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"The staff is excellent Vanesa the manager and her staff is outstanding."

"Really good stay at the hotel. Really clean hotel with good bars and restaurants and facilities, but mainly due to the great staff that work at the hotel, from reception to, service staff and especially the bar and restaurant staff who were brilliant."

"Great service!"

"The Serena Hotel Dar es Salaam is a great facility with very friendly and hospitable staff. The only recommendation I would offer is that they consider updating their mattresses. Mine was clearly tired. But so was I, so I was able to sleep nonetheless."

"Loved staying here especially with the spa"

"This was my second time at this facility. A mid-week stay was mostly quiet and the staff is great. But the rooms are getting a little dated and 2 1/2 days of no wifi was a big challenge. If my home plan did not have unlited data, I would have had a very difficult time traveling."