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"Excellent stay, really nice hotel with nice staff. only small issue was that the self-service breakfast area is quite small and staff didn't always keep a regular check on items stock e.g. no bread for toast, no glasses for juice...."

"Hotel is beautiful, bedrooms are fab and the beds are extremely comfy. Would definitely recommend this hotel"

"The location was very good. The room, bed linen, towels, toilet and shower were spotless. Sound proofing of the room wasn't the best. I could hear conversation from the adjoining room. There's also a construction site next to the hotel and they started drilling early in the morning."

"Check in - Monica (staff member) so helpful, friendly, felt as if she really cared that we were happy. We used to stay when the property was a Premier Inn. Improvements have been made, but the fact that you can’t control the heating in the rooms - not good - far TOO HOT!! You can’t open windows (totally ..."

"Clean, modern hotel. Comfy bed and good shower. No complaints. Great price too. Continental breakfast was good with a good variety of options."

"I love the citizen m for the very comfortable beds. The staff were attentive. My room albeit clean and tidy and comfortable wasn’t ideal as I had a very rare night away from the kids. Was looking to relax with Netflix however the media system didn’t allow the cast, the radio wasn’t working ?weather ..."