Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

Exterior
Standard Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Business centre
Lobby
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Gym

Explore the area

Map
8368 Alexandra Rd, Richmond, BC, V6X4A6
  • Lansdowne Centre
    ‪8 min walk‬
  • Aberdeen Centre
    ‪14 min walk‬
  • CF Richmond Centre Mall
    ‪3 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪13 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(38 reviews)
  • Sleeps 4
  • 2 Double Beds

Deluxe 2 Double Beds

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

Deluxe King

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

Hotel with free airport shuttle, a quick walk to Lansdowne Centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Grand Park Hotel Vancouver Airport, Ascend Hotel Collection offers 140 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels and pay-per-view films. Fridges and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Grand Park Hotel Vancouver Airport, Ascend Hotel Collection's great location. During your stay, you're just a quick walk from Lansdowne Centre. Features include free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Enjoy American cuisine while dining at Bella Roma Italiano Bar
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 8 minutes by foot from Lansdowne Centre and a 3-minute drive from CF Richmond Centre Mall
  • Free airport shuttle service
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 6 meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4521 square feet (420 square metres) and includes a conference centre. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Grand Park Hotel Vancouver Airport, Ascend Hotel Collection. A roundtrip airport shuttle is free at scheduled times. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Richmond hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10 AM.
Bella Roma Italiano Bar – This restaurant specialises in American cuisine and serves breakfast and dinner.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4:00 AM to midnight at scheduled times
  • Parking on site (CAD 14 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10 AM for a fee: CAD 22 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bella Roma Italiano Bar

Things to do

  • 24-hour gym
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (4,521 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lever door handles
  • Lift (185 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property's shuttle picks up and drops off at Vancouver International Airport and South Terminal upon request. Guests should contact the property upon arrival using the courtesy phone in the shuttle pick up area

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 22 to 35 per person
  • Self-parking fee: CAD 14 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Park Hotel Vancouver Airport, Ascend Hotel Collection offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Hotel Vancouver Airport
Four Points Sheraton Vancouver Airport
Four Points Vancouver Airport
Sheraton Four Points Vancouver Airport
Four Points Sheraton Vancouver Airport Hotel
Four Points Richmond
Four Points By Sheraton Vancouver Airport Hotel Richmond
Richmond Four Points
4 Points By Sheraton Vancouver Airport
Grand Park Vancouver Airport
Four Points by Sheraton Vancouver Airport

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 966 out of 2230 reviews" "
Rating 8 - Good. 638 out of 2230 reviews" "
Rating 6 - Okay. 340 out of 2230 reviews" "
Rating 4 - Poor. 148 out of 2230 reviews" "
Rating 2 - Terrible. 138 out of 2230 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it’s good. The only complaint is the bathroom smells. Hopefully they can clean it thoroughly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, room comfort
Very Happy
Traveling back from Australia very tired great check in Had dinner in Hotel restaurant bery good
Stayed 2 nights in Oct 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like that it was close to airport and lots of choices for eating. It was clean, staff were friendly. We could have breakfast in the hotel. And that it was easy to park the car.
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Disliked: Staff & service
no room service what so ever, never available. Staff entering without permission in the morning multiple times while I’m still in bed. Never able to deliver anything
Stayed 1 night in Oct 2024

10/10 Excellent

KELLY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked last minute. Easy to get to with airport shuttle. Clean - quiet
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing. The neighborhood around it is in decline
Stayed 1 night in Aug 2024

10/10 Excellent

TENNYSON, BROOKLYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a quite a nice property and close to the airport and it has a shuttle service. Quite reasonable and the stay was nice.
Stayed 1 night in Oct 2024

8/10 Good

Kum Choy

Liked: Cleanliness, staff & service
Conveniently located, dining good. An older hotel got stuck in the elevator for over an hour.
Stayed 2 nights in Oct 2024

8/10 Good

robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

6/10 Okay

kathy

Travelled with partner
Disliked: Cleanliness
great location with lots of restaurants and shopping in the area. room was outdated, counters were dusty, and bathroom tub had mold. parking was $10/night. not sure if it’s worth the price
Stayed 2 nights in Oct 2024

8/10 Good

sung hyun

Business traveller
Liked: Staff & service, amenities
Everything was good except for the parking fee that they charge.
Stayed 1 night in Oct 2024

6/10 Okay

Fiston

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Collins

Travelled with family
Disliked: Property conditions & facilities
You have to request room clean before 10am or your room will not be cleaned. You have to go to front desk every time you need anything including towels. They always run out of bath towels at night. They gave hand towels instead. We saw several big rats running around. The duvet was stinky, don’t think they changed it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Brian

Stayed 1 night in Oct 2024

10/10 Excellent

Clarisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Lingyu

Stayed 1 night in Oct 2024

8/10 Good

Ingo, Aloha

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It a decent property with a few amenities. The beds were extremely comfortable. And Wi-Fi was good. There is a restaurant on site, but we did not try it. When you open the webpage for the restaurant, the first thing you see is a notice from the web developer about not getting paid for his work. Pretty tacky if you ask me. All the staff were friendly and helpful, and the shuttle bus was timely. There are other eating options right around the hotel.
Stayed 1 night in Oct 2024

6/10 Okay

Allan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very good the location and the room is very clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Stayed 1 night in Oct 2024

10/10 Excellent

Penny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We only had one night before a flight but I would highly recommend this property. Staff were outstanding, the shuttle was great and they even kept the kitchen open for us to have a quick bite.
Stayed 1 night in Sep 2024

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 4 nights in Oct 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
P
Stayed 1 night in Oct 2024

4/10 Poor

Mi

Stayed 1 night in Oct 2024