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"Pretty average 3star with friendly staff Some of the carpets in the rooms need a little care but the bathrooms were clean with plenty of towels The rooms are a good size"

"Great hotel, always stay when in Plymouth"

"Trip was great, not enough staff on reception at key times. There was a huge queue on checkout with no box to put your key in. Premier lounge was fantastic but wine has been downgraded since iur last visit and fridges locked. Will go again to visit our family in the west country."

"Great stay as always, the shower heat control though is broken (room 303) and I forgot to say when I checked out, the cover on the control is loose and falls off so you have no way to tell hot/cold"

"Convenient for central Plymouth. Exterior looks grimy and needs freshening up. Interior appeared in good, if somewhat bland, condition. Lack of onsite parking is of concern. Staff were very helpful. Overall reasonable value for money. Adequate if somewhat unremarkable place to stay."

"Two rooms booked and were different ends of hotel - one had sea view- one poor disappointing view. Rooms were good size and clean but very cold as radiators hardly came on. We were on fifth floor and water took a while to come through warm. Queue for reception as only one person on Limited bar choice ..."