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"Great hotel right next to JR train station. Excellent service from staff. Over the top polite and courteous service to guests. Rooms were little larger than normal Japanese hotel rooms. Hotel lobby on ninth floor of building - hotel sent email prior to checkin with directions to hotel."

"The hot spring is the main reason I booked this hotel for. Unfortunately, we were told on arrival that the hotspring for women were not available. There are plenty of choices cheaper than this hotel if no hot spring provided. I should have choose other hotel if I know hot spring is not available. ..."

"Rooms are clean"

"The hotel is very close to the train station, bus lines, and street cars. Staff was helpful and stored our luggage before we were able to check in. Breakfast buffet was included, although not recommended."

"Comfortable bed, quiet, nice views and onsen. Rooftop pool very nice. Staff were great"

"This is really something to be experienced. It is new (2023) and massive - hundreds and hundreds of guests. It is a spa, first and foremost. The rooms are huge, quiet, and elegant; the numerous staff are efficient and multi-lingual. Hot springs in the building, hundreds of guests strolling about ..."