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Comfort Inn & Suites

2.5 star property

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Photo gallery for Comfort Inn & Suites

Exterior
Suite, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi
Lobby
Seasonal outdoor pool
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Breakfast included
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
1686 East Mount Pleasant Road, Zachary, LA, 70791
  • Copper Mill Golf Club
    ‪4 min drive‬
  • Southern University and A&M College
    ‪15 min drive‬
  • Baton Rouge Zoo
    ‪17 min drive‬
  • Baton Rouge, LA (BTR-Baton Rouge Metropolitan)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking (Larger Room)

Suite, 1 King Bed, Non Smoking (Larger Room) | Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Baton Rouge North by IHG

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, (352)
The price is €158
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Holiday Inn Express Hotel & Suites Baton Rouge North by IHG

About this property

Comfort Inn & Suites

Hotel in Zachary with free breakfast and fitness centre
This hotel features a fitness centre, coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Comfort Inn & Suites offers 70 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites. During your stay, you're just a quick walk from Zachary Youth Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute walk from Zachary Youth Park and 14 minutes on foot from Zachary Branch Library
Comfort Inn & Suites offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. The business-friendly Comfort Inn & Suites also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.
Guests are served a free buffet breakfast daily.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Comfort Inn Hotel Zachary
Comfort Inn Zachary
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites Zachary
Comfort Inn & Suites Hotel Zachary

Comfort Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 166 out of 422 reviews
Rating 8 - Good. 83 out of 422 reviews
Rating 6 - Okay. 59 out of 422 reviews
Rating 4 - Poor. 47 out of 422 reviews
Rating 2 - Terrible. 67 out of 422 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed in both the hotel and hotels.com.
Cancelled my stay and lied to me about it. They told me hotels.com cancelled it. This left us without a room to stay in on a busy night in the city with little vacancies left. Hotels.com has yet to refund me.
Stayed 1 night in Nov 2024

2/10 Terrible

Allen

Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE!
This hotel is horrific. We checked in and stayed about an hour then fled. They have multiple rooms that have been closed by the local health department because of mold. There are multiple air purifiers throughout the building that are dirty and blowing dirty air. The breakfast service has also been closed by the health department. Our door lock was broken and we couldn't lock our door. Our phone didn't work. I called the front desk about 10 times in one hour for a solution to the door not locking and they said they'd send someone up and never did. During one of these calls the clerk came clean about the mold issue. The staff, including the manager, have no clue how to run their computer system to apply and refund payments. The hotel should be condemned or at least required to publicly reveal they have a mold issue. It smells horrible and just feels dirty.
Stayed 2 nights in Nov 2024

2/10 Terrible

Cameron

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
REPULSIVE!
This was the most disgusting hotel I’ve ever stayed at. When I checked in I was informed that the cleaning people didn’t clean all the rooms and they had to turn away like 8 people with reservations. I checked in at 1:30 am. I was exhausted. I got to my room and it was beyond disgusting. The bathroom had not been cleaned. The toilet was not flushed, there were used tissues all on the counter, no toilet paper, used conditioner and the counter was so gross. The lamps didn’t have lamp shades, the phone had no receiver on it and there was still crumbs on the bed side table from the previous person. There was also a used tissue on the floor beside one of the beds. I went back down to the counter and told the guy. He said he would clean a room but it would take 30-40 minutes. I told him to give me the cleaner and let me do it. I had to be up at 6 am and I was not waiting another hour to get the room, so I had to clean my own room. To top it off, I had paid for a king suite and got a double standard. I paid more for the suite but didn’t get it. I am calling HR tomorrow to get my money refunded. I have never experienced anything like that before. The girl at the front office when I checked out couldn’t have cared any less. Don’t waste your money. It was HORRIBLE!
Stayed 1 night in Nov 2024

2/10 Terrible

Jerry

Disliked: Cleanliness, staff & service, property conditions & facilities
Dissatisfied customer! I would sta in the hotel again and wouldn’t recommend to anyone! Stayed in the Comfort Inn hotel 8-10 Nov and we did not have a good experience. To say the least the hotel accommodations were awful! No breakfast and their website was false advertisement. The hotel was dirty, smelt moldy and mildew. The shower was dirty, rusty and clean. Dehumidifiers we’re constantly running at the elevator to your room. The first room issued was not cleaned from the previous guest the bed was used. The corporate manager was there and observed and witnessed some of our concerns: he recommended a discount for our stay and he stated he would be contacting Expedia to reduce our cost. He provided his email : Lea@mehrconsultanes.com in the event you need to reach out to him concerning my discount.
Stayed 2 nights in Nov 2024

2/10 Terrible

Randall

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Not good. Checked in on Sunday and was told Monday morning that they weren’t offering breakfast!! My room had not been vacuumed. There was a stir and white creamer spilled on the carpet when I checked in. My tv did not work. Finally on Monday afternoon I got a different room
Stayed 2 nights in Nov 2024

2/10 Terrible

Terri

Travelled with family
Comfort Inn & Suites had NO availability and Expedia showed a suite available. I paid for the room and upon arrival the room was NOT available! Thankfully for Comfort Inn & Suites and their diligence of trying to make it right being that I was 2-1/2 hours away from home! I will never book anything from Expedia or any other website that shows room availability. It didn’t only happen to me, it happened to 5 others at the same hotel!! Shame!!!
Stayed 1 night in Nov 2024

2/10 Terrible

John

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was filthy and mold. Ceiling leaked water constantly, into our baggage. Door would not close shut. Smell was not inviting
Stayed 2 nights in Oct 2024

10/10 Excellent

Terrell, Prairieville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Great... Will be Back soon!!!
Stayed 1 night in Nov 2024

6/10 Okay

Elijah

Stayed 2 nights in Oct 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
I think its the only hotel in Zachary. Had no problem
Stayed 2 nights in Oct 2024

8/10 Good

Eva Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Jason

Stayed 1 night in Oct 2024

4/10 Poor

Chelsea

Travelled with family
Poor service
We drove 6 hours after booking a hotel room 2 months in advance only To be told our room was given away and They were sold out double beds , then offered a “suit” for our troubles. Walked into the room and it was full of dirty diapers, trash piled on floor, towels all in bathroom floor- beds peed in and left dirty. We did not stay and were told to call for a refund but no refund has been offered- 4 days later. We had to pay $66 more dollars for the only tiny room left in town and half the kids slept on floor. Miserable trip.
Stayed 2 nights in Oct 2024

2/10 Terrible

Lesley

Stayed 2 nights in Oct 2024

4/10 Poor

Gaylord

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poorly managed, cold water, thermostat did not work, no help, dirty
Stayed 2 nights in Oct 2024

2/10 Terrible

Melanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No toilet tissue nor a shower curtain . Smelled like sour carpet and our room had stains all in the floor . We will never stay here again .
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bedding clean, bathrooms terribly dirty. Not enough towels. No washcloths when you ask…said they are out. Not enough toilet paper. Filthy breakfast area.
Stayed 1 night in Oct 2024

2/10 Terrible

Dena

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Health hazard
Room had mold. Very musty smell. Closet was damp with mold spores on shelves. Water would work for 1-2 minutes and shut off or trickle. There were 20-30 people in lobby at various times complaining of same conditions. One patron was there 4 days with no hot water. We run a youth event next door and our customers were not happy with conditions either. Health Unit needs to visit
Stayed 2 nights in Oct 2024

8/10 Good

Elijah

Liked: Room comfort
Food and use towels left in the room
There was a chicken box left in the microwave and used towels in the closet.
Stayed 2 nights in Oct 2024

2/10 Terrible

Kimberly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting
Rooms are disgusting. Mold & mildew. Can’t breathe . My daughter became sick after sleeping in this for 24hrs. Wet floors. Damp sheets and bedding. Nightmare.
Stayed 2 nights in Oct 2024

4/10 Poor

charles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 229 no refrigerator, door doesn't open appropriately.
Stayed 2 nights in Oct 2024

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Great location of your kid is playing ball in Zachary but the hotel rooms need attention
Stayed 1 night in Oct 2024

2/10 Terrible

Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities
The mop and mop buckets in the lobby should've been a red flag not to go to the room. I gaged all the way to the a strong order after getting to room we found someone's stool on the toilet what appeared to be vomit in the carpet, no tissue or towel. we went back down to ask for another room none was available, so we ask for a refund. Front desk clerk seems upset because she had to stop talking on her cell phone to hear our complaint. We asked to speak to a manager none available, unacceptable.
Stayed 1 night in Sep 2024

4/10 Poor

Alicia

Stayed 2 nights in Sep 2024