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"The hotel is very handy from the railway station. The bar area was a delight to relax in, with the chap playing the baby grand. The chairs are comfy but low for eating from (for me 5'4) The restaurant is colourful and the breakfast was good. I was in a room at the back of the hotel and the decor ..."

"This is a grand hotel well maintained, clean and friendly. Large comfortable rooms. Unlike other Grand hotels I have stayed at, The Imperial still maintains the original high standards of the Grand Hotel. Prices are very reasonable in low season with great views across the harbour and easy walking ..."

"Excellent service from the staff. Perfect location with lift directly down to harbour road. We only stayed two nights and the only negatives would be no room service for new toiletries or teabags between nights. Also if you have a car and have mobility issues the car park is located fairly close ..."

"The food was outstanding. We are in the bar area and the staff were amazing. Breakfast was delicious and a lot of choice. The evening entertainment was brilliant. The shower was terrible. We only stayed one night as we were attending a funeral so only used it once and we were in a hurry. At checkout, ..."

"We had a great stay overnight on a Sunday when there was plenty of free parking on the road just outside the hotel. The spa was wonderful and our room was very comfortable. Great staff and facilities with a 24hr bar service. We would highly recommend."

"Amazing service and polite customer service and support 10/10"