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"The property was immaculate and the staff were all very friendly, knowlegable, helpful and fluent in English. The only problem we encountered was our room temperature was very hot and i could not adjust the thermostat."

"Very nice hotel. Facilities are pretty new and spacious. We enjoyed the On Sen experience very much."

"Nice and friendly helpful staff"

"We had an excellent stay, beautiful hotel, our one bedroom suite was huge, gorgeous furniture and very comfortable and clean, it was a great base for us to visit the Halong Bay área. There isn’t much around the hotel as the area is still being developed, however this was fine with us, as between ..."

"Service is good. Very helpful staffs at counter esp Hoa and Trang. Hotel is a bit quiet during the night not much to do at night."

"We were at this property originally for 4 nights and ended up staying for an additional 10 nights. The staff is more than amazing and the atmosphere is perfect for a variety of people."