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Hotel Polo Orchid

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Polo Orchid

Front of property
Premier Twin Room, 1 Bedroom | In-room safe, desk, free WiFi
Free self-parking
Reception
Cleanliness standards

Reviews

6.0 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
Opp. Central School, Arai Mile, West Garo Hills, West Garo Hills, Meghalaya, 794101
  • Botanical Park
    5 min walk
  • Nokrek National Park
  • Nehru Park
    4 min drive

Room options

View all photos for Executive Suite

In-room safe, desk, free WiFi

Executive Suite

  • 55 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Twin Room, 1 Bedroom

Premier Twin Room, 1 Bedroom | In-room safe, desk, free WiFi

Premier Twin Room, 1 Bedroom

  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Presidential Double Room, 1 Bedroom

Presidential Double Room, 1 Bedroom | In-room safe, desk, free WiFi

Presidential Double Room, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

About this property

Hotel Polo Orchid

Hotel in West Garo Hills with 24-hour front desk and restaurant
A restaurant, a business centre and a meeting room are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Hotel Polo Orchid offers 14 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, slippers and complimentary toiletries. This West Garo Hills hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Hotel Polo Orchid, you're just a quick walk from Botanical Park. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include newspapers, a front desk safe and a business centre
  • Just a 5-minute walk from Botanical Park and a 4-minute drive from Nehru Park
There's a restaurant on site. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Hotel Polo Orchid also features tour/ticket assistance, a garden, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3-star West Garo Hills hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Hotel Polo Orchid has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 500 to 1,000 per person
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • No lift

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: 10 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: INR 1200

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Polo Orchid

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1500.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 500 to 1000 per person
  • Late check-out fee: INR 1200 (subject to availability)
  • Rollaway bed fee: INR 1500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Polo Orchid Tura
Hotel Polo Orchid
Polo Orchid Tura
Polo Orchid
POLO ORCHID HOTEL TURA
Hotel Polo Orchid Tura
Hotel Polo Orchid Hotel
Hotel Polo Orchid West Garo Hills
Hotel Polo Orchid Hotel West Garo Hills

Hotel Polo Orchid Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 2 out of 4 reviews" "
Rating 4 - Poor. 1 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

SVR

Business traveller
Liked: Staff & service, property conditions & facilities
Nice location, friendly staff especially front office and the Manager. The place is quiet and rooms very spacious. Need to improve breakfast options also the staff at breakfast need to be more brisk and prompt- they were very slow and sleepy on all the days I stayed!
Stayed 3 nights in Jan 2020

4/10 Poor

Pratik

Disliked: Cleanliness, property conditions & facilities, room comfort
The only hotel in Tura and there is no escape
The only hotel in Tura and there is no escape. High prices compared to the facilities available.
Stayed 1 night in May 2018

6/10 Okay

DEBANANDA

Liked: Cleanliness, room comfort
The hotel did not have our booking confirmation that was done on line through your portal. However, they were nice enough to accommodate us as rooms were available. Net connectivity was very poor and therefore we could not confirm our booking to them even after informing them of our Confirmation No. which is 8076085019816. Next day the net connectivity improved and I could inform your portal of our problem. I was told that the problem arose as the Hotel Polo Orchid had changed their e-mail ID without informing hotel.com which the Manager of the hotel flatly denied. Our stay at the hotel otherwise was quite comfortable. Also, hotel did not have much information on places of tourist interest in and around Tura.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Its not Value for Money, only rooms are spacious rest nothing special.