Sheraton Zagreb Hotel

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Zagreb Hotel

Exterior
Presidential Suite, 1 Bedroom | Living area | Flat-screen TV, pay films
Presidential Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk
Lobby
Presidential Suite, 1 Bedroom | Living room | Flat-screen TV, pay films

Reviews

8.8 out of 10

Excellent

Popular amenities

Explore the area

Map
Kneza Borne 2, Zagreb, 10000
  • Zrinjevac
    7 min walk
  • Ban Jelacic Square
    11 min walk
  • Tkalciceva Street
    12 min walk
  • Zagreb (ZAG)
    24 min drive

Room options

Deluxe Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Single Beds, Courtyard View

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Suite, 1 Bedroom

  • 70 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom

  • 190 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Suite, 1 Bedroom, Courtyard View

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Sheraton Zagreb Hotel

Luxury Zagreb hotel in Donji Grad with 2 restaurants
2 restaurants, a full-service spa and a casino are available at this hotel. WiFi in public areas is free. Other amenities include an indoor pool, a health club and a bar/lounge. Housekeeping is available on request.
Sheraton Zagreb Hotel offers 306 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

This Zagreb hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Zagreb Hotel. During your stay, you're just a quick walk from Branimir Centar. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Fontana Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with massages, body treatments or facials at the spa
  • Services include babysitting, dry cleaning/laundry and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the comfortable guestrooms and the helpful staff
  • Steps from Branimir Centar and POGON - Zagreb Center for Independent Culture and Youth
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Sheraton Zagreb Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference space. A casino, a sauna, and a terrace are also featured at the luxury Sheraton Zagreb Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Zagreb hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Fontana Restaurant – This restaurant specialises in international cuisine.
King Tomislav Restaurant – On-site restaurant. Open daily.
Cafe Imperial – This café only serves light fare. Open daily.
Piano Bar – On-site piano bar. Open daily.
24-hour room service is available.

Languages

Croatian, English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (EUR 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 21 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Cafe Imperial
  • Fontana Restaurant
  • King Tomislav Restaurant
  • Piano Bar

Things to do

  • 5 gaming tables
  • 7 slot machines
  • Art gallery
  • Casino (1,076 square feet of space)
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 10,764 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 per person
  • Covered self-parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Sheraton Zagreb
Sheraton Hotel Zagreb
Sheraton Zagreb
Sheraton Zagreb Hotel
Zagreb Hotel Sheraton
Zagreb Sheraton
Zagreb Sheraton Hotel
Sheraton Zagreb Hotel Hotel
Sheraton Zagreb Hotel Zagreb
Sheraton Zagreb Hotel Hotel Zagreb

Sheraton Zagreb Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 566 out of 1006 reviews" "
Rating 8 - Good. 298 out of 1006 reviews" "
Rating 6 - Okay. 81 out of 1006 reviews" "
Rating 4 - Poor. 30 out of 1006 reviews" "
Rating 2 - Terrible. 31 out of 1006 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When i arrived the first bellhop was very Surly. Everyone else was fantastic especially the lady at the sign-in for breakfast. Great Location. Great Food. Very clean. Would Stay here again.
Stayed 2 nights in Sep 2024

8/10 Good

Adetomi

Liked: Staff & service
Easy access to the city centre
Stayed 4 nights in Sep 2024

10/10 Excellent

Katherine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Sep 2024

10/10 Excellent

Lauren, Collingwood

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in good location. Great restaurants near by, easy walking to Lower and Upper town.
Stayed 1 night in Sep 2024

10/10 Excellent

Lina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, great location, valet parking, great onsite Italian restaurant—went there twice!
Stayed 3 nights in Sep 2024

2/10 Terrible

Bonnie

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Farrukh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good and the staff was courteous. Parking a van was good as well. We enjoyed our stay.
Stayed 2 nights in Sep 2024

8/10 Good

Miroslav

Stayed 1 night in Aug 2024

10/10 Excellent

Jamilah, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Corina

Stayed 1 night in Aug 2024

10/10 Excellent

Mariam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel amenities including swimming pool and sauna, large room with a bath tub which is rare and a treat these days.. good location with parking. Street parking in Zagreb is free on the weekends. We dropped our car key on the street and Igor hotel staff had found it which totally saved our trip. Thanks Igor! Overall a really nice hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dean

Travelled with family
Liked: Staff & service, property conditions & facilities
Excellent hotel in Zagreb close walking distance to Ben Jelacic square and other dining options amazing pool and gym would stay again. Watch out for Friday Saturday nights loud music from nearby venues can keep you up at night all hours
Stayed 6 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Luxurious room
Stayed 1 night in Aug 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really pleased with the Sheraton Zagreb. We arrived very late, 2am, but the staff were very welcoming, nevertheless. The room we had was very comfortable, we were 3 people, but still plenty of space and well-appointed. The breakfast was outstanding and the staff, especially Dragica, were so nice and friendly. This hotel has a great spa with a very nice indoor pool, which was especially welcome after a hot day’s sightseeing in very hot Zagreb, they were having a terrible heatwave! Would definitely recommend to fellow travelers 👍👍👍
Stayed 3 nights in Aug 2024

8/10 Good

Ellen

Stayed 1 night in Aug 2024

10/10 Excellent

Sylvie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing and great very convenient and near by everything
Stayed 3 nights in Aug 2024

6/10 Okay

tarza

Liked: Cleanliness, property conditions & facilities
No thing
Stayed 3 nights in Aug 2024

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 * hotel experience in Zagreb
A wonderful 5 nights stay in Zagreb at the Sheraton! The hotel is conveniently located for restaurants and grocery stores. There are stops by the hotel for trams to take you to main sites. Transportation is very cheap! Less than one euro for buses and the tram. However, we walked everywhere during our stay. It’s only a 10 minute walk to the centre and roughly the same time to get to the bus station for the airport bus. The hotel was comfortable and looked very fresh having been recently renovated. Nice breakfast buffet to start the morning and the leisure suite was something to look forward to after a day of doing the sites. I would thoroughly recommend this hotel for a stay in Zagreb.
Stayed 5 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Amazing staff, super friendly. Great experience
Stayed 6 nights in Aug 2024

10/10 Excellent

JEREMY

Stayed 1 night in Aug 2024

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Sandra, Mountain View

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable.
Stayed 2 nights in Aug 2024

8/10 Good

Antonija

Travelled with family
Liked: Cleanliness, staff & service
Front desk was great. Hotel room was outdated some repairs needed.
Stayed 1 night in Aug 2024