Seafront hotel with bar/lounge, near Zihuatanejo Bay
Spend the day on Hotel Irma's beach or relax by one of the hotel's 2 outdoor swimming pools.
Hotel Irma offers 69 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets and premium bedding. 20-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, designer toiletries and hairdryers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
2 outdoor swimming pools are on site.
Hotel Irma's great location gets high marks from our customers. During your stay, you're just a quick walk from La Madera Beach. Features include free WiFi in public areas, free self-parking and a free manager's reception.
Free Wi-Fi in some public areas
Free self-parking
Enjoy ocean views while dining at LAS NARANJAS
Breakfast served daily for a fee
Take a swim in the 2 outdoor pools
Services include tour or ticket assistance, luggage storage and wedding services
Guests have great things to say about the helpful staff and the location
Steps from La Madera Beach and 4 minutes on foot from Zihuatanejo Bay
Hotel Irma offers its guests 2 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.
A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel Irma. Limited free parking is available on a first-come, first-served basis.
This 3-star Zihuatanejo hotel is smoke free.
The hotel hosts a free manager's reception daily.
LAS NARANJAS – Overlooking the ocean and pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Limited on-site parking
Food and drink
Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: USD 9 to 13 for adults and USD 7 to 9 for children
A bar/lounge
A restaurant
Free daily manager's reception
Restaurants on site
LAS NARANJAS
Things to do
2 outdoor pools
Family friendly
2 outdoor pools
Laundry facilities
Conveniences
24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Turndown service
Wedding services
Business services
Meeting rooms
Outdoors
On the bay
On the beach
Terrace
Spa
In-room massages
Accessibility
No lift
Room amenities
Bedroom
Blackout drapes
Down comforter
Premium bedding
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
20-inch flat-screen TV with satellite channels
Food and drink
Free bottled water
Limited room service
More
Air conditioning
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hotel Irma
Children and extra beds
Children are welcome.
Kids stay free! Children 10 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for local cuisine breakfast: approximately USD 9 to 13 for adults and USD 7 to 9 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
We should mention
Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
Property is also known as
Hotel Irma
Hotel Irma Zihuatanejo
Irma Zihuatanejo
Irma Hotel Mexico
Irma Hotel Zihuatanejo
Hotel Irma Hotel
Hotel Irma Zihuatanejo
Hotel Irma Hotel Zihuatanejo
Hotel Irma Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel is extremely outdated. The front desk check in experience was extremely uncomfortable. The gentleman at the front desk refused to allow us to check in unless we gave him access to my personal email hotel confirmation. We had already paid and provided him with state issued ID's. He said it was hotel policy and was unreasonably rude. I explained that the email confirmation belonged to me and I could read him the confirmation numbers. He refused to acknowledge my confidentiality concerns. While hotel Irma is in a warm climate hot water is still necessary to shower comfortably. Unfortunately the hotel didn't have enough hot water or water pressure in the shower. The bed frames and headboard are made out of concrete and dangerous if you miss your pillow while laying down. The air-conditioning units are old and non-efficient unable to maintain the room cool. The tv's are difficult to watch. They require a three step different buttons and function to get them to work. Not enough pool towels for guests. Access to a taxi was a pain and inconvenient. The front desk staff had difficulty getting taxi's to come to the hotel on a timely fashion. The pool restaurant staff was quick to take food drink orders, however, delivering food and getting the check was slow and unnecessarily delayed. We rented three rooms and had hopes for a better experience from staff to facilities. We enjoyed the cleanliness but that's about it. I don't recommend to anyone and will never return.
Edith
Stayed 3 nights in Dec 2024
6/10 Okay
Kevin
22 Dec 2024
Liked: Amenities
Disliked: Property conditions & facilities
Great location with wonderful views.
Rooms are dated. Was asked to change rooms midway through my stay so they could do scheduled maintenance on the aircon unit.
Beautiful views. Staff is excellent. Food was average. Had shrimp and beef kebabs on bbq night, the beef was too tough to chewy. The property manager substituted chicken breast that was cut too thin, tough and dry. I was not offered any compensation. The food was my only complaint. Plenty of other places to eat.
Great views, room is good. A/C fan could have a higher speed or a fan in the room for added air circulation. Connected to the city center via the boardwalk. Reasonable prices at the restaurant.
Brian
Stayed 1 night in Nov 2024
8/10 Good
Thomas
Travelled with partner
22 Nov 2024
Liked: Cleanliness, staff & service
Convenient location, beautiful view from the restaurant & pool area. Most staff very friendly & helpful. Our room was dated, no fridge, saloon door for a bathroom door, a/c not working great. No key for safe after being charged a deposit. TV initially not working, no instructions, guy finally came & got it working. Maid used our outside deck area as a dump for her mops & garbage bags from surrounding rooms. There is no ice machine at hotel. Too many rules making it uncomfortable. When checking out, was told to go back to room, get our pool towels & turn in to office! Ridiculous!! Wouldn’t stay here again.
Thomas
Stayed 2 nights in Nov 2024
10/10 Excellent
Doug
4 Nov 2024
Awesome location to everything
The staff are very accommodating
I enjoyed the peace and quiet atmosphere, that could be the time of year ?
I would certainly recommend Irma ✔️✔️
Mucho Gracias adios
Fourth time staying at Hotel Irma and have sent over 10 family members to stay here and they all loved the hotel and location.
Check-in staff, waiters and grounds staff are all amazing and polite. Special thank you to Lilian, JP and Jorge!