Hotel Guest1 Ueno Ekimae

3.0 star property

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Photo gallery for Hotel Guest1 Ueno Ekimae

Reception
Down duvets, pillow-top beds, in-room safe, desk
Free daily buffet breakfast
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Higashiueno 2-18-18, Taito-ku, Tokyo, 110-0015
  • Ueno Park
    ‪6 min walk‬
  • Tokyo Dome
    ‪4 min drive‬
  • Sensoji Temple
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

Superior Single Room, Smoking (Bed Size:1300mm)

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Economy Double Room, Smoking (Bed Size:1400mm)

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room, Non Smoking (Bed Size:1000mm)

  • 16.5 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Single Room, Non Smoking (Bed Size:1300mm)

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Double Room, Non Smoking (Bed Size:1600mm)

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Economy Double Room, Non Smoking (Bed Size:1400mm)

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Non Smoking (Bed Size:1800mm)

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Guest1 Ueno Ekimae

Hotel with free breakfast, a short walk to Ueno Park
Along with self parking, this hotel has dry cleaning and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a front desk safe and a vending machine are on-site.
Hotel Guest1 Ueno Ekimae offers 147 air-conditioned accommodations with laptop-compatible safes and complimentary slippers. Pillowtop beds feature down duvets. 40-inch flat-screen televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they enjoy the free breakfast at Hotel Guest1 Ueno Ekimae. During your stay, you're just a quick walk from Ueno Park. Enjoy features like free WiFi in public areas, plus dry cleaning service and self-parking (surcharge).
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Ueno Park and Ueno Zoo
Free breakfast is served daily. WiFi and wired Internet are free in public spaces. Hotel Guest1 Ueno Ekimae also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 3,000 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in fee: JPY 1000
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: JPY 1000

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 3000.00 per night
  • Early check-in fee: JPY 1000 (subject to availability)
  • Late check-out fee: JPY 1000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Guest1 Ueno Ekimae Tokyo
Guest1 Ueno Ekimae Tokyo
Guest1 Ueno Ekimae
Hotel Guest1 Ueno Ekimae Hotel
Hotel Guest1 Ueno Ekimae Tokyo
Hotel Guest1 Ueno Ekimae Hotel Tokyo

Hotel Guest1 Ueno Ekimae Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 315 out of 647 reviews
Rating 8 - Good. 262 out of 647 reviews
Rating 6 - Okay. 57 out of 647 reviews
Rating 4 - Poor. 9 out of 647 reviews
Rating 2 - Terrible. 4 out of 647 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and efficient staff. GREAT breakfast!
Stayed 3 nights in Apr 2025

10/10 Excellent

alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent room. Pleasant staff. Lovely breakfast. I would go back.
Stayed 1 night in Apr 2025

10/10 Excellent

Ella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great, very convenient location, walkable distances to the landmarks, lots of restaurants and lively surroundings. Hotel was quiet, breakfast was great with variety of choices, and the stuff very accommodating!! The ladies working the breakfast guests were super nice and friendly.
Stayed 4 nights in Apr 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Marc Euclid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. It was small but it's understandable since it's in Tokyo. The breakfast is delicious. The staff was approachable, and helpful. I wish there was more than one pillow for but I guess it is standard for single rooms in Japan since that's what I got in other hotels too. Definitely recommended. I will stay again if I can.
Stayed 4 nights in Mar 2025

6/10 Okay

sing kai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall conditions are very good. Only the room size is a bit tight.
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Mar 2025

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Small room with limited space for two large suitcases. Convenient to train station, dining and Ueno Park. Staff were very helpful and pleasant.
Stayed 1 night in Mar 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Devon

Travelled with partner
Liked: Staff & service, amenities
This property felt a bit worn/older, however you can tell how invested the staff was to making our stay a positive experience. They allowed us to store our bags longer after check out and they provided a nice breakfast. The staff was also very friendly and easy check in/out process. The room itself was so-so: the bathroom & bed were cleaned well but some pieces of garbage in the fridge and one plastic wrapper on the floor at check-in. The room was small (as expected in Tokyo) with many scratches and scuffs on the walls. Overall, this met our needs as a couple looking for a budget hotel and a clean bed to sleep after a long day of travelling. Location was great for accessing Ueno Station and Keisei Skyliner.
Stayed 3 nights in Mar 2025

10/10 Excellent

Shohei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

6/10 Okay

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I had a single room which was very small but luckily I only had carry on luggage so just about had room for my suitcase, but you’d struggle with a big suitcase! Having said that it was adequate for one night’s stay, spotlessly clean and the breakfast was an added bonus.
Stayed 1 night in Mar 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and much needed, as there isn’t much open before 11:00 in Tokyo to get coffee and food outside of konbini. Excellent location for proximity to Ueno Station, and therefore access to the entire city. Deep bathtub and shower with excellent water pressure and very hot water which was wonderful after walking all day. I was a solo female traveler and felt very safe on premises and in the neighbourhood. The room was small, so I think this would be best suited to a solo traveller or a couple who are comfortable being in very close quarters. I would stay here again.
Stayed 9 nights in Feb 2025

10/10 Excellent

Mei

Stayed 3 nights in Jan 2025

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the cost. A little more spacious after staying in Shibuya. Hester was a little complicated but once you get it, rinse and repeat.
Stayed 5 nights in Feb 2025

10/10 Excellent

Todd

Liked: Staff & service, amenities, property conditions & facilities
Great hotel, very close to the ueno train station. Very clean a great stay.
Stayed 6 nights in Feb 2025

8/10 Good

Roquia Bibi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025

10/10 Excellent

Anna

Travelled with group
Liked: Property conditions & facilities, room comfort

Great stay.

Great hotel - very clean and great service. Free buffet breakfast was delicious.
Stayed 1 night in Feb 2025

6/10 Okay

Wai Man

Liked: Staff & service
Cleanliness needs to improve
Stayed 1 night in Feb 2025

10/10 Excellent

Chutamas

Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and comfy hotel

Quite a convinent hotel at its location. Breakfast is gd and the room is gd enough for 1 person staying If you do not want house keeping. They offer free beverage or snacks instead. Which is quite nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alonzo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

MARY

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Staff not friendly
Stayed 1 night in Nov 2024

8/10 Good

Raymond, Pearland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were all helpful! Better breakfast food selection needs to be offered. Inadequate instructions on how to use coin laundry and have to bother staff to how to use it. Good experience for me!
Stayed 2 nights in Nov 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a simple hotel very close to Ueno Station. The room is quite small as is the bathroom. However, both served their purpose. The bath water was nice and hot. Breakfast was simple but filling. The desk service was great.
Stayed 3 nights in Oct 2024