Hotel Guest1 Ueno Ekimae

3.0 star property

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Photo gallery for Hotel Guest1 Ueno Ekimae

Reception
Exterior
Down duvets, pillow-top beds, in-room safe, desk
Lift
Down duvets, pillow-top beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Higashiueno 2-18-18, Taito-ku, Tokyo, 110-0015
  • Ameyoko Shopping District
    ‪4 min walk‬
  • Ueno Park
    ‪6 min walk‬
  • Ueno Zoo
    ‪8 min walk‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

Superior Single Room, Smoking (Bed Size:1300mm)

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Economy Double Room, Smoking (Bed Size:1400mm)

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room, Smoking (Bed Size:1000mm)

  • 16.5 sq m
  • Sleeps 2
  • 2 Single Beds

Twin Room, Non Smoking (Bed Size:1000mm)

  • 16.5 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Single Room, Non Smoking (Bed Size:1300mm)

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Double Room, Non Smoking (Bed Size:1600mm)

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Double Room, Smoking (Bed Size:1600mm)

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Economy Double Room, Non Smoking (Bed Size:1400mm)

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Non Smoking (Bed Size:1800mm)

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Smoking (Bed Size:1800mm)

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Guest1 Ueno Ekimae

Hotel with free breakfast, a short walk to Ueno Park
Along with self parking, this hotel has dry cleaning and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a front desk safe and a vending machine are on-site.
Hotel Guest1 Ueno Ekimae offers 147 air-conditioned accommodations with laptop-compatible safes and complimentary slippers. Pillowtop beds feature down duvets. 40-inch flat-screen televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they enjoy the free breakfast at Hotel Guest1 Ueno Ekimae. During your stay, you're just a quick walk from Ueno Park. Enjoy features like free WiFi in public areas, plus dry cleaning service and self-parking (surcharge).
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Ueno Park and Ueno Zoo
Free breakfast is served daily. WiFi and wired Internet are free in public spaces. Hotel Guest1 Ueno Ekimae also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 3,000 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in fee: JPY 1000
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: JPY 1000

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 3000.00 per night
  • Early check-in fee: JPY 1000 (subject to availability)
  • Late check-out fee: JPY 1000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Guest1 Ueno Ekimae Tokyo
Guest1 Ueno Ekimae Tokyo
Guest1 Ueno Ekimae
Hotel Guest1 Ueno Ekimae Hotel
Hotel Guest1 Ueno Ekimae Tokyo
Hotel Guest1 Ueno Ekimae Hotel Tokyo

Hotel Guest1 Ueno Ekimae Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 293 out of 603 reviews
Rating 8 - Good. 245 out of 603 reviews
Rating 6 - Okay. 53 out of 603 reviews
Rating 4 - Poor. 8 out of 603 reviews
Rating 2 - Terrible. 4 out of 603 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a simple hotel very close to Ueno Station. The room is quite small as is the bathroom. However, both served their purpose. The bath water was nice and hot. Breakfast was simple but filling. The desk service was great.
Stayed 3 nights in Oct 2024

8/10 Good

Hiromi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to Ueno train station.
Stayed 1 night in Oct 2024

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, but very small room with door located outdoors, more like a motel. The room only fit a twin bed and it was very difficult to fit my full sized suitcase (only 1) - had to keep it closed and open it on my bed. The staff were very nice and the area was safe. The room was extremely clean and the hotel gave out very nice toiletries.

8/10 Good

Laura

Travelled with family
Liked: Staff & service, property conditions & facilities
Bit of a musky odor perhaps was the carpet otherwise all good and lovely toiletries and good breakfast n beverages all employees were very nice and helpful.
Stayed 4 nights in Oct 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and check out process for a one night stay.
Stayed 1 night in Oct 2024

8/10 Good

Glenn

Nice quiet location but a quick walk to Ameyoko where there’s loads of restaurants and shopping. Fairly close to Ueno Station and Keisei Skyliner station but a few intersections to cross but not far by any means
Stayed 4 nights in Oct 2024

8/10 Good

katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very close to Ueno station and Ameyoko shopping district. VERY EASY check in, super fast and staff is excellent!
Stayed 3 nights in Oct 2024

6/10 Okay

Athanasia

Liked: Staff & service
Very quiet, good stuff. Not so clean it needs update. The walls were quite dirty and the mattress a bit destroyed from the use. Otherwise, good stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Alycia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 7 nights and really enjoyed my stay. The staff were incredibly helpful and hospitable, making check in and check out very easy. The room was to normal Japanese standard size, but very clean and with good amenities. A highlight was the included breakfast, with a different range of choices each day which were all very delicious. The hotel was a short walk to the nearest stations which was handy. I highly recommend staying here for a convenient and quiet place in Ueno.
Stayed 7 nights in Sep 2024

8/10 Good

TOHRU, Schaumburg

Liked: Cleanliness, staff & service, property conditions & facilities
nothing
Stayed 1 night in Sep 2024

10/10 Excellent

Chun Yang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
距離上野站很近又安靜的街區,過一條大馬路就是熱鬧的阿美橫丁。房價較親民,免費早餐也好吃,很適合經濟行或者第一天抵達或離開來往成田機場入住:)
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great location, very close to Ueno train station, walkable to shopping mall/street, and museums. The breakfast was good. The staff was very friendly. The room was very clean.
Stayed 2 nights in Aug 2024

8/10 Good

Takahisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel overall and room were clean and the staff was efficient and helpful. The only issue was that at least the floor I was on was exposed partially exposed to the outside as it was not a fully enclosed building and when returning back to the room after a while out, the room is hot because the hallway is hot as it is exposed to the outside and the AC cannot be kept on without the room key inserted into the slot inside the room.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Yidan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
洗濯機がまた2台増えたらいいのになぁ。 The overall experience is fantastic, the staff are able to deal with customers in any language and are really welcoming. I would say it would be better if there could be more washing machines.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, near many food places and train station! Great room comfortable bed!
Stayed 1 night in Jul 2024

6/10 Okay

MAN TIK

Stayed 2 nights in Jul 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved: 1) Location Very close to Ueno station and still in a very quiet area 2) Efficiency: Many toiletries to choose from, many services 3) Breakfast: Excellent choices, included in the fee 4) Facilities: Coin Laundry, Coffee and Tea, etc. Loved this Hotel and definitely will come back.
Stayed 8 nights in May 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, I highly recommend it.
The room was a bit small, but that's normal for business hotels in Tokyo. Tokyo/Japan is different than the United States: in the USA you're up front paying for safety, in Tokyo/Japan, a lot of the time you're paying for the size of the space. Check in was great, very efficient. The room was really good, I enjoyed staying there. The bathroom was solid, everything was cleaned and worked well. Where the hotel really excelled was the staff. Everyone was incredibly helpful, and I asked for help several times. An example, I was going to stay in a hotel in Yokohama, I decided to send my luggage rather than lugging it across town; I explained what I wanted to do, showed them the address of the location I was going to, they filled out the forms, took care of everything for me, worked out great, as I expected it would. Also, breakfast. I really appreciated the breakfast, the food was good, the venue was nice, and the staff were really great. It was a great start to the day, every day. I've been to Japan maybe 20, 25 times, since 1994, and I really appreciate starting the day with something as relaxing as that breakfast. Maybe that sounds silly. And it starts at 630am, so it's plenty early to eat, relax, have some coffee, and still get out there and do my thing. Ah, also also, location. Right next to a great food area, and Ameyoko, and the Ueno station. Very convenient! Less than ten minute walk to the Ginza Line, 12 minutes to the main station. Thank you!
Stayed 5 nights in Jun 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Thanh Truong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattress is a little uncomfortable but it was a good stay in general. I will book it again in the future.
Stayed 5 nights in May 2024

8/10 Good

Eng Huat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Lucas

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2024