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Executive Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Suite, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Hilton Turin City Centre, you're just a quick walk from Susa Valley. Features include free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine and garden views while dining at Primo Torino
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include free babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym and a playground
  • Within a 10-minute walk of Susa Valley and Egyptian Museum Torino
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hilton Turin City Centre ratings based on 10 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton Turin City Centre

Everyone (7) Couples (2) Business (1)
1 out of 5

Not Like it at all

One of the worst hotel i have ever been .. 100% i will not stay in this hotel

Posted by , from geneva on 20 Apr 2017

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4 out of 5

Posted by on 13 Jul 2020

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4 out of 5
Établissement et chambre très propre. Personnel accueillant et parle également le français

Posted by on 7 Jul 2019

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Comment from Hotel Management

29 Jan 2020 by Allegroitalia Golden Palace

Gentile Anonymous, grazie di averci recensito e siamo contenti che la struttura e il personale abbiano soddisfatto le vostre aspettative. Vi auguriamo buona giornata.

1 out of 5
Völlig überteuert, überall lauern Geld-Fallen, alles kostet extra. Sogar das modrig riechende Wellness muss man bezahlen. Kein Komfort, Zimmer wie in jedem anderen 2-Sterne Hotel auch.

Posted by on 21 May 2019

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4 out of 5
sehr schöne Zimmer mit einem grossen Badzimmer und nahe am Zentrum

Posted by , from Solothurn, ch on 4 Feb 2019

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Comment from Hotel Management

8 Feb 2019 by Direttore Allegroitalia Golden Palace

Dear P, Thank you very much for your kind review. We are happy to read that we met your expectations and we look forward to welcoming you back. Kindest regards S.E. Casadei

4 out of 5

Posted by on 4 Feb 2019

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3 out of 5
Positif: propre, bien situé, Négatif: accès aux Wellness et SPA en plus, pas de prises vers les tables de nuit, bouilloire rempli de calcaire, bruyant

Posted by on 3 Feb 2019

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Comment from Hotel Management

10 Feb 2019 by Direttore Allegroitalia Golden Palace

Cher client, Merci beaucoup d'avoir pris le temps d'examiner notre hôtel et de nous faire savoir que votre séjour n'a pas répondu à vos attentes. Nous essayons continuellement d’améliorer notre service et nous ferons bon usage de vos suggestions. Nous espérons avoir l'occasion de vous accueillir à nouveau dans un proche avenir pour vous surprendre positivement. Sincères amitiés S.E.Casadei

4 out of 5
Personnel accueillant et bien situé. Proche du centre ville

Posted by on 5 Jan 2019

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2 out of 5
Vieux palace assez central mais en perte de vitesse des années 80 ou 90, peu adapté à l'ère numérique, qui tente de survivre en pratiquant des prix excessifs sur tous les services: restaurant hors de prix, service en chambre très surtaxé, parking à 35.- Euros la nuit, alors qu'on peut parquer pour 10.- E la nuit à 100 mètres... et aussi manque de prises pour charger E-phones et ordis autour des lits. Aucune chaîne de TV française ou suisse, hormis TV5, par contre CCTV, BBC, CNN etc... Ils visent les fortunes russes et chinoises qui ignorent les tarifs réels pratiqués en Italie, juste à côté de l'hôtel. Petite chambre, petit lit, vue sur des échafaudages... chambre sombre, mais confortable.

Posted by on 4 Jan 2019

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Comment from Hotel Management

6 Jan 2019 by Iacopo C.

Cher invité, Nous sommes désolés de lire votre critique. Nous vous invitons à revenir au Golden Palace pour vous surprendre positivement. Salutations

5 out of 5

Dienstreise, 1 Nacht, formidabel !!

Tolles zentral-gelegenes Hotel mit sehr guten Ausstattung und Komfort. Recht nettem Personal, und vermutlich auch guter Küche - jedoch nicht ausprobiert. Rein optisch eine Augenweide !! Für eine erholsame Nacht inmitten Turins sehr zu empfehlen.

Posted by on 17 Dec 2015

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About the Allegroitalia Golden Palace

Location via dell'Arcivescovado 18, Turin, TO 10121

Renovations + Closures

The following facilities are closed on Sunday:

  • Restaurant

Property Features

Hilton Turin City Centre offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1475 square feet (137 square metres) and includes conference space. A library, a terrace, and a complimentary children's club are also featured at the family-friendly Hilton Turin City Centre. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This Turin hotel is smoke free.

  • 195 guestrooms or units
  • 5 levels
  • 2 buildings
  • Conference rooms
  • 1475 sq ft of conference space
  • 137 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (free)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (free)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Turin (TPY-Porta Nuova Rail Station) (0.9 km / 0.5 mi)
  • Metro station: Re Umberto Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hilton Turin City Centre offers 195 accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include a rainfall showerhead, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Primo Torino – Overlooking the garden, this restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Hilton Turin City Centre offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per night.

Pet Policy

  • Pets: EUR 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit/debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts credit or debit cards, Visa, Mastercard, Diners Club, JCB International and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 48 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.80 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 80 per room (one-way)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 100
  • Rollaway bed fee: EUR 100.0 per night
  • Facilities fee: EUR 30 per person, per day and includes use of: sauna; spa tub; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Golden Palace Hotel Turin
  • Golden Palace Turin
  • Hotel Golden Palace
  • AllegroItalia Golden Palace Hotel Turin
  • AllegroItalia Golden Palace Hotel
  • AllegroItalia Golden Palace Turin
  • AllegroItalia Golden Palace
  • Golden Palace Hotel
  • Allegroitalia Golden Palace
  • Hilton Turin City Centre Hotel
  • Hilton Turin City Centre Turin
  • Hilton Turin City Centre Hotel Turin

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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