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Lonsdale Quay Hotel

4.0 star property
VIP Access

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Photo gallery for Lonsdale Quay Hotel

Front of property – evening/night
Children’s play area – outdoor
Terrace/patio
Interior
Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Room service
  • Gym
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
123 Carrie Cates Crt, North Vancouver, BC, V7M3K7
  • Lonsdale Quay Market
    ‪1 min walk‬
  • Rogers Arena
    ‪13 min drive‬
  • Canada Place
    ‪14 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪48 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Executive Room, 1 King Bed

  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Executive Room, 2 Queen Beds

  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Deluxe Room, 2 Queen Beds

  • 30 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 30 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Executive Room, 1 Queen Bed

  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

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Front of property – evening/night

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  • Pet-friendly
  • Free WiFi
4.7 out of 5, Exceptional, (1797)
The price is €267
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includes taxes & fees
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About this property

Lonsdale Quay Hotel

Convenient ski access, steps away from Lonsdale Quay Market
Cosy up to a roaring lobby fireplace at Lonsdale Quay Hotel after an exciting day on the slopes.
Lonsdale Quay Hotel offers 70 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This North Vancouver hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision. Guests aged under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around Lonsdale Quay Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Lonsdale Quay Market. Features include free WiFi in public areas, plus a gym and a 24-hour business centre.
  • Free WiFi and wired Internet
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, bicycles to rent and a playground
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Steps from Lonsdale Quay Market and 7 minutes by car from Capilano Suspension Bridge
  • Ski shuttle service available for a fee
  • Pets welcome for a fee
WiFi and wired Internet are free in public spaces. A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 1798 square feet (167 square metres) and includes a conference centre. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Lonsdale Quay Hotel. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This Art Deco North Vancouver hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), Czech, English, Filipino, French, Hindi, Portuguese, Slovak, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle (surcharge)
  • Covered parking on site (CAD 28.75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 15 to 30 for children

Things to do

  • Bicycle rentals
  • Gym
  • Playground
  • Shopping centre

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (1,798 square foot of space)

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Hardwood flooring in room
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per accommodation, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Cots (infant beds) are available for CAD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults and CAD 15.00 to 30.00 for children
  • Covered self-parking fee: CAD 28.75 per night (in/out privileges)
  • Pet fee: CAD 35.00 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 25.0 per day
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Lonsdale
Hotel Lonsdale Quay
Lonsdale Hotel
Lonsdale Quay
Lonsdale Quay Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay North Vancouver
Quay Hotel
Lonsdale Quay Hotel Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay Hotel Hotel North Vancouver

Lonsdale Quay Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 888 out of 1821 reviews
Rating 8 - Good. 535 out of 1821 reviews
Rating 6 - Okay. 227 out of 1821 reviews
Rating 4 - Poor. 98 out of 1821 reviews
Rating 2 - Terrible. 73 out of 1821 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Quay is perfectly located for a walkable Vancouver stay. Close to great variety of restaurant up Lonsdale, any shop or entertainment you could need, the best part of any stay here is the wonderful staff.
Stayed 4 nights in Dec 2024

6/10 Okay

Jane

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice ocean view room
Stayed 1 night in Dec 2024

10/10 Excellent

Aiden

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is placed directly on top of a food court with exceptional options and eclectic shops. It is but a 4-5 minute walk to the shipyards and less to walk to the seabus. The room was exceptionally clean, but it is not new or in any way exciting. However, its cleanliness is a standout. The staff at check in were very helpful and kind. Parking is located in public paid parking under the hotel. Overall, I would recommend staying here.
Stayed 1 night in Dec 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Krassimir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Stayed 1 night in Dec 2024

8/10 Good

Afroz

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We went there for thanks giving long weekend. We received noise complaints as our 1 year old wanted us to carry him all the time which was hard. It was very convenient go explore around as there were lots of dining options in the mall down stairs. When we went there there was Christmas market and ice skating options as well. As my little one was bit noisy I took him down stairs in the shopping mall where there was play area for little ones. The parking was bit expensive and hard to come in as there was only one way to come in. The rooms were ok size but we got the harbor view that was nice.
Stayed 2 nights in Nov 2024

8/10 Good

Roderick, Sechelt

Stayed 1 night in Dec 2024

10/10 Excellent

Ping

Stayed 1 night in Dec 2024

10/10 Excellent

Bogdan

Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly and clean
Stayed 3 nights in Oct 2024

10/10 Excellent

Ehsan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice except parking $29 too much
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very easy to SeaBus to downtown. Parking when arriving at the hotel is a bit difficult to find. Great place to stay
Stayed 1 night in Dec 2024

6/10 Okay

Susan, Chilliwack

Disliked: Staff & service, property conditions & facilities
Restaurant and bar was closed, as was the market next door.
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Stayed 1 night in Dec 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable King Size room!
Although the room was a bit dated, it was extremely comfortable and clean! Beautiful view of the city from the big windows. Also, pet friendly and comfortable for my furry friend! Great as always as I generally chose Lonsdale Quay Hotel for stays in Vancouver.
Stayed 1 night in Dec 2024

10/10 Excellent

Malcolm

Stayed 1 night in Dec 2024

8/10 Good

douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of things to do around the hotel. Room was clean, staff was friendly. Your basic room with a great location and good value.
Stayed 1 night in Dec 2024

10/10 Excellent

SANGGEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Mark

Stayed 9 nights in Nov 2024

8/10 Good

Payam

Stayed 1 night in Dec 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel. Patking entrance can be tricky with the access very congested when buses are running. Staff are wonderful and friendly. We enjoyed shopping and eating in the market and nearby restaurants. Easy access to downtown by water taxi saved time and trouble getting to meetings. The main elevator was down while we were leaving there. Staff offered to find maintenance to operate another one but we had no time and fortunately just one small bag to take down stairs.
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are always amazing and are keen to accommodate!
Stayed 1 night in Dec 2024