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12 Oaks Hotel

2.5 star property

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Photo gallery for 12 Oaks Hotel

Exterior
Seasonal outdoor pool
Standard Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets
Reception
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
3100 W Northwest Loop 323, Tyler, TX, 75702
  • Caldwell Zoo
    ‪3 min drive‬
  • Tyler Municipal Rose Garden Center and Museum
    ‪5 min drive‬
  • Tyler Junior College
    ‪8 min drive‬
  • Tyler, TX (TYR-Pounds Regional)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About this property

12 Oaks Hotel

Motel in Tyler with seasonal outdoor pool and 24-hour front desk
This motel features a seasonal outdoor pool, laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance.
12 Oaks Hotel offers 40 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit.

This Tyler motel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the motel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at 12 Oaks Hotel. During your stay, you'll be within walking distance of Caldwell Zoo. You'll find features such as free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities and multilingual staff
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Caldwell Zoo and a few minutes from Texas College
12 Oaks Hotel offers its guests a seasonal outdoor pool, multilingual staff, and laundry facilities. Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this Tyler motel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:30 AM to 9:30 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

12 Oaks Hotel
12 Oaks Hotel Tyler
12 Oaks Tyler
12 Oaks Hotel Motel
12 Oaks Hotel Tyler
12 Oaks Hotel Motel Tyler

12 Oaks Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 597 out of 1001 reviews
Rating 8 - Good. 271 out of 1001 reviews
Rating 6 - Okay. 71 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Alexis

Stayed 1 night in Jan 2025

10/10 Excellent

Latasha

Stayed 1 night in Jan 2025

10/10 Excellent

Hugh

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Latasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Latasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Lakreshia

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Dec 2024

2/10 Terrible

Christina

Disliked: Staff & service, amenities, property conditions & facilities
I could not even stay in this property, I felt incredibly unsafe. When reaching out to both Expedia and the property directly, I was told I was out of luck and would not be granted a refund. I will by filing directly with my bank. DO NOT STAY HERE. THIS IS NOT A HOTEL. IT IS A MOTEL IN A SKETCHY AREA OF TOWN.
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stay Upstairs
Staff was nice. Rooms were nice and clean. Unfortunately I was on the bottom floor with people above me stomping around all night. They offered to move me upstairs as they had no other rooms downstairs, but I had a hurt knee so I could not accept. I finally gave up trying to get any sleep about 3am. So I just left in the middle of the night and headed home. If you get an upstairs room you will probably enjoy your stay here. But if the people above you are rude and your downstairs. It's going to be a long night. Stay upstairs, especially if its busy. For best results.
Stayed 1 night in Dec 2024

10/10 Excellent

Erica

Stayed 1 night in Dec 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alexis

Stayed 1 night in Dec 2024

10/10 Excellent

Chandia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas, Marietta

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for an overnighter, sort of like a slightly cleaner Red Roof Inn. Good experience, parked my trailer out in the lot—no issues.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love each & every staff member very helpful each visit.
Stayed 1 night in Dec 2024

6/10 Okay

Damien

Liked: Cleanliness, staff & service
Clean and tidy , checkin was easy and very informative , facilities were as described with no surprises , perfect for the rate and weary driver
Stayed 1 night in Dec 2024

6/10 Okay

Samuel

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Latasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very clean and the beds are very comfortable but they don't offer premium cable channels. But overall this is a very clean and safe motel.
Stayed 1 night in Dec 2024

2/10 Terrible

Elizabeth

Travelled with partner
Liked: Cleanliness
It feels like a luck of the draw when it comes to how safe you’ll feel there and we keep getting the short straw
Stayed 1 night in Dec 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024