Newmarket Hotel & Suites

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Newmarket Hotel & Suites

Exterior
Standard Room, 2 Queen Beds | In-room safe, iron/ironing board, free WiFi, bed sheets
Junior Suite, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior
Junior Suite, 1 King Bed | Living area | TV

Reviews

8.0 out of 10

Very good

Popular amenities

  • Air conditioning
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

Map
100 Pony Drive, Newmarket, ON, L3T7T6
  • Magna Centre
    5 min drive
  • Cousins Steakhouse & Bar
    1 min walk
  • Newmarket Station
    4 min drive
  • Toronto, ON (YYZ-Pearson Intl.)
    41 min drive

Room options

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Jetted Tub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

Suite, 1 King Bed with Sofa bed, Kitchenette

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Newmarket Hotel & Suites

Hotel in Newmarket with free breakfast and 24-hour front desk
Along with a business centre, this smoke-free hotel has conference space and dry cleaning. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Newmarket Hotel & Suites offers 100 accommodations with a safe and free newspapers. Premium cable televisions are provided. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include hairdryers and toothbrushes and toothpaste.

This Newmarket hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Newmarket Hotel & Suites. During your stay, you'll be within walking distance of In Play Inc.. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from In Play Inc. and a few minutes from Rogers Reservoir Conservation Area
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 5027 square feet (467 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Newmarket Hotel & Suites. Free self parking is available.

This Newmarket hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

Chinese (Mandarin), English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 5,027 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 4 per cent destination fee will be charged.
  • A damage deposit of CAD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Newmarket
Holiday Inn Express Suites Hotel Newmarket
Holiday Inn Express Suites Newmarket
Newmarket Holiday Inn Express
Holiday Inn Express Hotel & Suites Newmarket Ontario
Holiday Inn Express Hotel And Suites Newmarket
Holiday Inn Express Suites Newmarket Hotel
Newmarket Hotel & Suites Hotel
Newmarket Hotel & Suites Newmarket
Holiday Inn Express Suites Newmarket
Newmarket Hotel & Suites Hotel Newmarket
Holiday Inn Express Suites Newmarket an IHG Hotel

Newmarket Hotel & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 422 out of 1003 reviews" "
Rating 8 - Good. 311 out of 1003 reviews" "
Rating 6 - Okay. 112 out of 1003 reviews" "
Rating 4 - Poor. 90 out of 1003 reviews" "
Rating 2 - Terrible. 68 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Sopheap

Stayed 1 night in Sep 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third stay at this facility. Staff were welcoming and accommodating. Close to amenities and a lovely restaurant across the parking lot for an evening meal. I will be back in the future.
Stayed 1 night in Sep 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
renovations are coming along very well!
Stayed 1 night in Sep 2024

10/10 Excellent

Satoko

Stayed 1 night in Sep 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast could of been better. Not a great variety of choices.
Stayed 1 night in Sep 2024

10/10 Excellent

Bob

Stayed 1 night in May 2024

10/10 Excellent

Sophie

Stayed 1 night in Aug 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The property is clearly under renovation, which I nice to see. The room had two beds and upon checking the beds as I always do before bed, I noticed that the bed sheet under the top cover appeared not to have been changed. We chose to sleep in the other bed. Only a one night stay, no time to moved rooms
Stayed 1 night in Sep 2024

6/10 Okay

G and R

Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2024

8/10 Good

Mohannad

0
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra, Pembroke

Liked: Amenities
Convenient, clean and service orientated
Stayed 1 night in Sep 2024

10/10 Excellent

Ethan

Stayed 1 night in Aug 2024

8/10 Good

Sylvain

Stayed 1 night in Aug 2024

8/10 Good

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Frederic

Stayed 2 nights in Aug 2024

8/10 Good

John, London

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is a newly renovated hotel. The name of the hotel has changed.
Stayed 1 night in Aug 2024

8/10 Good

Kirsty

Liked: Cleanliness, property conditions & facilities
New and clean
Stayed 1 night in Sep 2024

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property under going renovations. Had to call front desk for lack of toulet paper
Stayed 1 night in Aug 2024

10/10 Excellent

Melani

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Though going through upgrades, the room was perfect, the location super convenient and the staff were amazing!
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Amenities
Loved the bed. It was very comfortable. Room was clean and pleasant. Friendly staff. Enjoyed the time there.
Stayed 1 night in Aug 2024

6/10 Okay

Jonathan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I think Hotels.com should be obliged to communicate that this hotel is under renovations. The lobby, kitchen area, all the 2nd floor, one of the elevators are all in a state of construction. There is no staff, only some seriously unpleasant people at the front desk scowling constantly. I've never been verbally assaulted like I was here, and never been asked for an ID to get the answer to "where is breakfast". Pubic hair on the bathroom floor is the final straw. I want a refund. This place needs a serious attitude make-over and a serious housekeeping manager.
Stayed 1 night in Aug 2024

2/10 Terrible

Ruth

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Aug 2024