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Royal Hainaut Spa & Resort Hotel

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December 2024
January 2025

Photo gallery for Royal Hainaut Spa & Resort Hotel

Indoor pool, open 7:00 AM to 9:00 PM, pool loungers
Exterior
Indoor pool, open 7:00 AM to 9:00 PM, pool loungers
Indoor pool, open 7:00 AM to 9:00 PM, pool loungers
Presidential Suite, 2 Bedrooms | Premium bedding, minibar, in-room safe, desk

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
6 Place De L'Hôpital Général, Valenciennes, 59300
  • Valenciennes Town Hall
    7 min walk
  • Jardin des Floralies
    8 min walk
  • Fine Arts museum
    10 min walk
  • Lille (LIL-Lesquin)
    41 min drive

Room options

View all photos for Chambre Deluxe

Chambre Deluxe | Premium bedding, minibar, in-room safe, desk

Chambre Deluxe

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Suite (Duplex)

Traditional Suite (Duplex) | Premium bedding, minibar, in-room safe, desk

Traditional Suite (Duplex)

  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Chambre Prestige

Chambre Prestige | Premium bedding, minibar, in-room safe, desk

Chambre Prestige

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Living area | Flat-screen TV

Presidential Suite, 2 Bedrooms

  • 80 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms | Living area | Flat-screen TV

Royal Suite, 2 Bedrooms

  • 119.0 sq m
  • Sleeps 5
  • 2 King Beds

Similar properties

Exterior
Novotel Valenciennes
Pool
Pet-friendly
Free WiFi
Restaurant
4.1 out of 5, Very good, (399)
The price is €132
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Novotel Valenciennes

About this property

Royal Hainaut Spa & Resort Hotel

Hotel with 2 restaurants, a quick walk to Fine Arts museum
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a snack bar/deli.
Royal Hainaut Spa & Resort Hotel offers 79 accommodations with minibars and espresso makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.
Spa by Royal Hainaut has 8 treatment rooms. Services include massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

During your stay at Royal Hainaut Spa & Resort Hotel, you're just a quick walk from Valenciennes Town Hall. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Italian cuisine at La Storia, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with massages at Spa by Royal Hainaut
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Within a 10-minute walk of Fine Arts museum and Musée des Beaux-Arts
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Royal Hainaut Spa & Resort Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A business centre and 11 meeting rooms are available. A 24-hour fitness centre, spa services, and a terrace are also featured at the business-friendly Royal Hainaut Spa & Resort Hotel.

This Valenciennes hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
La Storia – This fine-dining restaurant specialises in Italian cuisine and serves lunch and dinner. Reservations are required.
La Galerie – This brasserie specialises in local cuisine and serves lunch and dinner. Reservations are required. Open daily.
L'Atrium Bar Lounge – On-site lobby lounge. Open daily.
Royal Bar – On-site bar. Open selected days.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 24 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 23 for adults and EUR 10 for children
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • L'Atrium Bar Lounge
  • La Galerie
  • La Storia
  • Royal Bar

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 11 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 18.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 for adults and from EUR 10 for children
  • Nearby parking fee: EUR 24 per day (164 ft away)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 18.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Royal Hainaut Spa Resort Hotel Valenciennes
Royal Hainaut Spa Resort Hotel
Royal Hainaut Spa Valenciennes
Royal Hainaut Spa & Resort
Royal Hainaut Spa & Resort Hotel Hotel
Royal Hainaut Spa & Resort Hotel Valenciennes
Royal Hainaut Spa & Resort Hotel Hotel Valenciennes
Royal Hainaut Spa Resort Hotel Valenciennes
Royal Hainaut Spa Valenciennes
Hotel Royal Hainaut Spa & Resort Hotel Valenciennes
Valenciennes Royal Hainaut Spa & Resort Hotel Hotel
Royal Hainaut Spa & Resort Hotel Valenciennes
Royal Hainaut Spa Resort Hotel
Royal Hainaut Spa
Hotel Royal Hainaut Spa & Resort Hotel
Martin's Hotel Du Hainaut
Royal Hainaut Spa Valenciennes

Royal Hainaut Spa & Resort Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 90 out of 116 reviews" "
Rating 8 - Good. 17 out of 116 reviews" "
Rating 6 - Okay. 6 out of 116 reviews" "
Rating 4 - Poor. 1 out of 116 reviews" "
Rating 2 - Terrible. 2 out of 116 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

richard

Stayed 1 night in Jun 2024

10/10 Excellent

Alejandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Liina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is absolutely gorgeous, beautifully renovated old military hospital, high ceilings, sympathetic materials, amazing glazed lobby, most beautiful spa i have seen for a long time. The town is quite nice but nothing very special, had few drinks in the lovely square which was nice. Art museum was closed till 2024? and townhall under renovation.
Stayed 2 nights in Jul 2022

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 2 nights in Jun 2022

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Hotel
Wow. Amazing hotel.
Stayed 1 night in Nov 2021

10/10 Excellent

Harvey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to fault Absolutely lovley
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

pascal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing place!
Wonderful location and service
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and relaxing stay
Beautiful hotel and spa. Super pool. Very stylish interior throughout hotel. Very nice room (we stayed in a suite). Lovely food and good service. Would highly recommend and will definitely return.
Hallway downstairs
Front of hotel
Pool
Bar
Stayed 3 nights in Jul 2020

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Room
It was by far the best room I have ever stayed in. AMAZING!!!!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedoom was beautiful but draughty from the large windows. Lovely furnishings and design. The pool and spa are fabulous. Overall a fantastic hotel with super facilities and a great destination.
Stayed 4 nights in Jan 2020

6/10 Okay

Linda

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
3rd time not a charm
Third time at Royal Hainault and things have gone a bit off. 2 days with no towels available at the pool. The last night at the hotel our room wasn’t cleaned even after assurances they would clean it. Argumentative bar staff who despite a dry martini on the menu bring you a sea breeze and on the second attempt tell you they’re making the drink their way not the way you asked (light vermouth not 2/3rds). The food is divine and the physical hotel and rooms divine. The service just needs work.
Stayed 3 nights in Dec 2019

8/10 Good

rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, the only problem - all restaurants close at 10.30. It would be also nice to have a bathrobe in the room.
Stayed 3 nights in Aug 2019

10/10 Excellent

Bianka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ambiance!
Amazing hotel with ac, pool, and sauna. Great bar and good restaurant on site. Comfortable beds, very quiet, generous bathroom. Making a business trip much more enjoyable!
Stayed 3 nights in Jul 2019

10/10 Excellent

Vevilin, Amsterdam, Netherlands

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We booked this hotel for our wedding anniversary weekend and so glad we did. Absolutely stunning and beautifully designed hotel. Everything about this hotel is beautiful just like all the photos we saw in their website. The staffs are very friendly and helpful. Great location, a short walking distance to the center of town. We had a lovely stay and would highly recommend!
Stayed 1 night in Jul 2019

6/10 Okay

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful place, but not honorable. Even after you make a reservation and have fully paid weeks in advance. At a moments notice (the day before), they suddenly displace you to a cheaper hotel by the train tracks and offer you a drink as compensation when the other place is half the price and without any of the amenities. Finally negotiated a dinner as compensation for the headache.
Stayed 1 night in Jun 2019

10/10 Excellent

veronique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super sejour
Stayed 1 night in Jun 2024

10/10 Excellent

fabienne

Stayed 1 night in Jun 2024

10/10 Excellent

Jean Luc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique hôtel 6m de hauteur sous plafond dans la chambre! Impressionnant! Piscine immense, une des toutes meilleures piscines d’hôtel que j’ai vu voir
Stayed 1 night in Jun 2024

10/10 Excellent

Henri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Formidable
Parfait, hôtel formidable !
Stayed 1 night in May 2024

10/10 Excellent

CAMILLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belle hôtel. Chambre agréable mais les rideaux laisse entrer la lumière.
Stayed 1 night in May 2024

10/10 Excellent

sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024