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9h nine hours Akasaka sleep lab

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for 9h nine hours Akasaka sleep lab

Interior
Front of property
Interior
Aerial view
Interior detail

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
4-3-14 Akasaka, Minato-ku, Tokyo, Tokyo, 107-0052
  • Hotel New Otani Tokyo
    10 min walk
  • Tokyo Midtown
    14 min walk
  • Tokyo Imperial Palace
    19 min walk
  • Tokyo (HND-Haneda)
    40 min drive

Room options

View all photos for Discount - [Women's Floor] Two Capsules + Sleep Report (quality, snoring, etc)

Free WiFi, bed sheets

Discount - [Women's Floor] Two Capsules + Sleep Report (quality, snoring, etc)

  • Sleeps 2
  • 2 Single Beds

[Women Only] Two Capsules, Non Smoking

  • Sleeps 2
  • 2 Single Beds

[Men Only] Capsule, Non Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for [Women's Floor] Capsule + Sleep Report (quality, snoring, apnea, etc)

Free WiFi, bed sheets

[Women's Floor] Capsule + Sleep Report (quality, snoring, apnea, etc)

  • Sleeps 1
  • 1 Single Bed

View all photos for Discount - [Men's Floor] Capsule + Sleep Report (quality, snoring, apnea, etc)

Free WiFi, bed sheets

Discount - [Men's Floor] Capsule + Sleep Report (quality, snoring, apnea, etc)

  • Sleeps 1
  • 1 Single Bed

[Men Only] Two Capsules, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for [Men's Floor] Capsule + Sleep Report (quality, snoring, apnea, etc)

Free WiFi, bed sheets

[Men's Floor] Capsule + Sleep Report (quality, snoring, apnea, etc)

  • Sleeps 1
  • 1 Single Bed

View all photos for [Women's Floor] Two Capsules + Sleep Report (quality, snoring, apnea, etc)

Free WiFi, bed sheets

[Women's Floor] Two Capsules + Sleep Report (quality, snoring, apnea, etc)

  • Sleeps 2
  • 2 Single Beds

View all photos for Discount - [Men's Floor] Two Capsules + Sleep Report (quality, snoring, etc)

Free WiFi, bed sheets

Discount - [Men's Floor] Two Capsules + Sleep Report (quality, snoring, etc)

  • Sleeps 2
  • 2 Single Beds

[Women Only] Capsule, Non Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Discount - [Women's Floor] Capsule + Sleep Report (quality, snoring, apnea, etc)

Free WiFi, bed sheets

Discount - [Women's Floor] Capsule + Sleep Report (quality, snoring, apnea, etc)

  • Sleeps 1
  • 1 Single Bed

View all photos for [Men's Floor] Two Capsules + Sleep Report (quality, snoring, apnea, etc)

Free WiFi, bed sheets

[Men's Floor] Two Capsules + Sleep Report (quality, snoring, apnea, etc)

  • Sleeps 2
  • 2 Single Beds

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About this property

9h nine hours Akasaka sleep lab

Capsule hotel with a 24-hour front desk, near Tokyo Imperial Palace
This smoke-free capsule hotel features a 24-hour front desk and free WiFi in public areas.
9h nine hours Akasaka sleep lab offers 168 air-conditioned accommodations with complimentary dressing gowns and complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower, toilets with an electronic bidet, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at 9h nine hours Akasaka sleep lab. During your stay, you'll be within walking distance of Tokyo Imperial Palace. Features include free WiFi in public areas.
  • Free WiFi
  • Amenities include locker space and a lift
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 14 minutes by foot from Tokyo Midtown and a 2-minute drive from Tokyo Imperial Palace
9h nine hours Akasaka sleep lab offers its guests a lift. WiFi is free in public spaces.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests are required to vacate their rooms from 10 AM to 2 PM every day for housekeeping service.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 5 and younger are not allowed at this property. All guests older than 5 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Children 5 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

nine hours Akasaka Hotel
nine hours Hotel
nine hours Akasaka
nine hours Akasaka sleep lab
9h nine hours Akasaka sleep lab Tokyo
9h nine hours Akasaka sleep lab Capsule hotel
9h nine hours Akasaka sleep lab Capsule hotel Tokyo

9h nine hours Akasaka sleep lab Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 247 out of 698 reviews" "
Rating 8 - Good. 287 out of 698 reviews" "
Rating 6 - Okay. 110 out of 698 reviews" "
Rating 4 - Poor. 42 out of 698 reviews" "
Rating 2 - Terrible. 12 out of 698 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Kevin

Sleep test
Stayed 1 night in Aug 2024

10/10 Excellent

Carine

Stayed 1 night in Aug 2024

10/10 Excellent

Marco

Travelled with family
Liked: Amenities
Close to various train stations all within 5 to 6 minutes walking distance, the area is very busy which is good, beautiful vibe at night, we are happy with the 9hours hotel staff, very respectful and helpful most definitely will stay here again
Stayed 6 nights in Jul 2024

4/10 Poor

Liezel Grace

Liked: Property conditions & facilities
It’s near everything so the stay was convenient.
Stayed 1 night in Jul 2024

4/10 Poor

Jean François

Stayed 1 night in Jul 2024

8/10 Good

Melanie

Travelled with group
Liked: Staff & service, property conditions & facilities
First time in a capsule hotel
This was my first time in a capsule hotel. I really like the concept but would have slept better if the pillow was not that hard. I realise that all hotels un Tokyo where I stayed have hard pillows. Most of the friends travelling with me found the mattress hard as well but I did not have an issue with that since my home mattress is hard. I would avoid this hotel if you have issue with hard pillows ans mattress. Othewise, this is a really good Choice for a very cheap price. Hotel is well located, close to a 7/11 and metro station. The Bizz Tower that is close by has good food options for vegetarian like me. The only thing that I found was missing in the hotel is a place to sort your things from your bags/suitcase. You dont have much space to do so at your lockers.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Toilet needs a hand wash station
Stayed 1 night in Jun 2024

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swift check-in process and friendly staff. Lockers and bathrooms were a bit small, but has little affect on the overall experience.
Stayed 1 night in May 2024

10/10 Excellent

María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space, clean, friendly staff
Stayed 1 night in May 2024

4/10 Poor

Elissa

Liked: Staff & service
Disliked: Cleanliness, amenities
Messy restroom and locker areas. Difficult to navigate lockers if anyone else is there. Beds uncomfortable.
Stayed 1 night in May 2024

10/10 Excellent

Dhearbhla

Travelled with partner
A great stay, I slept very well during my stay. I didn’t go for the sleep report, I heard people complain that there was beeping going off in their pods, I think this was for the sleep report, glad I didn’t chose it! The lockers are quite narrow so if you’re bringing a large suitcase, be sure to have a smaller bag to store clothing and everything you need for your stay. Staff are lovely and very polite, easy to communicate with even if you’ve struggled to learn Japanese! The hotel is busy but this didn’t impact on my stay and it still felt quiet. I’m staying again at another 9h Nine Hours for the rest of my stay, as the pods somewhat force you to get out exploring as you’re not really supposed to lounge around, great for making the most of your time in Tokyo!
Stayed 3 nights in May 2024

10/10 Excellent

Adam

Stayed 2 nights in May 2024

10/10 Excellent

Lemuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very easy even as a customer unable to speak Japanese. I showed my Expedia booking and passport and given keycards and a rules guideline. Locker room/bathrooms/showers accessed via the elevator to base floor (men). It is well maintained and organized. On my last day someone had carelessly damaged one of the shower head handles, but it was still working fine. Soap, shampoo, and conditioner are provided in each private shower. You are given sleeping clothes and indoor slippers. The locker room area is where you will be taking out/reorganizing your clothes and can get a bit congested at certain hours, but a bit of manners and consideration goes a long way. The capsules are large and a good size for me (5ft8) and my brother (5ft11) had no complaints as well. Some guests were more considerate of others sleeping during the night, so your experience will vary depending on your peers that enjoy the stay with you during your time at 9h. At the time I visited (checked out may 2nd), luggage delivery was not offered. Very happy with my stay with helpful and patient staff. Thank you for the hospitality!

8/10 Good

?

Business traveller
Generally good but some of the people bring their suitcase upstairs or not changing the room shoes are very loud especially during night time and early morning Need better suitcase management Others are fine
Stayed 1 night in Apr 2024

8/10 Good

Jamie

Liked: Staff & service, property conditions & facilities
Showers were subpar but everything else was clean and orderly. Pods were larger than we expected. Sleep report was a fun add. Internet was reliable. Lounge is tiny. Agree with previous comments that experience with front desk staff is inconsistent - definitley poor communication and disorder there. Overall, we agreed it was fun to try but would not do the experience again. Great option for those on a budget though!
Stayed 1 night in Apr 2024

6/10 Okay

Yu Meng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud roommates unavoidable
Stayed 2 nights in Apr 2024

8/10 Good

Yu Meng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelly bathrooms and pods don’t have a door, just a curtain. Quite loud…
Stayed 1 night in Apr 2024

4/10 Poor

Brian

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was awful. Rules are clearly stated at check in, but it's not respected by guests. Collectively had about 2 hours sleep due to the constant door open and closing, slippers scuttling by and conversations between drunk friends using it as a backpackers stay. The showers were so mouldy you would feel cleaner staying unwashed. Never again

8/10 Good

Pauline, Hartford

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024

4/10 Poor

Izzie

Disliked: Cleanliness
Stayed 5 nights in Mar 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Mar 2024

4/10 Poor

Lily

Liked: Property conditions & facilities
I didn't realize until check in that everyday between 10-2pm you fully have to check out and are not allowed to use your bed or locker during that time. Only the lobby seemed open. So it was pretty inconvenient to have to pack and repack my bags multiple times. Also since the lockers are in the basement its just a lot of moving around and didn't feel relaxing. But it was super cheap and if you only need 1 night and want to experience a pod its an option. I wish i tried other pods while in Japan though. This was a last minute accomodation.
Stayed 2 nights in Mar 2024

8/10 Good

ching lin cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean beddings every night is good.
Stayed 6 nights in Mar 2024

4/10 Poor

Zung

Disliked: Amenities, property conditions & facilities
This location does not have a microwave. While I recognize the price I paid for the visit, it is extremely unfortunate that they lack even the most basic amenities. I would reconsider another capsule hotel, if possible.
Stayed 1 night in Feb 2024