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Lonsdale Quay Hotel

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Lonsdale Quay Hotel

Front of property – evening/night
Interior
Children’s play area – outdoor
Terrace/patio
Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Room service
  • Gym
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
123 Carrie Cates Crt, North Vancouver, BC, V7M3K7
  • Lonsdale Quay Market
    1 min walk
  • Granville Street
    12 min drive
  • Vancouver Waterfront
    14 min drive
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    25 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Executive Room, 1 King Bed

  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Executive Room, 2 Queen Beds

  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Deluxe Room, 2 Queen Beds

  • 30 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 30 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Executive Room, 1 Queen Bed

  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Lonsdale Quay Hotel

Convenient ski access, steps away from Lonsdale Quay Market
Cosy up to a roaring lobby fireplace at Lonsdale Quay Hotel after an exciting day on the slopes.
Lonsdale Quay Hotel offers 70 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, designer toiletries and complimentary toiletries.

This North Vancouver hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision. Guests aged under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around Lonsdale Quay Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Lonsdale Quay Market. Features include free WiFi in public areas, plus a gym and a 24-hour business centre.
  • Free WiFi and wired Internet
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a playground and bicycles to rent
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Steps from Lonsdale Quay Market and 7 minutes by car from Capilano Suspension Bridge
  • Ski shuttle service available for a fee
  • Pets welcome for a fee
WiFi and wired Internet are free in public spaces. A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 1798 square feet (167 square metres) and includes a conference centre. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Lonsdale Quay Hotel. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This Art Deco North Vancouver hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), Czech, English, Filipino, French, Hindi, Portuguese, Slovak, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle (surcharge)
  • Covered parking on site (CAD 28.75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 15 to 30 for children

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (1,798 square foot of space)

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Hardwood flooring in room
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per accommodation, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Cots (infant beds) are available for CAD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults and CAD 15.00 to 30.00 for children
  • Covered self-parking fee: CAD 28.75 per night (in/out privileges)
  • Pet fee: CAD 35.00 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 25.0 per day
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Lonsdale
Hotel Lonsdale Quay
Lonsdale Hotel
Lonsdale Quay
Lonsdale Quay Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay North Vancouver
Quay Hotel
Lonsdale Quay Hotel Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay Hotel Hotel North Vancouver

Lonsdale Quay Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 758 out of 1564 reviews" "
Rating 8 - Good. 470 out of 1564 reviews" "
Rating 6 - Okay. 189 out of 1564 reviews" "
Rating 4 - Poor. 84 out of 1564 reviews" "
Rating 2 - Terrible. 63 out of 1564 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Paul

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Parking for the first time traveller is not easy especially when you call and can’t get thru to the front desk at 9pm. There is no specific check in temporary parking area. The logistics of getting my stuff from my car to my room was frustrating as well. Once i figured it out, it just wasn’t easy at all.
Stayed 3 nights in Sep 2024

8/10 Good

Ryan, Cary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and very nice views
Stayed 3 nights in Sep 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Sep 2024

8/10 Good

John, Langley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A super comfy getaway.
The bed was so comfy we passed out right away! Front desk was always helpful, the cleaning staff super friendly and always offering their services. The restaurant was alright, usually it is better but they were out of some ingredients and the food was not like the picture (my boyfriends blt was displayed on regular toast but it came out on a massive ciabatta bun he did not want). The manager was very friendly and refunded the breakfast tickets I bought. I would return to the restaurant but I would not buy the tickets again because I wanna know that I like the food before I commit to 3 days. We love it at this hotel and will stay again. The shops below are so convenient and the crepe/waffle house was delicious. The pressure and heat of the shower was good 👍 looking forward to our next trip here we were treated well. Our bed was a king bed, highly recommend. We could barely touch each other when sleeping haha!
Stayed 3 nights in Sep 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at this hotel many times. It is in an excellent position for catching the sea bus and buses and the market below the hotel. Also, now that the rest of the shipyard has been regenerated, handy for more restaurants and weekly markets. The hotel is comfortable and has the usual amenities. Although this does not detract from it, the hotel could benefit from an update decorwise as it looks very dated and this has not been done during the many years I have stayed there. For the first time I was given a room overlooking the road and not the water. Whether this was the reason or not, but the wi-fi was constantly dropping out whereas it never had in the waterfront rooms. That said, I would still recommend staying at the Lonsdale Quay Hotel.
Stayed 6 nights in Sep 2024

10/10 Excellent

joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful place
It is a very unique hotel inside of a shopping mall. Outside the doors, you can walk downstairs to a market with many shops and food and drink options. We got our food and ate outside at a picnic table overlooking the water and watched the seals swim. The room was nice, clean and comfy and a view of the water. You can also walk next door to the shipyards. So convenient! We loved our stay and would 100% stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small shops, many food venues, farmers markets (including fish), public concerts, and reasonably priced lodging. Right on the bay with sea buses to take you to many tourist destinations. Less pricey than Downtown Vancouver. What's not to like?
Stayed 1 night in Aug 2024

4/10 Poor

Meysam

Stayed 1 night in May 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay to break up our Vancouver stay - on the other side of the harbour. Highly recommend
Stayed 1 night in Jul 2024

4/10 Poor

Julie

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was run down and did not have a good smell. It is a nice hotel and nice location and nice staff but this room has not been renovated.AC was old and noisy.
Stayed 1 night in Sep 2024

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the area, it was so quiet and the amenities around the Pier was amazing. Great Area!
Stayed 2 nights in Sep 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is great.The restraint has the best ceaser salad with grilled chicken.The only down fall is the parking meter doesn’t tell you to hit button 8 for parking over night.I accidentally put 1 number wrong on my license plate and got a violation ticket left on my car that the hotel emailed so I do not have to pay
Stayed 2 nights in Sep 2024

10/10 Excellent

Mike

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always quiet easy access to downtown if you like lots of eating options just a very nice location
Stayed 1 night in Sep 2024

8/10 Good

Robert

Liked: Staff & service
The cates room with hot tub is nice but a little expensive
Stayed 1 night in Sep 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely nice hotel. Clean, quiet and safe.
Stayed 1 night in Sep 2024

8/10 Good

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this place; it is well-located and has plenty to do nearby and within walking distance. The food at the hotel is not the greatest, so I would walk to the many food options around the hotel.
Stayed 2 nights in Sep 2024

8/10 Good

Lesley

Liked: Cleanliness, staff & service, amenities
Very easy to get to public transport, good restaurants and bar options close by, the bar in the hotel has a great view. Maybe looking a little tired and older, but clean and comfortable.
Stayed 2 nights in Sep 2024

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Liked: Amenities
There was a lot of building work around the building work around the shopping area, below the hotel. After 7pm the shopping area was shut so you had to go around the building to get into hotel. I did not leave my card for deposit, because I had problems getting the cash back into my account, so I asked to leave cash and was made to leave $500 for deposit. Though on website/booking said $100. My bedding looked like they never changed and been slept in when I first arrived. Room was big and sufficient. $16 food voucher was handy. View of harbour was limited. Both in photos. It was very time consuming getting from quay to Downtown. I thought it would be quick and easy, but you had to go through long tunnels to get to it. Though cheap if you buy day ticket.
Stayed 2 nights in Aug 2024

10/10 Excellent

Terri

Stayed 1 night in Aug 2024

10/10 Excellent

Arianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, good environment.
Stayed 3 nights in Aug 2024