2/10 Terrible
McKenzie S.
2 Oct 2024
Disliked: Cleanliness
Our stay
This is one of the worst places I have ever stayed, I was very very disappointed with the condition of the room when we checked in. There were bugs everywhere including spiders hanging from the ceiling and they only had one bug trap in there. There was a blind missing from one of our shades in the bedroom causing light to shine in at night.
The hot tub in the room was very dirty so we couldn't even use it, there was also someone's else's hair left in the drain. The shower barely fit an average sized adult, Also the toilet seat didn't stay up so my boyfriend has to hold it while he was using it! When it got hot and sunny out in the afternoon we couldn't even use the keypad to get into our room because some of the numbers weren't showing up! The patio was filled with spider webs so we couldn't even go out and enjoy that. Finally who makes the guest takeout their own trash I understand picking up but we would have stayed at a hotel if we knew this is what this place was like. The only thing management said when I reached out if that we should have reached out the night we arrived which was very late instead they blame us for not following up that same night when in all reality this stuff should have been done before we arrived. If I could give this place a 0 star I would. Also they have cameras all over the property so if you don’t want to be watched your entire stay DON’T STAY HERE!
McKenzie S.
Stayed 2 nights in Sep 2024