard from other family members staying that if we let them clean our room, we get water bottles everyday. Overall, our stay was great. If we are in the area in the future, we would considered staying at the hotel again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Jeffrey

Travelled with family and small children
Liked: Staff & service
The room was a bit hot and air conditioning is centrally controlled so we can’t really change the temperature. Staff were nice, and assisted us with holding our luggage. The room was reasonable. Not very new, but clean enough.
Stayed 3 nights in Nov 2024

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vicinity to subway station is great! Staff is also great, assisted me e.g. with forwarding luggage to my next hotel.
Stayed 6 nights in Nov 2024

8/10 Good

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2024

10/10 Excellent

Arlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet area but very close to the train station Spacious room
Stayed 2 nights in Nov 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
It was a comfortable stay!
Stayed 2 nights in Nov 2024

4/10 Poor

Liyakhat

Travelled with family
Liked: Staff & service, room comfort
The bathroom was very smelly. Other than that, it’s a good hotel. I would not recommend staying here because of the smell in bathroom.
Stayed 2 nights in Nov 2024

8/10 Good

dundee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room gets cleaned and supplies replenished daily. Close to public transport but not noisy.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and tastefully designed. Liked the sliding grid panel between the entry and main room. Appreciated the extra space offered by the seating area. Would like it if extra towels were already placed in the room, however, I assume we would be provided with extras if we asked. The buffet breakfast in the restaurant downstairs offered a great variety of Japanese food. Areas of improvement: Received emails from the hotel a few days prior to check-in informing us of potential construction activities in the hotel, and another one stating that the HVAC system would be switching from cooled air to heated air. When we got to our room, it felt uncomfortably warm. We were told by the staff that we could turn off the air delivery system and open the window to allow cool air from outside to come in. The window is pivoting, therefore, once opened, it makes it difficult to roll the shades down. It took a while to cool the room down. It would have been better if those notices were provided at the time of booking to help in our decision of selecting a hotel. Overall, we liked this hotel and recommend it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

tod j

Liked: Cleanliness, room comfort
Last night stay in Japan
We picked this hotel for our last night in Japan because of it's higher ratings, it's closeness to Hamamatsucho Station (which is only one stop from HND Airport on an express train), and it's closeness to Hamarikyu Gardens; that worked out well. If memory serves me right, this hotel was also less expensive compared to other hotels with the same rating. However, this was our least favorite of any of the major hotels we stayed at and was a bit disappointing. The staff seemed a bit stressed, the carpet in the room worn and felt unclean, even though the room was clean. The breakfast was very good. It's an older hotel which means they only have heat or ac in the rooms, an even though temps outside were still warm, the hotel had switched to heat; our room was very warm, but fortunately we could open the window. Finally, after checkout we went back to the hotel to pickup our stored luggage. My husband needed to take a pill so he asked the staff in the restaurant (where we had eaten breakfast and they remembered him) for a glass of water. He was told he would have to pay for water (about US$5); how absurd. We would not recommend this hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favored stop in Tokyo
This is one of the hotels in Hamamatsucho-Daimon area which is very convenient if you fly in Tokyo via HND because of the airport monorail. The location itself is nice and quiet with with easy access to the whole metro system. This hotel is showing its age a bit but still in very good condition. Highly recommended for business trip or a budget leisure trip to Tokyo.
Stayed 3 nights in Oct 2024

8/10 Good

Hiroaki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a great stay!!
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the comfortable beds and being close to the many train stations.
Stayed 1 night in Nov 2024

10/10 Excellent

Pornsri

Stayed 4 nights in Oct 2024

10/10 Excellent

Kenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for first time visiting Japan
Stayed 5 nights in Oct 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish it was much easier to use the room service. And there wasn't a lot of options for foods in the hotel restaurant. Little bit overprice too.
Stayed 7 nights in Oct 2024

8/10 Good

Junior & Ria, Sacramento

Travelled with family and small children
Liked: Cleanliness, staff & service
The hotel is a bit run down and definitely needs some upgrading. But overall, I would recommend the hotel.
Stayed 6 nights in Oct 2024

6/10 Okay

Roger

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Melissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 6 nights in Oct 2024

6/10 Okay

Hong Mui

Travelled with group
Liked: Staff & service
Hotel room was quite small for 3 adults. No wardrobes to hang your clothes and sitting place with chairs to sit down to eat or drink apart from your bed. Bathroom was also small and didn’t have much room to put your things. However, the location was excellent.
Stayed 5 nights in Oct 2024

8/10 Good

Hong Mui

Travelled with group
Hotel room was small for 3 adults. There was no wardrobes to hang your things and really no place to sit down apart from your bed when eating or drinking in your room. No place to put your things when showering the bathroom was also quite tight. Apart from that the hotel was in an excellent location.
Stayed 4 nights in Oct 2024