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Canada Suites on Bay

4.0 star property

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Photo gallery for Canada Suites on Bay

Superior Suite, 1 Bedroom, Kitchen, City View | Balcony
Full-sized fridge, microwave, oven, stovetop
Exterior
Executive Suite, 1 Queen Bed with Sofa bed, Kitchen, City View | Premium bedding, pillow-top beds, individually decorated
Presidential Suite, 2 Bedrooms, Kitchen, City View (2 Sofa Beds) | City view from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Washer
  • Pet-friendly
  • Parking available
  • Gym
  • Outdoor space
  • Air conditioning

Explore the area

Map
382 Yonge Street, Toronto, ON, M5B 1S9
  • Scotiabank Arena
    ‪3 min drive‬
  • CN Tower
    ‪5 min drive‬
  • Rogers Centre
    ‪5 min drive‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪18 min drive‬

Room options

View all photos for Superior Suite, 1 Bedroom, Kitchen, City View

Premium bedding, pillow-top beds, individually decorated

Superior Suite, 1 Bedroom, Kitchen, City View

  • 62 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Queen Bed with Sofa bed, Kitchen, City View

Full-sized fridge, microwave, oven, stovetop

Executive Suite, 1 Queen Bed with Sofa bed, Kitchen, City View

  • 49 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 2 Bedrooms, Kitchen, City View (2 Sofa Beds)

Presidential Suite, 2 Bedrooms, Kitchen, City View (2 Sofa Beds) | Living area | Fireplace, iPod dock

Presidential Suite, 2 Bedrooms, Kitchen, City View (2 Sofa Beds)

  • 71 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Canada Suites on Bay

Pet-friendly aparthotel connected to a shopping centre in Toronto with a health club
This aparthotel features a health club, self parking and laundry facilities. Other amenities include express check-in, express check-out and a corner/local shop. Each apartment boasts a fireplace and a deep soaking tub, while also featuring comforts such as a pillowtop bed and premium bedding. Guests will find a kitchen with a fridge, an oven, a stovetop and a microwave. Housekeeping is not available.
Canada Suites on Bay offers 10 accommodations with fireplaces and iPod docking stations. Rooms open to balconies. This individually decorated and furnished accommodation includes dining tables and kitchen islands. Pillowtop beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a deep soaking bath, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include washers/dryers and complimentary bottles of water.

Recreational amenities at the aparthotel include a health club.
With your stay at Canada Suites on Bay, you're connected to a shopping centre and just a quick walk from CF Toronto Eaton Centre. Enjoy features like a gym, laundry facilities and self-parking (surcharge). Built in 2015, this upmarket aparthotel has 10 apartments over 43 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bath in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a fireplace
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include convenience store, a gift shop and laundry facilities
  • On-site recreation includes a gym
  • Within a 10-minute walk of The Hospital for Sick Children and Ryerson University
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Canada Suites on Bay, you'll find a health club, multilingual staff, and gift shops/newsstands. Canada Suites on Bay also features a garden, laundry facilities, and a corner/local shop. The front desk is open around the clock. Parking is available for a fee. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 4-star Toronto aparthotel.

Languages

English, French, Portuguese, Russian, Ukranian

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Car not required
  • Covered parking on site (CAD 50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Cot: CAD 50 per stay

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Dining

  • Dining table

Bedrooms

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Fireplace
  • Living room
  • Separate dining area
  • Window screens

Entertainment

  • HDTV
  • IPod dock

Outdoor areas

  • Balcony
  • Garden

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk chair
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 14 kg per pet
  • Fee: CAD 50 per pet per night (maximum CAD 500 per stay)
  • Service animals exempt from fees
  • Deposit: CAD 2,500 per stay
  • One-time cleaning fee: CAD 100

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • ATM
  • Free bottled water
  • Free local calls
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Iron/ironing board
  • Multilingual staff
  • No housekeeping service
  • Phone

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In a shopping district
  • In the city centre
  • Near a hospital
  • Near a metro station

Things to do

  • Gym
  • Health club
  • Shopping centre
  • Health club (partner property) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit

General

  • 1 building
  • 10 units
  • 43 floors
  • Built in 2015
  • Garden
  • Individual decor
  • Individual furnishings
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation

Access methods

Private entrance

Pets

  • Pets: CAD 50 per pet, per night (maximum CAD 500 per stay), plus a one-time cleaning fee of CAD 100 and a deposit of CAD 2500 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 8 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CAD 50 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 500 per stay
  • A damage deposit of CAD 500 will be collected before check-in.
  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 50 per night (in/out privileges)
  • Pet deposit: CAD 2500 per stay
  • Pet fee: CAD 50 per pet, per night (maximum CAD 500 per stay) plus a one-off CAD 100 cleaning fee
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Crib (infant bed) fee: CAD 50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 48 hours before arrival with check-in information. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.
The property reserves the right to refuse name changes on reservations.

We should mention

  • One child aged 8 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 1 October to 31 May.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Canada Bay Suites
Canada Suites Bay
Suites Apartment Canada Bay
Canada Suites Bay Apartment Toronto
Canada Suites Bay Apartment
Canada Suites Bay Toronto
Canada Suites on Bay Toronto
Canada Suites on Bay Aparthotel
Canada Suites on Bay Aparthotel Toronto

Canada Suites on Bay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 155 out of 293 reviews
Rating 8 - Good. 79 out of 293 reviews
Rating 6 - Okay. 31 out of 293 reviews
Rating 4 - Poor. 13 out of 293 reviews
Rating 2 - Terrible. 15 out of 293 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jarrod

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Nov 2024

4/10 Poor

Susan M.

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Frustrating stay
Gym was much further then expected, took forever to get a key and never got to gym. Should ask before arrival if needed and leave with room key. Had to ask 3 times. Instructions for tv would be great. Hand cream is a typical amenity, especially in cold weather. Felt frustrated most of the time. Left early just to get home. I will not be staying there again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Center of the city, shopping, gym, restaurant, mall nearby. Nice view of the city.
Stayed 3 nights in Nov 2024

8/10 Good

Leann-Reiko

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Very Clean, Great View, everything I needed to feel at home.
Stayed 5 nights in Oct 2024

10/10 Excellent

Quentin

Business traveller
Liked: Cleanliness, room comfort
Excellent All Round for Business Travellers
I absolutely recommend Canada Suites if you are traveling with multiple work colleagues. Not only we were given three keys to the unit, everything was clean and comfortable. I had an excellent stay with my colleagues as a media professional and am bookmarking Canada Suites for future business travels.
Stayed 4 nights in Oct 2024

6/10 Okay

Paolo

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Karen

Business traveller
Stayed 12 nights in Sep 2024

10/10 Excellent

Lucky

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place would recommend it to family and friends
Stayed 3 nights in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, room comfort
Great accommodations!
Canada suites was perfect for my sister and I to enjoy Toronto! The room was clean and comfortable, we had two queen beds, both in their own rooms which gave us our own space. The kitchen was handy and we cooked a few meals which helped us save some money on meals. I was worried when they asked me for a $500 deposit via e-transfer so I opted to pay by credit card and pay the service fee, but in the end there was nothing to worry about. Michael was responsive to my questions and was great to work with. I would 100% stay here again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Enzo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect ! Thank you so much !
Stayed 4 nights in Sep 2024

2/10 Terrible

Alex

Disliked: Cleanliness
Stayed 11 nights in Aug 2024

10/10 Excellent

Maya

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is lovely and also in a great location.. right in the heart of downtown. The booking process is long and can be tiring sometimes.. perseverance is required. Read the description properly before booking. If you are used to booking online without any further work then this place is not for you. If you are ok and go through the booking process your perseverance will pay off as it’s a great apartment.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sierra

Stayed 5 nights in Jul 2024

10/10 Excellent

TANIA

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place. The view of entire city was amazing Would certainly stay here in the future
Stayed 5 nights in Jul 2024

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, room comfort
Amazing place. Great location
Stayed 3 nights in Jul 2024

10/10 Excellent

Carle

Stayed 3 nights in Jul 2024

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our suite was very clean. We were happy with the location and the building. Communication was easy. There are strict rules with timing of arrival etc. Try to arrive on your scheduled time - once you’re in - it’s FABULOUS. NO COMPLAINTS. We will return to this location.
Stayed 4 nights in Jul 2024

10/10 Excellent

Harpal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
property was amazing. Beautiful views of the city! Top notch, currently working on booking with them again!
Stayed 3 nights in Jul 2024

10/10 Excellent

Yacob

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great venue, view, clean, good communication, helping to resolve anything which is needed. As advertised. Not hotel so the setup was a bit more involved than a regular hotel but it was OK. Parking is convenient though need to pay extra. Everything was functioning and comfortable. will highly recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Aurora

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
apartment was great. Location was very good. The procedures before the rental are very time consuming and should expect to spend time on this. Had trouble with parking spot, access to the space and elevator access with fob but not terrible.
Stayed 4 nights in Jun 2024

10/10 Excellent

carlo

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Jay

Travelled with family
Disliked: Amenities, property conditions & facilities
This is not a real hotel. It is an apartment building. They require clients to sign and extensive contract and there is no mention of this before the point of sale. If the client doesn't agree with the contract we need.to be offered a refund. This property forced me to pay for nothing because i did not agree with their contract. This is not a normal hotel never stay at any Canada Suites.
Stayed 2 nights in May 2024