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Azulik

4.0 star property

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Photo gallery for Azulik

Aerial view
In-room safe, individually decorated, individually furnished, free WiFi
Terrace/patio
On the beach, white sand, sun-loungers, beach umbrellas
Aerial view

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Spa
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
Carretera Tulum-Ruinas Km. 5, Zona Hotelera Tulum, Tulum, QROO, 77780
  • Tulum National Park
    ‪11 min walk‬
  • Playa Paraiso
    ‪9 min drive‬
  • Tulum Mayan Ruins
    ‪11 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪56 min drive‬

Room options

View all photos for Villa (MAYAN VILLA)

Villa (MAYAN VILLA) | In-room safe, individually decorated, individually furnished, free WiFi

Villa (MAYAN VILLA)

  • Sleeps 2
  • 1 King Bed

View all photos for Villa (SEA VILLA)

In-room safe, individually decorated, individually furnished, free WiFi

Villa (SEA VILLA)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa (SKY VILLA)

In-room safe, individually decorated, individually furnished, free WiFi

Villa (SKY VILLA)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa (AQUA VILLA)

In-room safe, individually decorated, individually furnished, free WiFi

Villa (AQUA VILLA)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa (AZTEC VILLA)

In-room safe, individually decorated, individually furnished, free WiFi

Villa (AZTEC VILLA)

  • Sleeps 2
  • 1 King Bed

View all photos for Villa (MOON VILLA)

In-room safe, individually decorated, individually furnished, free WiFi

Villa (MOON VILLA)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa (JUNGLE VILLA)

In-room safe, individually decorated, individually furnished, free WiFi

Villa (JUNGLE VILLA)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Nomade Tulum

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.4 out of 5, Excellent, (622)
The price is €970
for 1 cabin
includes taxes & fees
23 Mar - 24 Mar
Nomade Tulum

About this property

Azulik

Beachside fun near Playa Paraiso
Catch some rays at the beach or spend the day relaxing at Azulik's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. Change of towels is available on request
Azulik offers 48 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include a bath and complimentary toiletries. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a mud bath, a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
During your stay at Azulik, you're just a quick walk from SFER IK. Features include free WiFi in public areas, free valet parking and a free manager's reception.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Enjoy international cuisine with a beachfront location at Imix, one of the property's 5 restaurants and 3 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Treat yourself to body treatments, body scrubs or aromatherapy at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 1-minute drive from Tulum National Park and 8 minutes from Gran Cenote
  • Airport shuttle service available for a fee
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Azulik such as a health club and a steam room.

A free manager's reception is offered daily. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a beach bar. Public spaces have free WiFi. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Tulum hotel.

The hotel hosts a free manager's reception daily.
Imix – This beachfront restaurant specialises in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.
Kin Toh – This fine-dining restaurant specialises in local and international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Tseen Ja – This fine-dining restaurant specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Elixik – Overlooking the garden, this restaurant specialises in local cuisine and serves breakfast, brunch and lunch. Guests can enjoy al fresco dining (weather permitting). Open daily.
Jungle Cuisine – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 12:30 PM to 5:00 PM at scheduled times and on request
  • Free uncovered self parking on site
  • Free secured valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: USD 50 to 200 per person
  • 3 bars/lounges
  • 5 restaurants
  • A beach bar
  • Free daily manager's reception

Restaurants on site

  • Elixik
  • Imix
  • Jungle Cuisine
  • Kin Toh
  • Tseen Ja

Things to do

  • Full-service spa
  • Health club
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Azulik

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 50 to 200 per person
  • Airport shuttle fee: USD 600 per vehicle (return, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Azulik offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that clothing is optional at Azulik.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Azulik
Azulik Hotel
Azulik Hotel Tulum
Azulik Tulum
Azulik Adults Eco-Resort Maya Spa Hotel Tulum
Azulik Adults Eco-Resort Maya Spa Tulum
Azulik Adults Eco Resort Maya Spa
Azulik Hotel
Azulik Tulum
Azulik Healing
Azulik Hotel Tulum

Azulik Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 359 out of 715 reviews
Rating 8 - Good. 135 out of 715 reviews
Rating 6 - Okay. 81 out of 715 reviews
Rating 4 - Poor. 68 out of 715 reviews
Rating 2 - Terrible. 72 out of 715 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

oran

Travelled with partner
Disliked: Cleanliness
The room was very dirty specially the tub the cleaning service was very bad they literally did not even took out the plates and cups until we left and left it out side of our room for days
Stayed 4 nights in Nov 2024

4/10 Poor

Dontria, Washington DC

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This property was amazing! Everything about the area, the staff, the cleanliness, the rooms, the availability, the nature, the area around it, and much more. Only had one major issue! There was a staff member who looked like a security staff member because he had a black shirt on and not a tan shirt who sexually assaulted me. We were coming out of the room late at night. The hotel is very dark and quiet. No cameras, a lot of different turns and kind of scary in a sense due to having no light and having jungle like trees and things that cover most areas. this man came out of nowhere stating that he could help us find the front desk. He touched me inappropriately on my bottom half twice after being told that we were not interested. He became persistent and disrespectful by continually to physically touch me. I reported it to the front desk, but there was no way to identify who he was with no cameras and several different staff members and guest. So I do think some kind of safety precaution should be put in place. Maybe some cameras. No one should have to go through this as a guest. Unfortunately ruined my experience aside from the beauty that I experienced before.
Stayed 2 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Kaiwen

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful, BUT we didn’t get the tour around the villa and the cleansing ceremony because of unknown reasons. It led to some confusion, ie, finding the restaurants and the activity spots. We missed one of our yoga class in the morning because it took too much time to find the proper place and some of the staff aren’t that helpful. One line summary: hotel is nice but the service needs improvement
Stayed 1 night in Nov 2024

10/10 Excellent

Hélène

Stayed 1 night in Nov 2024

2/10 Terrible

Jordan, Prescott

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Things are not as they seem at Azulik. Architecture is stunning, however there is not lights in the room instead only candles. There is no hot water so if you want to use the expensive soaking tub you’ll have to shiver the entire time. The jungle villas are dark, decrepit and worn down. I would recommend staying elsewhere since the price tag does not accurately reflect what you get and visiting Azulik just to walk around the property,
Stayed 1 night in Nov 2024

4/10 Poor

Tijana

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

sady

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Roya

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 4 nights in Oct 2024

4/10 Poor

Liene

Travelled with group
Disliked: Cleanliness, staff & service, amenities
The price-to-value ratio is far too high. The property positions itself as a 5-star luxury hotel; however, the service falls short and barely reflects 2 stars at best. The staff is unprepared to handle unusual situations, such as emergencies requiring urgent medical help. Travelers should keep in mind that it may take 30 minutes for an ambulance to arrive, and the staff seems unsure of what to do in the meantime. The prices at the restaurant and for other services are unreasonably high, which is evident in the Google ratings for the dining options. For morning yoga, the instructor didn’t show up, and the staff attempted to resolve this by asking a different staff member (who was not a yoga teacher) to lead the class. This was obvious to everyone and not a professional way to handle the situation. The staff also didn’t inquire about our satisfaction or request feedback, which speaks volumes. While the architecture of the property is spectacular, I recommend visiting the rooftop for a drink and sunset views rather than staying at the hotel itself—it simply isn’t worth it.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ngoc Thanh Huynh, Westminster

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish they have light in this property at night
Stayed 2 nights in Oct 2024

4/10 Poor

Socheata

Stayed 2 nights in Sep 2024

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, property conditions & facilities
This was the BEST resort. Amazing experience. 10/10. The location was great too.
Stayed 3 nights in Aug 2024

10/10 Excellent

BEE, Dacula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit but do not stay
I found the place massively disappointing, service was awful, standard rooms are very dated now and need a refresh and we couldn’t even check in until 5pm but yet they send me several messages on check out day to ensure I was out by 11am even after saying I wanted an extra hour due to the 2 hour delay at check in! No lighting is an issue, means the girls can’t do their makeup and to be honest it’s just dangerous as you can’t see a think, I even knocked a candle over as they are not secured to anything and as the entire place is wood that’s not ideal. The prices are ridiculous, Kin Toh cheapest main course is £60 and I’ve had a better pasta in Wetherspoons! Overall I was just very disappointed which was a huge shame, visit the museum or bar for your Insta pics but don’t stay here or eat here
Stayed 1 night in Oct 2024

6/10 Okay

Bharat

Disliked: Cleanliness
Azulik - Avoidable
Mosquitoes in the room made life tough. No wifi made it difficult to communicate with staff for anything. Towels smell of spa oils. Not many options for dining. Overall experience was below expectations though staff is very helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Tahseer

Disliked: Cleanliness, amenities, property conditions & facilities
No water for 2 days and no electricity on Thursday while we were there , staff said sorry and said they can’t do much we have to deal with it
Stayed 4 nights in Aug 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Alicia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Azulik Tulum is a beautiful hotel, perfect for taking pictures. However, that's about it. The room was dirty and had stains on the curtains! It's a place to visit for a short while, snap some photos, and that's it. The waitstaff at the restaurants were very nice, but the beach area is small, and the water was full of seaweed and murky. Additionally, the hotel's location is not great, as it's not close to other beach clubs and restaurants. It's simply not worth staying overnight at this hotel. Make sure to read the reviews carefully before deciding to book.
Stayed 2 nights in Aug 2024

8/10 Good

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Katherine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

yaser

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best
Stayed 1 night in May 2024

4/10 Poor

azi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm hyped and overpriced for what it is. You have no privacy in the rooms. The rooms are old and they smell. AC wasn't working. The rooms only have candles and no light. bathtub wasn't working and they failed to fix it.
Stayed 3 nights in Jul 2024

10/10 Excellent

Hediyeh

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 4 nights in Jul 2024